Reviews for Okendo: Product Reviews & UGC

Fantastic app - does what it says on the tin. Really easy to use and customer support is incredibly quick.

Great app and even better customer service from the team at Okendo. Their response time was so quick and they answered any question I had. Great experience.

Absolutely love this app! After doing countless demo's I decided to go with Okendo and it was the best decision. The app has all the features you need and they are all designed to improve customer experience, drive engagement, and in turn increase revenue. The support is 10/10. Every Shopify App should learn from them. I had zero issues with setup, they even offered to do some of the work for me and had the app customized for my brand on the first walkthru. And the best part is we saw results within hours of launching the app as several customers asked questions on our products and now everyone else can view those responses as well.

Super smooth onboarding process. They walked us through every step and quickly addressed hickups. They were also very accommodating with our design customization requests and were able to make the emails and the website widget match our brand aesthetic and color scheme. Meriem is great! She responds to emails fast and is knowledgeable about the app. 5 stars!

Been using Okendo for probably 5 years now which was an upgrade from Yopto. The custom side on the back end is sweet, and their customer service at the beginning and years later is still top notch.

The team at Okendo has gone above and beyond to get us up and running. The onboarding was easy, the app's backend is also user-friendly, and the best part is that we get honest reviews and feedback from our fabulous customers. Highly recommend!!

We work with Okendo on multiple brands and they are our best SAAS Shopify partner. Their team is super helpful at trouble shooting and maintains clear and prompt communication flows with our digital team.

Great team to work with for easy set up and customizations. Definitely recommend the power plan for their white glove service.

Great app, excellent customer service. 10/10 would recommend to anyone looking for an easy-to-use, easy to integrate reviews app.

Okendo is great and has great customer support! It's easy to use and has lots of integration to work with

Great app that has a lot of potential to drive quality reviews as well as third party data. The top tier (for Klaviyo integration) is quite pricey so if you want to utilise this feature then you would have to be sure that your stores' turnover can justify it, as well as paying for Klaviyo itself. The support staff are super helpful and assist when needed. The app runs smoothly on both desktop and mobile. We would 100% recommend Okendo to anyone looking to scale their Shopify store / brand.

This has been a great experience for PillowGuy. Our reviews look better than ever and all of the various integrations we needed were readily available. Meriem and the team are knowledgeable and quick to help with any issues needed.

This is the best review app in this game!!!! The whole integration with Okendo was a game changer for me & my online store! The service is always there and on point! If my store is converting at all, is it because of Okendo! I really love to work with them, and so should the one who is reading this! I'll rather rate them 10 stars instead of 5!!! Stop wasting time on some other reviews app, this is the one & only! They managed to solve my problem as fast in a flash. Folks don't hesitate, you know what to do!!!!

I was having issues installing the app - my contact suggested I go to the chat on the Okendo website as he was out of office. The chat with Shiela resolved my issue so I can start using the app on my site. Thank you!

Great tool and excellent customer support! Easy to install, configure and use. The team is there to help you customize so that the widget looks great on your website!

The team is very responsive and helpful. The software is very straightforward, and customizing the reviews is something very important to us and is easily doable with Okendo. Big fan so far.

Have had nothing but amazing support from the team at Okendo. Great app for customer reviews, easy to navigate and any issues support will help you instantly.

Okendo is the way to go for customer reviews as nearly every thing is customizable and the attribute ratings are super powerful. Terrific customer service and very easy to implement. Cannot recommend strongly enough.

Assembly Label

2021-12-06

Australia

Hands down the best review app if not app overall for shopify. The customer service is outstanding and the team is always happy to help and do so in such a timely manner. Extremely easy user interface and constant updates to improve the efficiency of the app. Cannot recommend enough!

Mercado de Vinos

2021-11-29

Mexico

We're really happy with the Okendo support and app, they made the reviews fit perfectly into the design of our website. It works as expected!

The app is great and does exactly what we need it to do but what really sets Okendo apart is their Customer Success team. Meriem and team are fantastic. They respond quickly and professionally and went above and beyond when we had urgent requests. I couldn't recommend them more.

Okendo is a great service! Improved our conversion rate compared to when we didn't have reviews on our website. Very helpful team. Thank you

Just had a great experience with support term from Okendo. Thank you for the speedy, accurate help!

Excelente servicio de soporte. Tenemos tres meses usando la aplicación y ha resultado una excelente herramienta para incrementar las conversiones de la tienda y para integrar los productos den Google Shopping Ads

Okendo is truly best in class for reviews. Their tools, integrations with other major e-comm platforms, and overall set up is exemplary. The dashboard is super easy to navigate and the onboarding process was turnkey and seamless. Their team provides white-glove service and sets up the entire process (especially if merging from another platform) for you. We're so excited to be working with them and highly, highly recommend.