2023-02-27
Australia
Great app, even better support. Addina was very helpful and patient with me and was willing to jump on a call to solve these issues and speak with my shipping carrier.
The Nothing Personal
Truefitt & Hill India
Custom Treats
Vfitsweden
Wellavita Inc
Mick Tighe 4x4 & Outdoor
Halumin
Underwear4You
reineio
Dennis Maglić
Fleek
2023-02-24
United States
Shashi made the plug in hive set up seamless, glad to be using surepost on our site. Good customer service and helped me with the setup on our site.
2023-02-24
India
Good experience. Keerthi has been a very good assistance, soft spoken, and helpful. the interface is good and user friendly.
2023-02-23
United States
I just installed the app and before I knew I got a call from customer support and they helped me to understand the use of the app and connect ups to the app with no issues great customer service!!! Thank you Sibi!!
2023-02-23
Spain
I tried to set it up on my own first but didn't succed but fortunatly Shashi Kumar from customer service called me and asked if I wanted any help. So professional! I love that support and he helped me get everything right and now it runs very smooth. Love this app!
2023-02-21
United States
Manohar was Amazing helping me with questions and concerns great job! Keep doing a great job thank you PH multiCarrier they have the best customer support they always helped me with any issue with I this time I had an issue with generating my labels and they help me very good! have Thank you Guys good Job!
2023-02-17
United States
Very helpful support and fast response times. This app helped us integrate our UPS account and get accurate rates at checkout for multiple countries, service types, and custom box sizes, etc. I would recommend.
2023-02-16
United States
there were a couple of things I am not familiar with and Sibi walked me through the different features of the app.
2023-02-15
Canada
Sibi was helpful in providing support when I had shipping label errors. Canada Post integration was simple and label creation was successful.
2023-02-14
Australia
This is our companies first e-commerce store. The team at PH have been extremely helpful all along the way when questions & issues arised in the setup of our store's shipping. They are always quick to respond also.
2023-02-13
United States
They've been quick to respond to my e-mails (within 24 hours) and help me get setup with my shipping needs. They've also been quick to establish zoom calls in order to better understand the issue. My use case is very niche, so it did require me to go through about 3 service reps before my issue was fully understood and resolved. But still, very impressed with response times and willingness to jump on a call to solve problems.
2023-02-13
Sweden
The PluginHive team offers a great and fast support! Within minutes they have often answered any outstanding queries.
2023-02-13
United States
Great customer service and easy to use! They followed up after I sent and request for customer service, and within 30 minutes I had a link for a Zoom call. All issues and questions were resolved!
2023-02-10
United States
Shashi has been super helpful both times I have needed customer support. He walked thru my exact problem and fixed the configuration. So much nicer than a bot sending you a link to FAQs. Thanks for the great support.
2023-02-09
India
Excellent app! The setup is easy to configure and everything is pretty straightforward. The app support is top-notch, they go out of the way to solve doubts and provide you with additional information.
2023-02-09
Sweden
Had a few issues setting it up to my liking, but the support was great. Helped me with all the issues without any hassle. One email was enough for them to understand and solve everything so far. Great team.
2023-02-09
Australia
Excellent Customer Support. Excellent App. Now I am getting a hang of it, I can see the app is performing to our needs. Kudos to the dev team.
2023-02-09
United States
The team at PluginHive including Addina & Sibi were a great help when it comes to support and advice when setting up the application.
2023-02-08
Australia
I would recommend this app because of the customer service and all of the help that has been provided with the setup of the app and general questions that i have had for Sibi and the rest of the PluginHive team.
2023-02-08
United Kingdom
Great customer service very responsive, and dealt with my setup and queries the same day. thanks again
2023-02-06
United States
Liking it pretty well so far. Great customer service very responsive. They reply to emails quickly and are avialable for Zoom calls.
2023-02-05
Australia
Sibi was excellent and very helpful in answering any questions and helping set-up our store for success.
2023-02-03
Sweden
The customer support is absolutely over expectations! Fast replies and really putting in huge effort to help. After some help from the support we got a good understanding of how the app works. The app offers most of the tools we need for our store.
2023-02-03
Canada
Shipping is super confusing but this app makes everything better. Every time I've had an issue, the support has been super fast and helpful. From printing labels, setting up box sizes, and connecting to your preferred carrier... this app will make your life easier. You are the best, Shashi!
2023-01-30
United States
Shashi was very helpful in explaining the app and helping me configure it to my needs. Thank you so much!