Reviews for ONE: AI, Email & SMS Marketing

A really good app I highly recommend, the customer support is on point and extremely helpful which is great when your not sure what your doing. Pauline and Kate have been a great help sending screen videos and helping in anyway they can. :)

This app works very well and the customer support is excellent. I am using the spin to win feature and my customers seem to really like it.

Awesome and speedy response to my questions! I Recommend this app highly! The support team is super nice and supportive!

Fantastic support, really helpful and willing to go the extra mile, also the app is extremely user friendly. Much appreciated thank you

I use this app to run my email campaigns. As a new business, I needed something that would scale with me, while providing a great value. Proof Factor does this in spades. Not only is the app loaded with functionality, but the online support team is amazing. I have worked with both Alice and Pauline and each time I walk away amazed. Not only do they fix the issue I am having, but they also did a review of the rest of my settings for optimal usage. I recommend this to anyone just getting started on Shopify to manage their email campaigns!

I reached out to the customer support as I had a few queries and they sorted it straight away. Well mannered, helpful and went beyond what I expected by actually making changes to my campaigns for me.

Amazing support they making easy for you to navigate and any questions they really fast to answer you totally recommended thank you to my support team helper Pauline.

THIS APP IS AMAZING EVERY TIME I NEED HELP OR ASSISTANCE THE REPLY IS ALWAYS SPEEDY! THEY GIVE ME SEVERAL OPTIONS ON WHAT WILL MAKE MY SITE MORE ACCOMODATING FOR NOT ONLY MYSELF BUT FOR MY CUSTOMERS!

Support team is class A+++. Big thanks to Pauline as she really helped me with my concern. Great service and app! Second to none.

I am just setting up this app but I wanted to say that Pauline went above and beyond to help me fine tune some things. Super responsive and so nice to work with!

I was assisted by extremely helpful and knowledgeable support agent, Kate. Friendly and professional, and not pushy or intrusive, she was on hand to help with any questions I had. Having someone to check your homework immediately was really useful. It looks great on www.rohorafiki.com (5 stars!).

Fantastic customer service who helped me tweak the app to suit our design preferences. Lots of our customers used the coupon and it bumped our sales up!

The APP It's amazing and the support team very responsive ! They did a great job. They help you in real time thru the chat to custom whatever you like in order to have the best outcome. Thank you Ann & Pauline you rock girls! The best support team i ever experienced.

Pauline was great. She helped me with scheduling a campaign for a later time. She let me know that this was a feature they are currently working on but she could help me in the backend. She was very kind and patient with me as a new entrepreneur

We've been using the pop up email subscription feature for some time now and we just discovered more services of theirs we want to take advantage of. We reached and they have been able to help us with ease! Lets see how it keeps going but so far we're pretty happy with the app and customer service

Just started using the app for shopify, its pretty easy to use, had a few difficulties but kate the pop up assistant was brilliant helped me a lot. makes everything a lot less stressful when you have some help by your side!

It's a very intuitive app, simple and efficient. I contacted the support team and after 2 minutes I had a response. I had like 10 things to ask because I really taught this app can be personalized as I wished to be. She spent more then 30 min replying to all my questions. I wish I could give 6 stars out of 5.

Kate was FANTASTIC!! Such a different experience than most "support" groups. Try it!! 5 Stars plus!!

I used this apps to help my view and needs for my site online, be able to provide a more trustfull welcoming. On any question, I was helped by Angelina so quickly. Many thanks for your times.

Customer service was TERRIFIC!! They were able to change the code on the fly to meet my needs. Simple and easy to use.

I received prompt answers to my questions, and on a holiday. I think this app will be a great addition to my website. Thank you Angelina!

Alice helped us through the entire process, she was super reactive and available. Highly recommend this app, easy and straightforward

Great app, simple set up, with wonderful support by Ann! She was very responsive, able to answer all of my questions, and very helpful in achieving what I needed to do!

Highly recommend this great app. Great customer service too. Looking into using all the other features this app has to offer.