Reviews for Moose: Live Chat, FAQ Helpdesk

Great app and service thank you guys! Hi Fortune And Glory - Made in USA Gifts Team Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk. Your satisfaction means everything to us, and we're grateful for customers like you. Thank you for choosing us! Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out! Sincerely, Anne from MooseDesk Team

Amazing service

Shopify officially recommended this plugin to me because their built-in inbox could not meet my needs. So far, everything seems to be going well. Riley is a great customer service and has solved all the problems I have encountered so far. I highly recommend it to everyone. Hi Housegent, Thank you so much for your generous review. It helps confirm that we're on the right track and really motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Support Team

Good support on the app Hi there We are grateful for your warm words. I and the rest of the team are overjoyed that we can begin assisting you right away. We will surely work even harder to improve both our app and our support staff as a result of your essential assistance. If you require any more assistance, please contact us by live chat or email. We are always delighted to be with you. Best, Anne from MooseDesk Team.

good service!

Sam was very helpful when responding to my queries. The team was also very quick to implement the changes I requested for. Highly recommend! Hi Bloomsbury Bakers, Thank you for highlighting how much you enjoyed our customer service! Your feedback is invaluable, and we're delighted it met your expectations. We'll be sure to share your kind words with our team. Thanks again for being part of our community, Sam from MooseDesk

nice support team and easy to use Hi dear, We appreciate you taking a moment to leave this lovely review! Your satisfaction means everything to us, and we're grateful for customers like you. Thank you for choosing us! Sincerely, Anne from MooseDesk Team

Great support Good day to you! Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team. May you need any further assistance, please feel free to drop us a message via live chat or email. All the best, Mina from MooseDesk Team

Intuitive and user friendly app with lots of customisation. Very good support

So far, so good. Impeccable customer service! That's 5 stars alone, especially for a new business. I look forward to new features they add to this app.

I can't explain enough how professional and supportive is their customer care. Mina was very comprehensive about my needs and she sort out everything. The app works pretty good. 100% go for it!

sehr gute widget und support mit sam sehr schnell und freundlich

bonjour , si vous me demandez quelle note je donnerais à votre application ; et bien je dirais: je vous donne un 20/20 . je vous trouve très réceptifs, et motivés pour réagir à nos difficultés concernant la pratique quotidienne de votre outil le ( widget chat Moosedesk) / enfin moi , je dirais aussi un mot pour vos conseillers qui sont en général bien accueillants et serviables et je retiendrais le soutiens de Mme Mina qui m' a très bien conseillée sur les options et les paramètres du widget , encore Merci ! . merci à eux aussi !jevous trouve très bien ! et je vous remercie grandement .cordialement

The app is free, and their customer agents go ahead of their way to help. Such an amazing solution, and so much customisation options. Five star

I love MooseDesk. This application is very rich in terms of functionality, efficiency and ease of use. As for support, I have only one thing to say: top-notch. And don't be late to the party: if you install it now as an early bird, you'll get initial features free forever. Thank you MooseDesk. Highly recommended.

Absolutely Amazing, I can say one of the best app for help desk and ticketing system. I searched many app didn't get any comparison to this app in No charge. Also this app is giving customization feature in Free of cost and Mentioning one of the Moose Help desk team member @Anne. she is simply Awesome in support. Wish you all the best.

Charming Beads

2024-09-19

United Kingdom

Amazing support from the team and lots of help with customisation of FAQs and the Chat widget. Unfortunately chat doesn't function as we needed it but will definitely keep the FAQs switched on as they look great. Thanks for your patient support Moose team :)

Awesome staff and the plugin works fantastic with my webshop. Now i can get closer to my customers with their problems

just Amazingggg!!!

Works flawless and fast. Good support and even wanna help me out of working hours.

want to give a huge shout-out to Anne for her incredible support throughout the entire process of setting up and running the Moosedesk app. She was patient, knowledgeable, and went above and beyond to make sure everything was running smoothly. The app itself is a breeze to use, and I highly recommend it to anyone looking for an efficient and user-friendly solution. Thanks to Anne’s help, we were up and running in no time!

Amazing

Excellent app. Excellent customer service by (Anne). Highly recommended for shopify

All of them demonstrate an incredible level of helpfulness, warmth, and enthusiasm for this app. It operates seamlessly and effectively, delivering exceptional performance and user experience that exceeds expectations.

inkspire Tee

2024-09-10

United States

Simply, amazing! The consistency with your support and your unique ability and willingness to resolve all my inquiries is no less than impressive. I think you guys have set the bar for support! I feel good knowing you guys are there. Thanks to Anne and the rest of the team!