Reviews for Okendo: Product Reviews & UGC

This app is awesome! They are extremely helpful and thorough. All my questions were answered promptly by Vanessa and I highly recommend using this app.

This app has transformed our shopping experience. A massive thank you to Vanessa who helped us set up everything. The changeover was effortless and well worth the investment.

The set up and onboarding experience was seamless, Norma provided fantastic support and was responsive to any queries that came up. We have recently launch and chose Okendo due to the integrations with our tech stack and ability to highlight the authenticity and quality of our product via verified buyer reviews as we grow our brand.

We just launched for Reviews and our experience through the sales and onboarding process was nothing short of spectacular! One of the best companies I've worked with thus far. Sales was attentive, informative, transparent, and not pushy. Rebecca in onboarding is simply amazing! We felt so well taken care of. She was attentive to our needs, patient, proactive and respectful of our bandwidth limitations. She went above and beyond in her responsiveness and follow through items. I cannot say enough good things about this partnership thus far. The reviews look great and we're seeing fantastic results! Highly recommend this app and company.

Barry M

2022-02-16

United Kingdom

So far, so good - reviews look great, integrations work well, and the Okendo team have been super helpful and available even considering time differences. Also very helpful with importing reviews from another platform.

Laiik

2022-02-16

United States

We've been using the Okendo app for reviews on our products for the past 3+ years, and my experience has been seamless. Recently I chatted with customer service to apply updates for a new version of our website, and they were a pleasure to deal with - very prompt replies and finished the work in less time than predicted. Highly recommend!

Toki Mats

2022-02-14

United States

Functionality is better than any other review app I've seen, and the customer support to onboard was above and beyond! So happy I made the switch

Fantastic product review platform. Super simple to setup with the help of our client manager Norma who was so easy to be in touch with and answered every questions we had throughout the setup process. Looking forward to seeing how our customers like our products!

I have not yet any experience using the app however setting up the integration has been brilliant. Especially activating the service with the help from Angelica on the online chat. Thank you so much, it has been so helpful to speak to someone properly!

Absolutely amazing review platform and customer service from Okendo. Big thanks to Amanda for her help!

From zero to live in days not weeks! We moved over from another review platform and the transition to Okendo was easy, smooth and effortless. The tool is very intuitive in terms of where elements are located and what's possible. I had a couple questions during on-boarding and booked time same day with the on-boarding team to get my questions answered. We use Klaviyo for email so now all our emails look consistent and reporting is in the same platform. This is a great app with many options and a great user experience.

I was having a difficult time getting approved reviews to show up on my Shopify account. I reached out to the Okendo for help, and their team was on it! In a matter of 2 emails being exchanged they’d found the issue, and I’m good to go. Thank you for your support!

Just getting started with the app, but the customer service team was great and very responsive while helping with the install. Without having used it much yet, the customizable widgets look awesome. Very excited to get this going.

The customer service team is amazing. They set it all up for us, but kept us in the loop to ensure we were happy with the result. Any slight issues we ran into while getting it up and running, we were able to contact the team straight away and get very prompt and helpful responses to get things amended ASAP. The app is also very user friendly with so much to offer and we are really happy with how our reviews widget looks on our site.

Fast response, especially if you contact your contact person. It looks good and the interface for managing reviews is faster than Stamped for example.

Expensive but worth it. Really great platform that is easy to integrate and the customer service is top notch!

Having tried almost all of the other popular and heavily advertised apps, they all had slight issues. A lot of them slowed my website down horrendously, or didn't look great or had a poorly crafted customer experience. I've now had Okendo for about 6 months, and I love it, my customers love it, my website speed loves it, and my reviews are now displaying properly on google. I think it's a tiny bit more expensive than the other apps - but it is well worth it - It just works, and the support team (who I've only really had to contact because I upgraded my theme or hadn't read the excellent support material fully) are so responsive and quick to help.

Not only is Okendo flexible ( to your companies needs, your branding, the stage of your business...) it's also super easy to use. We also rate the level of customer service extremely highly.

We get lots of customer reviews with Okendo (more than stamped.io or Yotpo), loads fast, and incredible support. Highly recommend.

Shiela was the most amazing customer service help I actually have ever received! She helped me set everything up, answer all questions I had and provided above and beyond service. I am very excited to use Okendo it has everything you could need. Thank you

We have been using Okendo for our eCommerce store. The interface is very easy to use and intuitive. The User experience very smooth and their customer support very reliable, quick & nice! Recommended

We love working with Okendo! The onboarding process was smooth, all team members have been super attentive and helpful and the Klaviyo integration is great. Lots of customization options and our Customer Success Manager has been a wonderful resource as we test, iterate and improve our customer review systems.

Great email service, and really good and fast customer service. Super helpful and custom changes done quickly.

Great customer service, and everything works very smoothly. No issues at all, and only positive interactions from the first account reps to the customer service and implementation teams. Would recommend to anyone for a high quality reviews app.

Great app! Honestly, I am not an IT guy but this app is very friendly user. I manage to setting up everything easily. And the customer support of this app was very helpful as well.