Reviews for ONE: AI, Email & SMS Marketing

Maya does a very good job, helped me to get the issues fixed in no time.

first of all its free and it has most the thing you actually will need. Overall amazing app tbh. See for yourself

My experience is great after using this app! Trish helped me alot and love how she managed to solved all my problem immediately! the plan and price is very affordable, this apps is easy to use too.

For now I can't say anything wrong word about this app - is has all features that you might need about upsell, discount codes etc., and what is really important - support team is amazing. I was able to easily connect to chat in couple minutes, and get all needed help (for example change of triggers size for desktop/mobile version, which requires code change). Highly recommended.

20 October 2023: I've just spoken with Rosie one year later from my earlier review and she went above and beyond to help me. Not only that but she is really nice! Jessica, Trish and Patricia go above and beyond with not only instructions in set-up, but get in there and fix for me within minutes, as well as offer tips. They seem to be available 24/7 regardless of time zone. My website isn't live yet but so far seriously happy with the App. Not only that, it's free! Highly recommend.

Otimo atendimento, eles respondem muito rápido, aplicativo amplo e fácil de mexer, gostei muito e recomendo para todos, eles são 10

App muito e atendimento excelente.

Some great features, and very easy to create emails linking in products and setting promotions. However I've just been told I cannot continue unless I upgrade my subscription to $149 per month! It's obscene for what it does. App uninstalled.

The customer service is really what makes this app superior. They are very responsive and extremely helpful - especially Jane and Naomi! I think there are definitely a few things that need improvements, I don't love the design templates they have and it's a little difficult to figure out how to customize at times. I'm hoping they ensure their customer service stays the same and look forward to being with them as they grow based on customer feedback.

Rissa was sooo helpful assisting me setting up my email marketing thank you for all your help

Una Herramienta Increíble para Impulsar Ventas y Conectar con Clientes La aplicación Upsell—Email—SMS Marketing ha sido una revelación en mi estrategia de marketing y relaciones con los clientes. Desde que la implementé, he experimentado una notable mejora en mi capacidad para interactuar y recuperar clientes de manera efectiva. Una de las funciones que más me ha impresionado es su capacidad para recuperar carritos abandonados. Esta característica en particular ha sido esencial para aumentar mis conversiones y recuperar ventas que de otro modo se habrían perdido. Además, la integración de una ruleta de descuento ha sido un toque maestro para involucrar a los clientes y fomentar la compra. Lo que realmente hace que esta aplicación se destaque es su naturaleza completa y fácil de usar. La interfaz es intuitiva, y las capacidades de automatización han hecho que mi trabajo sea mucho más eficiente. Desde el seguimiento de correos electrónicos hasta el envío de mensajes de texto estratégicos, esta aplicación lo hace todo. En resumen, Upsell—Email—SMS Marketing ha superado todas mis expectativas y ha tenido un impacto significativo en mi negocio. Si estás buscando una herramienta versátil y poderosa para impulsar tus ventas y conectar con tus clientes, no dudes en darle una oportunidad. No te arrepentirás. ¡Gracias a los creadores por esta aplicación increíble!

Hackberry Tea

2023-09-27

United States

I had a problem with the way the pricing was calculating and we worked together to find a great plan that worked for our team and store.

NO PHONE SUPPORT. CUSTOMER SERVICE SUCKS

Excellent features that are clear and beneficial for our site. Rissa was kind and willing to help through all of the questions I had.

One of the greatest apps in shopify it's totally a game changer with excellent service client really recommended.

Not useful for an Ecommerce business that needs data analytics from the email campaigns. The program only issues a total sum of money earned from the program IF you have a coupon attached and the coupon is used. Also no integration in seeing link clicks or what products were of interest in the email. I found the customer service to continue to provide the same answers over and over with the promise that they would integrate more analytical click data but the day never came where they made this advancement. Sure the process of setting the creative is easy but that's the best it offers. great for beginners i guess...

Beware! More Harm Than Help! Since adding this app to my Shopify store, I've seen a suspicious influx of what appear to be fake accounts. The app's pricing structure suspiciously benefits from a higher customer count, which has led me to question its integrity. To potential users, tread cautiously. This was supposed to streamline my operations, but instead, it's turned into a daily headache. While I can't conclusively point fingers, it's hard not to see a link. One star feels like a gift at this point.

the best help they take time to help you anytime of the day. perfect customer service

Als völliger Neuling wurde mir von Naomi Mega freundlich und verständlich mir die Problemlösung erklärt. Sogar mit Videoclips und screenshots hat Sie mir weitergeholfen. SUPER SERVICE

always talk to a young lady named naomi and shes very very helpful,helped me when i first started and to this day surprisinlgy its always her who helps me! Reccomend this app 100%.

It is pricy and interface could be a bit smoother, simply there is to much thing going on, but over all it is a great app it does help a lot with email marketing.

So far this app has been good for me. Customer support is very important to me because I am not very technical so I rely on this support to keep my business running. I have had a couple calls with customer support and they are very responsive with text, but video/screen share support you have to schedule for the next day usually. My most recent video support call was with Rosy Roberts today and it was extremely helpful. She helped me resolve my main issue and made sure she answered any other questions I had about their service and addressed those as well on the same call.

Ottima app, la usa da oltre un anno senza mai aver avuto problemi. Supporto formidabile. Consigliatissima.

Amazing Response! I was unable to solve few things and ONE solved it within minutes!

Buena app, aun me falta probarla bien pero el servicio es bueno, un 10/10 en servicio las personas que atienden son geniales, la que me atendió se llama Rosy.