Reviews for Okendo: Product Reviews & UGC

Okendo support has been top-notch! As a growing company, this attention to detail and support is precious to us. Angel has lived up to her name with my barrage of questions, knocking down each one with expertise.... thank you

I have been using Okendo for a few years now and can't fault it. Its easy to use and the support is great.

This app is easy to use and the support team is easy to communicate with when making changes! 10/10

Amazing App, I also had some troubles adding the app to my store (my fault). And Angel at customer support was more than helpful when it came to her expertise and persistence. Thank you team!

Great app for product review collection. Customer support is available for help when needed, and it is a fantastic experience, especially when you run into some minor hiccups trying to import reviews. Recommended!

Avenue the Label

2023-01-23

Australia

This app is great! We got such amazing customer service from Norma! She was so helpful and lovely to work with : )

We have been using Okendo for years, and it has become a crucial part of our marketing strategy as our clients tend to research and read reviews online before deciding to place an order. Shout out to our amazing customer success manager, Norma, for always going above and beyond to ensure our review programs run smoothly!

Great App, easy to use and received immediate assistance from Sheila when I was trying to fix a problem. Highly recommend

Josh was really helpful when I used the chat service to ask a quick question about blocking products. He sent me a how to guide and it took me seconds to sort out the issed. Thanks Josh!

Working with Meriem has been an absolute pleasure. Our website set up is not straight forward and required customization beyond basic - Meriem was always looking for ways to solve the problem and come up with a solution. We are very happy with Okendo at the moment and looking forward to utilizing all the great features it has.

Customer services are always really helpful and easy to contact. Angel helped me with an issue I was having with star ratings not appearing on collection pages. The team fixed it for me in less than 24hrs. We have received lots of wonderful reviews from our customers and it's great for other potential purchasers to be able to read these and see pictures. The system is easy to use and to set up and the customer journey is good.

I absolutely love this app and the team behind it. They are flexible and make it fit right in with your theme design. It is feature-rich, and their support team is always there if we have requests, changes, or anything—highly recommended.

Just downloaded Okendo and so far really impressed. Everything is very intuitive and it has so many features and the editors are in-depth in terms of customizability. Customer support also answered my chat at 11pm and sorted my first issue within minutes.

We worked with Tyler Iannantuono throughout our onboarding service, and It was truly the best experience we could have asked for. He made the onboarding process so much easier and made our transition to Okendo seamless. He was very helpful and answered all our questions, ensuring we felt good about this new platform. We are extremely happy with the outcome of this implementation and will continue to be using the platform.

memobottle

2022-12-21

Australia

Powerful app, great interface, and star customer service from our rep Norma! The Okendo team in general has been very responsive and accommodating toward questions and requests.

Excellent reviews product and team. Integration has been seamless and such an asset to our growing business.

The best reviews up we've used to date! These guys have built an incredible platform, and even their latest "Connect" product is awesome for creating surveys (we use them post-purchase to capture NPS). On-boarding was an absolute breeze, and ongoing support has been nothing short of superb. Shoutout to Norma from the Customer Success team, she is an asset to the Okendo team! I highly recommend any new or existing Shopify merchant to consider Okendo as a part of their core tech stack moving forward.

We're super happy with our experience at Okendo - Tyler's support during on-boarding was exceptional and he really made sure we had all the tools we needed to get live & start making the most of the platform. Thanks team!

The plugin is very useful just by itself but with the customer support team, the experience is just awesome! They helped us through every single step with every detail. The system is also very friendly including the wide-range customizations. Huge thanks to the team for the product and help!

Thanks Alannah & Scott for the fantastic onboarding and support. Highly recommend Okendo for customer reviews. Simple and effective!

Super happy with Okendo and all the help integrating and improving from Norma! Would highly recommend if you are looking to implement reviews!

Exceptional customer support from Okenda (thank you Vanessa!). Super easy installation and explanations. 100% recommend!

Super simple set-up, effective customizations + exceptional support from customer success representatives.

Really good experience so far! Excited to keep working together. the onboarding process was fast and smooth and hands on.

The team at Okendo have been fantastic at keeping us up to date with the installation, explaining the process and helping with any customer support we have needed.