Reviews for ONE: AI, Email & SMS Marketing

So far so good!!! This app has been a great addition to my website. Whenever I have a question or issue my sales rep Rosie Is there to assist. She does a great job at teaching me the program and making sure I have a good understanding of the app offers. I am very pleased with the app, and happy I've added it.

Terrible app, absolutely useless. Their e-mail hosting provider is not working and support is speaking with you as if it's your fault. Use other e-mail newsletter providers, this is an absolute waste of time and support is clueless.

I didn't imagine I would get the support that I got. Look at the beautiful gamification spin wheel, free shipping and even age verification. All set up in one day with free custom modifications before I upgraded! I upgraded, bc everything is working and I am ecstatic! Wow! See for yourself the popups in action at my CBD website www.spun.com.

super easy to set up great app. simple steps and it works. I can only recommend the app. now I just hope for the data. Maya from customer service is very friendly

Maya was super nice helping me . She answered very fast. Im just starting using the app. First hours. Hope goes well.

Maya was very helpful at sorting my pop up Acted fast Thanks so much for this support Invaluable

Black Beard Belts

2023-06-14

United States

I just installed app and started using it. I've been very pleased so far. The customer service that I have experienced thus far is incomparable to any app or service I have received to date. Time will tell if this continues, but if it does, I do not see a limit for this company. Thanks again!

I am kinda in love with the ONE ;) customer support is really helpful as well! Helps with conversions

amazing app! very fast support, good service and cool features!!! love it! very cool pop ups and increase sales!

I was talking with Kate from the support team and had generally one of the best, most efficient and most pleasant Shopify Support experiences ever. Excellent!

I'm new to the app, but during the design process, I made a minor mistake and needed their customer support. The live support I received was excellent.

Im quite new to this app, but it seems like it works out for my needs. The customer service is extraordinary (Kate), helping me throughout.

Excellent App, really useful . It has many features and works very efficiently. Really good customer service too.

What a great app! So many great solution to increase the turnover. One of the best support I have had as well. Highly recommended.

Customer Service is like chick-fil-a its amazing, I could not be more happy with this app it is also affordable and has a nice 10 day free trail

é bão demais o suporte deles traduziu um pop-up na aba que eu não tiinha acesso estou adorando essa ONE

Very interesting and complete app, just getting to know everything they offer, but one thing is for sure, they have an amazing customer service!

Be prepared for a massive price increase when you install the app. The prices shown here are ONLY if you have 50 or less customers.

Honestly by far the fastest customer service on the planet. Plus they take screen recording tutorials for you if you dont understand something

Great app with amazing support. It has several features from SMS, to Upsell to email marketing and much more.. I would definitely recommend it.

Hey all. Just wanted to share my experience with ONE's customer service today. I had some issues syncing my product pictures and prices through shopify and one. But with the help of Kate and Rissa I was able to resolve the issue. They were super responsive. Kate went through a deep investigation for me and figured it out. Thanks so much ONE team!!

Sehr guter Support vom ONE-Team, sofort wurde mir geholfen alle Probleme zu lösen. Besonderer Dank geht an Maya!! Ich schätze es wirklich sehr, das mir so schnell geholfen wurde. Ich kann die App und den Support zu 100% weiterempfehlen. Danke

Customer service is awesome. They respond quickly and help you get your marketing tools up and running. I highly recommend this app!

The customer support is amazing. I had a question and in about 1 minute it got answered and they tried to help me with every problem I had. Eventually, we got it figured out! Thanks, ONE-team!

Customer service and support is outstanding. The app its self has multiple functions and the app is extremely easy to navigate. They have a lot of new things they are working on incorporating and even have a suggestion tab for things to add to the app