Reviews for Okendo: Product Reviews & UGC

I switched over from a competitor review platform app and couldn't be more happy with the decision! Okendo is easy to use, customer service is FAST and tailored (unlike the competitor, who always had copy paste answers and solutions for us), and I love the interface and customization capabilities.

St. Oddity

2021-08-02

Australia

Great onboarding process and easy implementation with our store. Plus, lots of great features. Would highly recommend this app.

I can't recommend Okendo enough! They are extremely competitive in both offering and pricing. Onboarding was seamless and completed within 4 business day! Saw instant results the day we turned the app live on our store and started requesting reviews.

Robust features. Automated the review request & reward process. Support is sincere in helping with issues. App also showing progress with better integrations.

Great app! Amazing customer service by Shiela from Okendo with the set up. Can't wait to receive more reviews.

I am very satisfied with the customer service, I really recommend Okendo, they are very professional! The application is super complete and the reviews are great !

Integrity Botanicals

2021-07-23

United States

I can't recommend Okendo enough! Allison has been amazing to work with and highly recommend working with her if you are given the option.:) She is very responsive, proactive, thorough, dependable and gets the job done!

I have been working with Margaux Dean and she has been the absolute best! I am so thankful for the consistent help and the availability as well. It is so easy to follow and I enjoy that I get follow up emails when I tend to get busy and forget to reach back out. All around amazing experience.

I have been working with Allison and she has been absolutely fantastic. We got up and running very quickly and we have been able to customize all our needs. End result has been a significant improvement in conversion rate.

Extremely easy to set up and a really influential addition to our website. Excellent customer service.

Okendo customer service is very professional, the app is very good, very clean, I highly recommend.

Great App! The onboarding is quick and easy and the value VS other apps is just so much better. Highly recommend.

AMAZING customer service. They are super quick and always willing to help. The platform is great too! Thank you for providing a great service!

The Okendo customer support team was extremely helpful and made the transition from Yotpo seamless. Amazing tool, easy to use.

so far so good, it's intuitive and great customer service. we just started with it but haven't had any issues yet.

Delightful onboarding experience from the team at Okendo, easy to use platform and great features. Definitely recommend.

Sheila was super helpful in getting me up and running with Okendo for our site. Looking forward to using the app.

Primal Kitchen

2021-07-07

United States

The integration between Shopify and Okendo is outstanding and I found it very easy to import reviews from another source. The turnaround time is amazing too-In just a matter of an hour or two the reviews were live on our page. Margaux from Okendo is such a pleasure to work with. Not only did she help walk me through the process, She also worked with one of my vendors to ensure their reviews would import correctly into Okendo! Thank you so much! I highly recommend Okendo and their team for your review needs.

I used to work with a different app before that was more expensive and less flexible. I am now very happy with Okendo, especially the "grouping" part that allows us to show all the reviews for different colors of the same item. The app is super intuitive to use. Moreover the team have customed everything like we wanted, and they have been super helpful and not pushy. Great experience !

I used different apps for the review on my shop. I was not happy with it. so I start to chat with the Okendo consultant. They are very friendly, not pushy but very helpful. I was impressed that they could help me to set up everything I needed for my webshop. Before I publish it, she even looked everything through and suggested detailed industry insight for a better setting. Very happy. published today and reviews are coming in!! Thank you!

We have been so impressed with Okendo! From their easy on-boarding process, to their customer support and intuitive and easy to use platform, our experience has been nothing but positive. I have no doubt that their platform will continue to drive revenue for our business and promote confidence in our products prior to making a purchase. Thank you Okendo!

Great app, and great support team. Pricing is very affordable compared to other apps that do the exact same thing. Highly recommend. Does exactly what I needed it to do.

Drizzle Honey

2021-06-29

Canada

Okendo is more expensive than we'd like, but it is a fantastic way to capture reviews and offer something in return to customers who leave a review. They have really great customer service and we were able to customize how the Reviews tab shows up on mobile vs desktop. I wish there were more pricing tiers.

Great app and team! They made setting everything up as simple as possible. Much better experience than the other couple review apps that we've tried.

Vitamin A Swim

2021-06-25

United States

Just switched over from Yotpo to Okendo, their support and dev team went above and beyond. Seamless transition!