Reviews for Okendo: Product Reviews & UGC

The app is fairly straightforward and easy to use however when there is an issue the support team is super responsive and helps fix any issues very quickly.

One of the most useful apps on Shopify. Besides, that has the best customer support I have ever worked with. Thank you, Okendo team!

L'application est très bien faite, facile à prendre en mains et possède tout les outils nécessaires. Le staff est également très réactif et à sût répondre à toute mes demande. Conclusion après avoir essayer la majorité des applications de review: je recommande okendo.

Moisture Love

2022-04-18

United States

A little expensive but I love this app and the great support that they offer. They allow me to collect the reviews I need to grow my store.

I can preach all day about my products, but it means so much more coming from happy clients. The ability to add photos to the review really levels up this app

Happy with the app and the customer service :) Would recommend to other businesses as well. All the best to the team.

Early Rider®

2022-04-08

United Kingdom

Customer Service is fantastic and the app has been great for product reviews integrated to our theme. Really useful, customisable tool.

Great reviews app with easy Shopify integration and wonderful customer service team to assist you with any issues.

Our onboarding process has been easy and we have received great customer support from Norma. Okendo works well with our other app integrations and is very user-friendly.

Ils ont vraiment un super service à la clientèle et ils font tous les changements nécessaires. Un merci spéciale à Shiela. :)

Super helpful team! Quick to respond and quick to find a solution. Would gladly recommend this app to anyone.

Chelsea King Inc.

2022-03-31

Canada

Mar. 2, 2022 - New adition to my previous review below - We had a design request that we had to submit a ticket for. The communication from the team at Okendo was super fast and helpful. Our service ticket passed through a few team members over their shift changes, but no one dropped the ball, and all involved were AWESOM! So impressed with the responsiveness and overall service by the team at Okendo. AMAZING onboarding and customer service! Thank you Allison for the over and above care and attention! Phenomenal service thus far. Would highly recommend.

We were looking to migrate our reviews platform from our previous solution and while there were many great options out there, Okendo won hands down. The entire team has been kind and helpful through the whole process and when we had to shorten our timeline to get a quicker turnaround (for a big upcoming marketing moment), they were totally understanding and helped make it happen! The flexibility of the platform, customization options and overall UX has been incredible. SO happy we switched and definitely recommend Okendo for anyone looking for a great reviews provider.

We are still working through the setup and evaluating Loox as well. The reason we leave this review is to point out the good service and flexibility from the Okendo team (Meriem is handling our migration). All changes are made relatively fast, communication is great and they really care about you understanding the features and walking you through the app. We are missing some features from our current judge.me app, but the team took the feedback and hopefully they can be eventually developed. The app overall is great. I wish the Klaviyo integration was available on the lower plan instead of the $299.

So far so good! The onboarding team did a great job at helping us seamlessly move over from a different platform. We were able to get our site looking the way we wanted with our reviews and the team was extremely efficient at getting this done for us!

Okendo checks all the boxes with it's Klaviyo and Gorgias integrations and straight forward pricing. Great pitch by Mathew and onboarding was a breeze thanks to Meriem, thank you!

The app is super easy to learn and makes the review process a breeze. The import template is a bit fussy but the Okendo support team (Vanessa) is spectacular. Quick responses, helpful advice and willingness to help! Vanessa truly went above and beyond to make it easy for me!

I work with Norma at Okendo and Norma is amazing - exceptional customer services. I would highly recommend Norma and Okendo.

Easy to use product, offers integration with many of the platforms we are already using, such as Klaviyo marketing automation and FourSixty. Very helpful customer service team as well.

Their customer service is unmatched, not to mention the high quality of the app and the ability to integrate the review ask into Klaviyo flows. By far, the best reviews app we have used - and much less expensive than Yotpo (for a better user experience). 10./10

we went to okendo from yotpo, and we could not be happier with this decision, support always willing to help, and help fast, functionality is great, and we could not wish for more from review app.

Very helpful team. Even when I couldn't customize the review in the app due to the plan I was on, they helped me edit the CSS to style the widget!

Quikflip Apparel

2022-03-18

United States

Okendo is great! Very easy to set up and get going on your Shopify storefront. I am a big fan of the app and their support is great.

Vanessa was quick and prompt to answer all my questions. She also followed up to see if I needed more help with my store. Highly recommended.

Quick turn around using the LiveChat messaging within Okendo and had my question answered in non-tech speak :)