Reviews for ONE: AI, Email & SMS Marketing

Jessica helped us to create our first campaign really quickly. Efficient and kind, so perfect contact :)

Rissa was great! Great Customer Service! Will build custom on the spot just to help you out. Really helpful, quick, friendly, great communication!

Great customer service. Fast replied. Great customer service. Fast replied. Great customer service. Fast replied. Great customer service. Fast replied.

honestly I consider Jessica to be the best ...she really helped me out ...kudos to her indeed ....I was having problems with my emails and she helped me out ...truly professional

Pepperina Calzature

2023-04-01

Italy

Purtroppo a questa app manca la cosa più importante per l'aumento delle conversioni. Non esiste la possibilità di segmentare il pubblico per inviare campagne personalizzate come ad esempio l'invio di sconti a chi non ha mai effettuato l'acquisto, oppure avere un segmento di clienti vip a cui mandare promozioni speciali.

Samantha was a GEM! She guided me through setting up my subscription pop up very quick and easy. The screen recordings that are in place with this APP are a life saver and honestly without them I would have been frustrated. Thank you so much!!

Great app for various applications to your website. Great service and support as well. The various features of this app helps you to understand new things about your business.

The best multipurpose app for Shopify store that I have seen so far. I have installed this app on my store for almost 6 months and I am satisfied and recommend it. With excellent and fast support. Thanks for the app

The team at one is simply amazing. Rissa has been helping me get ready for my upcoming Launch in May. I'm so thankful for the great support and assist they've provided me. 10/10

Samantha was great! She was quick to respond and fix a few errors I made. She was also able to send me screenshots and videos explaining in detail how to correct my mistakes.

i am not very tech savvy but LOU & SAMANTHA came to save the day! they help you with anything you need! they also go above and beyond to make sure all customers are satisfied! they help you complete the work if you arnt sure how to! this app is AMAZING! BEST CUSTOMER SUPPORT EVER!! We need more apps like these!. CHOOSE THIS APP! BEGINNER FRIENDLY!

LOU! Helped us for an hour with integrations of a specialty pop up! Super attentive, very easy to follow & had all of my questioned answered. Even though the regular version didn't allow for this pop up straight away Lou went to the trouble of customising & adding code to ensure what we wanted was achieved. Outstanding Service! :)))

Muy buena atención al cliente, muy atentos y buenas respuestas. Luis Peraza me tuvo harta paciencia y me ayudó con lo que necesitaba

App molto intuitiva e il servizio clienti è fantastico, rispondono sempre e velocemente risolvendo ogni dubbio

Good customer service especially Naomi is amazing.She helped for everything. Good app.

This App has been so helpful for my small business. It is easy to navigate and assistance is always literally --one click---away!

Love this app! The support is amazing and super fast, they solve all my problems, plus the app offers a free plan, it's super functional and easy to set up

good customer service from rosy my issue was resolved fast! Easy to use! I set up my pop up email sign for customers!

Love this app.. So easy to use, great options to customise pop-ups and email marketing and the customer service is AMAZING! Highly recommended.

Maya was supper supportive and helped me all the way through my difficulties. It was a huge support and help for me to finish all the set-up and "coding" needed.

Noelia answered to all my questions and made it easy to follow and understand. I am a new ONE app user however I am happy with the customer support received and will keep using it. Thanks.

User friendly, but expensive...................................................................... Thank you!

The app allows me to schedule and automate my SMS messages, which saves me a lot of time and hassle. The user interface is very user-friendly, making it easy to navigate and set up my campaigns.

ONE's customer service was really amazing. Rissa helped me create a pop which did not even exist in their templates by doing some coding for me. She even provided me with a screen record so that I could carry on from there. Would definitely recommend.

Good CS assistance helped me with some of my issues. Did not wait long and did not guide me to wrong page