Reviews for Moose: Live Chat, FAQ Helpdesk

Amazing app and functionalities. It has a lot of features in one. You only need this app for everything. Plus the support team is very responsive and cooperative Thank you so much for your kind words. We sincerely appreciate you taking the time to share your positive experience with MooseDesk. Our team is committed to delivering exceptional service and high-quality products, and your generous review affirms that we're succeeding in our mission. Thank you once again. If there's anything we can do to improve your experience, please feel free to reach out!

So far so good! Moose's Live Chat Widget was really easy to setup and allowed my store to have a clean aesthetic to it. The live chat, ticket system, and order tracking functionality is top notch. The customer support has also been splendid as I needed help with some manual coding. I'll definitely be continuing to use Moose for a long time.

Good customer team

Great Support. Easy to access. Suggest this app to everyone.

Outstanding Support from Thomas! I had an amazing experience with Thomas from MooseDesk! He was incredibly helpful, patient, and quick to resolve my issue. His deep knowledge of the app and dedication to customer satisfaction made all the difference. Thanks to his support, everything is running smoothly now. Highly recommend MooseDesk and their fantastic team! Hi Royal Shark, Thank you for this wonderful feedback! Short and sweet reviews like yours bring smiles to our team. We're honored to have earned your trust and look forward to your next visit. We appreciate your support, Sam from MooseDesk

Very good and easy to set up. it has enough feature, and has mobile phone to check. very helpful

Iv'e been using the app for a day or so. It has cool features and their support team is great. Thomas helped me with an issue i was having, He was such a big help and very informative.

Looks really promising so far! The interface is user-friendly, and the customer support from Thomas has been awesome, quick to respond and super helpful. Can’t wait to dive in and explore all the features!

This app is very intuitive and easy to use. Additionally, the help desk always responds kindly whenever I make an inquiry.

Just installed the app while looking for a customer service chat solution, and so far, I’m pretty impressed. It offers a lot of features and customization options, and the fact that it’s currently free is a huge bonus. Anne was incredibly helpful and even answered my questions promptly on a Sunday. I’d definitely recommend this app

5/5 Nice

Hi dear, Thanks a ton for your review! Your support keeps us going and improve our product. Sincerely, Anne from MooseDesk

Je suis agréablement surpris de la facilité d'utilisation et du niveau de personnalisation pour une app gratuite. Anne m'a très bien renseigné en ce qui concerne l'intégration d'une page FAQ externe dans le cadre du live chat. Mon seul regret, ne pas avoir connu l'app auparavant ! Hi dear, Thank you so much for your wonderful review of Moose! We’re thrilled to hear that you’re enjoying it and that it’s meeting your expectations. Customer satisfaction is our priority, and your feedback keeps us motivated to continue delivering quality. If you ever have any questions or need assistance, feel free to reach out. We appreciate your support! Best regards, Anne from MooseDesk

Hi dear, Thank you so much for using the app. To have your positive review is everything we're working for MooseDesk

Great app for easy chat support. They were quick to help me customize the chat button with a custom icon. Hi there, Your review truly made our team’s day! Providing excellent service is our top priority. We’ll be sure to share your kind words with them! Thank you for your support and for being a valued customer. We look forward to serving you again soon. Warm regards, Anne from MooseDesk

Very much impressed by the quite elaborated solution built by Moose around a simple chat box. Great solution for SMB in my opinion. Support very reactive at any time of the day - special thanks to Thomas and Mia! Thank you for taking the time to leave a review! Your kind words inspire us to continue providing top-notch service. Please don't hesitate to drop us a message anytime if you need more help. All the best, Mia - MooseDesk Support Team

Mina was amazing. Extremely patient with me and willing to take over if need be . Great experience.

Thomas helped a lot! Hi there! Thank you for your thoughtful 5-star review. Knowing that you enjoyed Moose motivates us to continue pushing for excellence. At Moose, your satisfaction is our top priority, and we’re so glad we could exceed your expectations. If there’s anything you think we can improve or anything else we can do to make your experience even better, don’t hesitate to reach out. We’d love to hear from you! Thomas from MooseDesk

The customer support is exceptional! prompt response from Customer Support to resolve my issue, recommended. Your Review Made Our Day! We just read your review, and we couldn’t be happier! Knowing that you had a positive experience with us is what keeps us motivated every day. Your feedback helps us continue improving and providing the best service possible. If you ever need anything, we’re just a message away. Thanks again for your trust and support! Best, Anne from MooseDesk Team

Very helpful customer support. Easy to use. Would recommend! Hi there! Thank you for the loving words you've shared! If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you! Have a wonderful day, and take care!

impressive support from Annie Hi there We truly appreciate you taking the time to leave a review! It means so much to us to hear that you had a great experience with Moose. We strive to provide the best for our customers, and knowing that we met your expectations is incredibly rewarding. Thank you again for your support—we look forward to serving you in the future! Best regards, Anne from MooseDesk

Great App and Excellent Support! MoeeseDesk provides excellent service, and the support team is very responsive and helpful. It's simple to use and makes managing customer queries much easier. Highly recommend! Hi there! Thank you for your thoughtful 5-star review. Knowing that you enjoyed Moose motivates us to continue pushing for excellence. At Moose, your satisfaction is our top priority, and we’re so glad we could exceed your expectations. If there’s anything you think we can improve or anything else we can do to make your experience even better, don’t hesitate to reach out. We’d love to hear from you! Anne from MooseDesk team

very handy and useful app the customer service is also always on point

A big thanks to customer service Mia for helping me finding my email account. App itself are great also, very easy to use, better than original inbox.helps me to help my costumer finding us and absolutely a great up-sale method. Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us and helps us continue to improve and serve our customers better. Wishing you all the best in the future! Mia - MooseDesk Support Team

Easy to use, Great feature for any professional website. visually attractive. Hi Maité Reybrouck Thank you for your thoughtful 5-star review. Knowing that you enjoyed Moose motivates us to continue pushing for excellence. Your satisfaction is our top priority, and we’re so glad we could exceed your expectations. If there’s anything you think we can improve or anything else we can do to make your experience even better, don’t hesitate to reach out. We’d love to hear from you! Anne from MooseDesk