Reviews for ONE: AI, Email & SMS Marketing
Drop of Dewey
2020-10-25
United States
So easy to use and great customer service! I love that you can chat with a real person if you have any questions. I loved how much you can customize it too! Even on the free version.
Darn Good Print Co
2020-10-23
Australia
This is a great pop-up subscriber coupon and setting up a campaign was relatively easy for a new online merchant. Tech Support was on hand via chat and resolved any issues I wasn't able to accomplish on my own. I highly recommend.
Crystal McLain Creative
2020-10-23
United States
I got a little bamboozled (since I'm not very tech savvy), but customer support was AMAZING...and friendly.
Teckelshop
2020-10-22
France
FANTASTIC CUSTOMER SERVICE ! really cool and Fast to fix my problem. All the Best Team !!! 6 stars for you !
CaliDanna
2020-10-20
United States
User friendly - aka i'm not tech savy! Also the customer service is the BEST, i asked so many questions and Pauline was able to answer all of them simple and she also showed me video guides, as a visual learner i really do appreciate this! Recommend!
kajolfashions
2020-10-20
Canada
Just love this app, had a great time with Sofia today, she was so easy to chat with and very helpful and supportive, thank you so much Sofia. You're amazing. I'll give u a 5 star
Divas Pray Too
2020-10-18
United States
I was stuck needing some help to edit my spin the wheel campaign and Kate from the Proof Factor online chat team jumped in to help me edit my campaign. I am truly appreciative. So far the app has been great and I look forward to using it for quite a long time.
24Sensations™
2020-10-16
France
j'utilise cette application et le rendu de ma boutique est d'un professionnalisme inouïe je recommande fortement le support d'aide est très réactive à toute heures
MeganDora
2020-10-16
United States
Very easy to set up and use. I had some questions and they helped me right away. Would definitely recommend it. 10/16 update - Starting to get quite a few customers e-mails with the discount wheel.
Safetysan
2020-10-15
Canada
the person I contacted for some assistance was extremely helpful and I found it was fairly user friendly once I got the help I needed. I would recommend this app to others.
CHARLOTTE RHYS SA
2020-10-15
South Africa
Sales Pop Ups & Email Pop Ups by Proof Factor is essential in our online business. We have experienced an extremely high engagement rate and a healthy conversion percentage. We currently utilize the App on both our South African online store as well as our UK based online store. This should be part of an essential app list for shopify users. The Customer support is phenomenal and almost instantaneous. I'm really impressed.
Perfect Grabs
2020-10-14
Singapore
I use the app for the Fortune Wheel. Easy to use and better than other paid options. Support is excellent and fast too. Thank you Pauline for your help!
By Pro Beauty
2020-10-14
Brazil
Tive dúvidas quanto ao pagamento na minha fatura e eles me retornaram na hora, me ajudando! Obrigada!
Serpents & Sinners
2020-10-14
United States
I'm only using the free version for the Sales Popup campaigns but all is working as intended and it has also helped to convert visits to sales. I did however run into an issue where it stopped working, but a few minutes with their support team had it back up and running again.
JANNI FINEART
2020-10-14
United States
Great editing tools and excellent customer service. I was able to customize my popup with the help of the live chat in no time.
Brooklyn Monroe
2020-10-13
United States
I will say I really do like the pop up wheel. I haven't had any customers use the discount yet, however it is generating newsletter subscribers which will likely result in sales in the future.
Snugglyish
2020-10-13
Singapore
Excellent support team with prompt reply and solved my problem quickly. Well Done! :) Highly recommend this app for your store.
VSN HOUSE TO HOME PRODUCTS
2020-10-12
United Kingdom
love this app very east to use and the support team is brilliant Sofia the young lady that helped me was absolutely amazing with all her help. Thank you
Phylise Fine Jewelry
2020-10-10
United States
Easy to use and great customer service! Alice is the person who helped me and she's great! There are a good selections of templates for creation.
JOYPowders
2020-10-10
Lithuania
Super easy to use, super slim and slick design AND MOST IMPORTANTLY the best customer service ever!!! Thank you so much!
GolfPal
2020-10-07
Canada
Great app. Very easy to configure, very few bugs. So far the support team has been very responsive and patient. A++
Le Stylish Pet
2020-10-07
United States
I like this app. It does exactly what I need and their customer support is absolutely amazing: patient and effective!
Emyha
2020-10-04
Spain
Acabo de empezar a usar la aplicación, me gusta porque tiene atención al cliente y te contesta al momento. La verdad ayuda mucho al poder comunicarme en castellano y no estar traduciendo.
wearedigital.co.uk
2020-09-30
United Kingdom
Great app, super easy to use and nice customer service :) It was easy to install and to manage to create the popup campaigns.
Zen Holistic Body Care
2020-09-30
United States
customer service for this app is top-notch I only have a newsletter signup campaign going on but they were super helpful for a newbie like me.