Reviews for ONE: AI, Email & SMS Marketing

I had a problem with reviewing my pop-up. Angelina from Proof Factor got back to me almost immediately and dealt with my problem pleasantly and quickly. Thank you!

I had a misunderstanding and they were instantly helpful. I was very satisfied. Thank you. In addition, the directions are very clear I would definitely recommend.

This app is all we were looking for and finally found it. The support team is ready to help you and in a very understandable manner. Thank you Clus! and keep up the good work!

Great customer service, helped me fix why my emails were not working and the step by step help was just great. I'm not the most techi person, but the help was easy to follow. Looking forward to seeing the impact on sales.

The pops up settings are really satisfying and the customer service even more, they're quite fast at answering and help you find solutions. 100% recommend :)

The chat functionality was extremely informative, useful, and fast! I especially loved the images that were attached making it easy for me to navigate through the app. Thank you for the easy customer experience.

Great app, works flawlessly and very flexible. I needed support for a test I was doing and Winston was there to help. Great team and the app as I said is fantastic! Very flexible, feature rich and if you're starting up, free until you generate traffic and sales. Just awesome!

I haven't been able to really dive deep into this app yet, but so far it seems great. The customer support is EXTREMELY quick and very helpful in resolving set up issues. Keep up the great work and I can't wait to get a little more acquainted with it!

Service client géniale ! répond super vite ! J'avais un problème et il me la réglé en un rien de temps !

Great customer service. Really easy to use. I'm excited to try out all of the features as I continue to try to increase conversions.

This is by far the best app I could have ever add to my store. My representative Eugene was very nice and helpful. I definitely would recommend this app. Thanks again Eugene!!!!!

The application itself is really good and the support is even better. Would recommend as it's a pretty solid one for its price.

I just downloaded it and love the easiness of using it. Great customer service so far. I will come back later to update this review after it has been in use for a while.

Great app and great support team! I love everything about this app! There is nothing negative about it. The support team is always fast to respond!

Super helpful support team. Ann was able to answer my questions and alleviate any concerns I had regarding our SEO and settings. We scaled back the delay just a bit. Great app.

Their support is awesome! Thank you for your help and guidance! The features are pretty awesome! I definitely recommend the app.

Great app and amazing customer service. Live chat is super convenient ! it offers great campaigns for popups and it automatically transfers all your subscribers to Shopify customers tab. I love it !

I love this app! I think it's very user-friendly. I was using the free option for about 6 months and just recently switched over to the paid version and love all the new features I can explore. The customer service is also incredible. I had an issue with the sales pop feature and contacted support through live chat and Angelina solved my issue right away! Thank you so much :D

Amazing app! Super easy to use and customize, with excellent customer service! I will definitely keep this one!

Excellent application and great technical support service. It allowed me to create the coupon pop-ups I needed.

I have used the free coupon and email subscription to newsletter pop up. I’ve edited both and added my own picture, change the words and it’s really easy to change the sizing and color of the text. I even uploaded my logo to go on the tab or circle pop up. I needed to get emails so I to offer a pdf download which I saved on my SHOPIFY site in SETTINGS/FILES then I sent it to my email. This pop up works beautifully to get the potential customers attention and get them to give me their email address.

Really great app , easily customizable and the customer service was nice and helpful......fully recommend!

It is a friendly user app, and I like to work with that. But the most important for me is that they are ready to help almost right away. When I had some questions , Angelina replied me in a fast manner with a screen shots and advise. Also, I like the fact that I do not have to have another app like a mailchimp ( not now , at least ) for sending autorespond emails after customers sign up, for example.

HIGHLY RECOMMEND WITH SOME HELP I WAS ABLE TO GET THE POP UPS THE WAY THAT I WANTED THE CUSTOMER SERVICE IS EXCELLENT ANGELINA WAS A GREAT HELP AND GREAT WAY TO KEEP CUSTOMERS ENGAGED

The customer help function was great, Anna was extremely helpful and provided us with some great suggestions. Highly recommended!