Reviews for ONE: AI, Email & SMS Marketing

I am just setting up this app but I wanted to say that Pauline went above and beyond to help me fine tune some things. Super responsive and so nice to work with!

I was assisted by extremely helpful and knowledgeable support agent, Kate. Friendly and professional, and not pushy or intrusive, she was on hand to help with any questions I had. Having someone to check your homework immediately was really useful. It looks great on www.rohorafiki.com (5 stars!).

The APP It's amazing and the support team very responsive ! They did a great job. They help you in real time thru the chat to custom whatever you like in order to have the best outcome. Thank you Ann & Pauline you rock girls! The best support team i ever experienced.

Uzuri Closet

2020-11-29

United States

We've been using the pop up email subscription feature for some time now and we just discovered more services of theirs we want to take advantage of. We reached and they have been able to help us with ease! Lets see how it keeps going but so far we're pretty happy with the app and customer service

Fantastic customer service who helped me tweak the app to suit our design preferences. Lots of our customers used the coupon and it bumped our sales up!

Just started using the app for shopify, its pretty easy to use, had a few difficulties but kate the pop up assistant was brilliant helped me a lot. makes everything a lot less stressful when you have some help by your side!

Pauline was great. She helped me with scheduling a campaign for a later time. She let me know that this was a feature they are currently working on but she could help me in the backend. She was very kind and patient with me as a new entrepreneur

Kate was FANTASTIC!! Such a different experience than most "support" groups. Try it!! 5 Stars plus!!

It's a very intuitive app, simple and efficient. I contacted the support team and after 2 minutes I had a response. I had like 10 things to ask because I really taught this app can be personalized as I wished to be. She spent more then 30 min replying to all my questions. I wish I could give 6 stars out of 5.

I used this apps to help my view and needs for my site online, be able to provide a more trustfull welcoming. On any question, I was helped by Angelina so quickly. Many thanks for your times.

Customer service was TERRIFIC!! They were able to change the code on the fly to meet my needs. Simple and easy to use.

Alice helped us through the entire process, she was super reactive and available. Highly recommend this app, easy and straightforward

I received prompt answers to my questions, and on a holiday. I think this app will be a great addition to my website. Thank you Angelina!

Great app, simple set up, with wonderful support by Ann! She was very responsive, able to answer all of my questions, and very helpful in achieving what I needed to do!

Highly recommend this great app. Great customer service too. Looking into using all the other features this app has to offer.

Great app and great support from Sofia today. Would highly recommend to anybody looking to capture subscribers and add a touch of social proof to their website

I just installed the app and already found it perfect for my business! I also asked for help to the support team ( spoke to Kate ) and they were helpful and kind! Great done!

I enjoyed the navigation of the site and how accessible their customer service was. I also like the screenshots and tutorials.

Very great Support. Thank you so much for the very good service. I am very satisfied :) The App is the Best with i ever work

Im glad while trying to set up someone is able to help via chat. Alice helped me so much with every question I had

Awesome customer support. Alice was super helpful and patient. She was determined to assist me with my questions. The app is really cool. Thanks!

The chat support is very friendly, great, the interface is very intuitive, you can modify colors, images, letters, pop-ups, social Proof, I can only say that it is wonderful and I was looking for an application like that, highly highly recommended.

great app, very easy to use and setup, good synch with shopify and mailchimp, reactive and nice customer support, and above all so good to grow your email list!

Love this app! I did a lot of research prior to picking which app to choose for social proof and narrowed it down to Proof Factor, and a couple of others. One of the other ones was too expensive per month, so I decided to go with this one. It's great! It was super easy to install and when I had questions, I reached out on their chat feature. Pauline helped me and she was SO nice!! She responded super quickly, was knowledgable, helpful, friendly, and she even followed up with me to congratulate the launch of my store! Their social proof is great and their customer service is top-notch. Their website also shows a lot of analytics which is great on top of using other analytics tools. I normally don't write reviews for apps but felt compelled to share my experience with others :) good luck everyone!

Having scoured the many pop up apps this is by far the best. Super professional pop ups that also work brilliantly in mobile. As a very small business I don't get enough viewers to pay for a pop up app yet, the free features on this are brilliant though and will look forward to getting the paid features when I have more viewers for my website. In addition the help team are super friendly and were able to easily help me customize my pop ups.