Reviews for Justuno ‑ Email & SMS Pop ups

We have been using Justuno Plus(completely worth it!)for about a year now and have seen really good conversion rates with everything we have used so far. I do think there is much more to be utilized with Justuno and cant wait to keep working with our amazing specialist Miranda to utilize all that Justuno has to offer!

Justuno rules. It just rules. The customer service is reliable and thorough. they go above and beyond.

Originally I thought this is just an app for creating popups, but it offers so much more. Our strategist Miranda has been really helpful at analyzing how to target our audience. I really appreciate the level of support I get from Justuno. Miranda answers our questions quickly, and there is always very quick response time with online chat support as well.

Justuno provides a robust selection of templates and tools that make it easy to manage implementing and A/B testing popups. I am very impressed with their AI powered upsell capability. As a very small business, I really appreciate the customer and account support provided by Zach Bailey. He is a contributing extension to my team and brings great ideas to the table.

Tenth Street Hats

2021-04-21

United States

I have used JustUno for 7+ years now and they are the best in the business for pop-ups. And I am writing this review in regards to their JustUno Plus service. Zach Bailey on the JustUno team has done an incredible job in helping us further push the envelope with improving our conversion rate. Their team gets to see what is working across numerous accounts and is able to offer strategy suggestions for us to implement. It has been a game changer for us.

Great for what I needed it for. Advertising banner sales, events etc. Easy to use. Some times the mobile view is a little tricky

Love this app and Zach is a pleasure to work with. He always has great ideas and the promotions work very well with our store.

This app has helped us convert and retarget new and existing customers. What we love most is the amount of support and resources we receive, especially being a very small company with limited bandwidth. Our strategist, Miranda Galindo has been such a huge help and asset to us. From coming up with different marketing strategies and ideas to being readily available to any questions we have - she has been such a pleasure to work with. She is also always willing to jump on a call to help walk through any questions or promo build-outs. Very happy with Justuno!

We've been on JustUno for quite awhile, but with our recent NYT feature we had to get serious, and quick. Took a leap and jumped into Justuno professional and it's been phenomenal. We may have just gotten lucky because Miranda G. understood our need to execute quickly and has done exactly that for us and more! The learning and high level thinking we've been able to do as a team has been a gamechanger for us. Highly recommend!

Very easy to use, instructions are clear! Using the free version at the moment and very happy with it.

I used this app for pop up banner. Could be better if it provide free social media marketing and SEO.

After installation, the app does not even open and I receive an error message saying "There's been an error. Check back later". Tried to send a message to support, but the chat did not work. Not good first impression.

Justuno is amazing! It integrates easily with Shopify Plus, and it's easy to build unique customer experiences with popups. Justuno is worth the time investment and has a positive ROI almost immediately. The targeting and analytics options, along with the A/B testing functionality, make it easy to determine what's working and where the opportunities are. The user interface definitely has a learning curve. I would recommend partnering with their Professional Services team to have an expert that can help move creative assets and testing opportunities through the system quickly. Justuno makes Lead Gen easy and has rapidly allowed us to build our Email and SMS lists by offering a personalized discount. It's one of the most important integrations to consider on Shopify Plus.

Great for designing popups and tracking conversions. The dashboard is great for managing multiple campaigns.

Very professional and high quality in terms of UI and functionality. Currently, using very simple features but looking forward to incorporating more advanced features in marketing campaigns

Awful user interface - it takes way too much time to customize pop-ups relative to other design interfaces (Canva, Klaviyo, Shopify themes). It gets the job done but is too much of a hassle to set-up. We're switching to a native integration.

Fantastic App! Some serious work ethics here compared to other apps I used before, i would really recommend this service.

I like this app a lot. It take a bit of time to learn but not bad considering the amount of customization it offers. It is even linked to Canva to make design even easier.

Ridiculously expensive for what it is and customer support is terrible. I wouldn't recommend this app to anyone.

I use this app to work with my store. I really like the system. I use this app to work with my store. I really like the system

Aria Lattner

2020-11-24

United States

Excellent app. Very detailed triggering options. Flexible plans to suit your needs. Best of all, excellent and responsive customer support! Chris

I've used all of the major modal apps. I always end up coming back. JustUno has more of a learning curve. But it is by far the best if you want control and customization.

App is full off popups, even Im an paid plan I don't have access to support. Minimum of 360€ in year, not good app.

This seems to be the gold standard of pop ups. The design canvas takes the flexibility to a new level. Also has excellent customer service.

Amino

2020-10-27

United Kingdom

We've not had a good experience. We were trying to test out this app with our site but JustUno won't provide any support to help you get it working unless you use a paid version. Why would you pay for an app that doesn't work?