Reviews for Okendo: Product Reviews & UGC

Great customer service. They installed the app for us and answered all questions we had. Very timely manner too

An amazing platform for managing and automating reviews. It suits our needs and the support team is amazing and super helpful.

I really appreciate the customer service, specially the assistance of the Customer Success Manager.

Onboarding was super easy - thank you Alannah for your help! Looking forward to experiencing the full functionality of Okendo

Shiela has been extremely helpful in helping set up the Okendo integration with our site. She has been extremely responsive (even at odd hours) and very patient with all the requests I had for her. Her team never seized to amaze me as they made sure to address every concern I had and make our Okendo experience amazing! Highly recommend this app, not only for its functionality but also for its caring team.

Great app, super friendly and helpful team and support! Nands Fabroa has been especially helpful with me! Thanks Nands.

Great App, great onboarding, fast responses by the support team, look and feel very customizable, happy costumers. What else could I ask for. Would install it again!

Midori Bikinis

2022-09-14

United States

Excellent from the initial demo through publishing Okendo live on our site. While we were very happy with our past reviews platform, it didn't afford us the opportunity to add custom forms and attributes in such an attractive layout. Our site's overall professional feel was vastly improved and customers can now feel more confident purchasing after reading the measurements of other women with body types similar to their own. This app is a no-brainer and while we even worked with YotPo for years, Okendo far exceeds them in regards to the care they have for their clients, dedicated support staff, customizability, and user-friendly interface. UPDATE: Okendo continues to prove to be the best of the best with superior customer service. They've gone above and beyond to be there for Midori anytime we need it. Customizing our look and assisting us with getting integrated with new theme updates often! https://www.midoribikinis.com/

Can not say enough about the Okendo team — they made the on boarding process seamless. It was super fast and they were and are very responsive to any questions. Support is on point! The app is very easy to customize and navigate through. Highly recommend.

We love to use the help of okendo ! this really help us to change our website , for our clients , thanks again!

We recently transitioned from Yotpo and have really enjoyed working with Okendo - the customer service is excellent and it has great features that are easy to implement! We'd really like to see more customization options for the email sends, but otherwise a really great tool!

Super easy to use and the best onboarding experience from any app I've ever used. They are really helpful if with customising things too.

Okendo is a great app with a user-friendly interface and customisable features to suit our wide range of products.

So far, so good. Integration and initial rollout has been smooth, and support has been fast and helpful.

This app is great and the team (Scott & Alannah) were absoltuely amazing in setting us up and getting us started.

Super easy to integrate with Shopify store and the CS support for installation was super helpful! Took a few days to complete this process but better to be done in the right, proper way than to rush it :)

The team made onboarding a breeze. Our onboarding manager Alannah was super fast to respond to any questions and went above and beyond to help us transition from our old platform to Okendo.

Easy to install. Love the format and the tools. So great! Helpful customer service, too. We've had Okendo up for 3 weeks and it's so easy to use!

The team at Okendo are great and very responsive! High marks for this app, would recommend. I messaged the chat at 8pm and heard back almost immediately.

We've only been using the Okendo review app for a week, but it has already proven to be light years beyond our previous solution. Currently on the Growth plan, and it's proving to be a true modern day review integration. Excited to see how they evolve this app over time! The onboarding/support staff has also been detailed and incredibly responsive at every step of the process. Our customers also seem to enjoy leaving reviews more than before, as we saw an immediate increase in their willingness to actually write a review. Cheers!

josh was quick on the reply and fixed my issues within minutes. Definitely recommend okendo and its team to solve your ecommerce problems

Section 119

2022-08-25

United States

Solid Reviews solution! Onboarding was a breeze. They are in it for the win. Thanks Carly for helping us get everything set up

Love the product, it is easy to use and well executed. Always happy with the customer service - super responsive and helpful

Nands was very helpful in solving my issue. Thanks for being so responsive and we are thrilled to have our customer's reviews on our website powered by Okendo.

This has been one of the best experiences with a new software! Onboarding was a breeze and we were up and running within 3 days. Highly recommend this app to anyone who is looking to expand their customer review experience. Adrian was so much fun to work with, he is totally goal-oriented to help with whatever you need.