Reviews for PH MultiCarrier Shipping Label

LuloNightwear

2022-06-23

United States

Funciona muy bien y el soporte es excepcional, responden rapidamente a todas las consultas y te ayudan remotamente.

Rural Yard & Garden

2022-06-13

Canada

THIS APP IS COSTING ME LOST SALES *DAILY* I spoke with a rep last week who walked me through 'correcting' these issues. I configured the product sizes and weights accordingly. Now, after my two days off, I come in to see 'abandoned checkouts' trying to charge my customers a weight of 27 lbs ( a default shipping rate set up through Shopify) for a 2kg product. After speaking with Shopify customer support (who I can actually reach instantly, not need to start a support ticket), they told me that my products would only go to a default shipping size set in Shopify itself "if the app wasn't working". If you want to spend more time each day contacting customers about incorrect shipping rates presented online than actually filling out orders, then go ahead and use this piece of trash.

LoamLab Components

2022-06-11

Canada

Service is incredible. Needed help, so put in a query on the help popup and had someone call right away and help me with shared screen. App looks to have everything I was missing, and remove all the annoyances I had with Shippo

DECIBEL shop

2022-05-30

Bulgaria

We are using this app for live shipping quotes at the check-out stage. Easy to set up and modify all the necessary parameters. Customer support is extremely helpful. Got the call immediately after installing the app for set-up. Everytime there is a question or an issue, the customer support is responding very promptly and is doing everything possible to help.

Sanojtape

2022-05-26

Sweden

We have been using this app now for several days without any success. We are based in Scandinavia. Rates are not showing correct. Dual or confusing answers from support sometimes regarding setup and configuration. Tried for hours to connect a Thermal Printer without success thru this app. I like the idea for the app to arrange and handle freight labels thru one point but it has not worked out so far. Support seems quite fast in reply. We give this some more days. If everything not working out it is no point for us to have this app.

Agro Roasters

2022-05-19

Canada

An essential app to improve Shopify shipping capabilities. Full label weight and size automation based on product dimensions and weight. PluginHive support is unparalleled too. They have resolved any issues we had within hours, some a missed checkbox, others in the backend. Full confidence using this app going forward.

Tom Morgan Rodsmiths

2022-05-17

United States

Showing customer facing dimensionally derived shipping rates has been a major headache since we opened. We also have the issue of sending items of high value needing an "insurance" add on rule, not all items, but 30% of our shipments. We have been eating high shipping rates through using Shopify's weight only paradigm. Prathyusha was exceptionally patient, consistently available and pragmatic in understanding what we needed to do to get our problems resolved. The app is great and more than pays for itself. Great customer service.

Deck & Rail Supply

2022-05-10

United States

The app is a little bulky, but that can be expected with large and versatile tools. The app works really well with Shopify and seems to work well with google. I am most impressed with the customer support and dedication to customer satisfaction, which is a dying art in our world. It is easy to get ahold of the team, and they are very quick to respond or call. Prathyusha has been especially excellent to work with and has done a great job of getting the right information so we can get our products and variants showing correctly. I am very happy to have been in communication and look forward to any other conversations that may need to occur.

AWTB Apparel

2022-05-10

Australia

I had a lot of problems getting a plug in to work with my post account. I spoke to Addina! and she had it all sorted within a few mins and everything is working great! wish i did this a week ago!

2022-05-05

Ireland

Excellent people! with most apps you will need some support to get going, there guys are amazing. Fast, intelligent and resourceful. Very pleased.

Joy Jewel

2022-05-04

Japan

シンプルでわかりやすく使いやすいと感じます。英語なので不安もありましたが、サポートも丁寧にしていただきましたので、安心して使うことができそうです。基本機能はすぐ理解できました。これからもっと勉強して使いこなしたいと思います。

NewSmile Canada

2022-04-29

Canada

Great app. The team is very friendly and helpful. They helped with setting up the software and removing the shipping rates from checkout. The beautiful thing about this app is that you have all your shipping carriers in one place and you can check the shipping rates easily instead of inputting the shipping information into multiple places.

Steel and Pipes Inc.

2022-04-29

United States

This app did wonders for us, We have a huge inventory of products, but we set up a data entry system to gather all the dimension data and weight so as to pass it on to shopify & the app. We had a few bumps along the road as we have a integration system with our back office system, which uploads products to shopify, it caused a problem which the app support team helped us pinpoint, and then they helped us in all our queries including reasons why price was off (We were using inches instead of centimeters for the boxes) Its these things that the support team is there to help you all the way through!

Legacies of America Woodworking Company

2022-04-18

United States

Great App, and as we set it up for our store, Jon and his team we constantly there with any questions or issues we had. I probably reach out at least 5 times for help, and each time they were quick to respond, and helped fixed the issues we would have, or just guide us on how to set the app up properly. Couldn't recommend it enough!

2022-04-14

India

Wonderful support and great patience for each and every of my question even if it is not related to them. Worth for money and customer support people are available any time to help.

Weinberg Shop

2022-04-07

Germany

Wir verwenden die App, um unsere Versandlabel für UPS auszudrucken. Das funktioniert einigermaßen gut und zuverlässig. Das einzige Manko ist: Wenn man ein Problem hat und den Support anschreibt, bekommt man zwar relativ zügig eine Antwort, aber selten kann dieser einem weiterhelfen. Das ist sehr schade, vor allem, weil die App kostenpflichtig ist. Wären diese Probleme nicht, z.B.: Es werden Bestellungen übernommen, deren Produkte als "Kein Versand" markiert sind und ein paar andere Kinderkrankheiten würde diese App mehr als 3 Sterne verdienen

Ayurvedafamily

2022-04-07

India

This app has solved all our issues with customer checkout and shipper integrations. But most of all the support team including Addina, Prathyusha, Anindo and Keerthi give exceptional fast and friendly service.

String Power - Violin Shop

2022-04-05

United States

With Multi Carrier Shipping Label, setup is easy and the team gives the best support that we soon can start to ship internationally. I highly would recommend it!

Julia B.

2022-04-04

United States

We are using this app to be able to ship to multiple locations across the world from different shipping locations. The support team was incredibly helpful and clear for our use case. We were able to get set up on the app, test and go live within one day. Thank you!

La Portegna Madrid

2022-03-28

Spain

It has helped our business to automate the shipments and save time in the process. They also have a technical team that is always willing to answer all questions and constantly work on improvements to the app.

Wet Noses - Best Friend. Best Food.

2022-03-25

United States

The customer service was friendly and available the next day. They helped us get all set up with some tips as well.

Nasj Fashion

2022-03-25

United States

Customer service is great, very helpful!, Even Trained us on the things. App is perfect for shipping integration. Easy to use with good customization.

Naturally London

2022-03-25

United States

Just setup the app. I appreciated the instant assist from Pratyusha to setup my account. Great customer service. I will rate again once I get to use the app.

Olson Manufacturing

2022-03-18

United States

Customer service is great, very helpful! App is perfect for shipping integration. Easy to use with good customization. Allows customers to select shipping methods and offers pricing calculations via your vendor.

Norial AB

2022-03-16

Sweden

Perfect. Very Good help. Pratyusha helped me a lot and everything works perfectly! This is going to make life so much better.