Reviews for Moose: Live Chat, FAQ Helpdesk

Very good app, satisfy needs for customer services. Hi dear, Thank you for taking the time to leave a review! Your kind words inspire us to continue providing top-notch service. Please don't hesitate to drop us a message anytime if you need anymore help. Best, Thomas from MooseDesk

It really is a perfect app to use in your store. Stay easy in touch with your customers. Customize it so ifits pefect in your store. Ver good ticket system and chat function. The service is really top and the really take there time to help you if you got question. Now it is already so good and there is more to come. Dear Software and Gaming Team, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley

good customer support and instant replies Dear Iconic Mart Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley

I'm giving Moose: Live Chat WhatsApp, FAQ a five-star rating because it's a solid app that integrates well with Shopify. A standout aspect for me has been the FREE customization and customer support, especially from Anne. She has been incredibly helpful, responding promptly to my queries and ensuring that any issues were resolved efficiently. Her dedication and professionalism significantly enhanced my experience. I would recommend this app to other Shopify store owners who need reliable chat and FAQ solutions. Wow! Your 5-star review brought big smiles to our faces. We’re thrilled to hear that you enjoyed Moose. Our team puts a lot of heart into making sure every detail is just right, and your kind words mean so much to us. If there’s anything we can do for you in the future, please don’t hesitate to let us know. We’re here for you! Anne from MooseDesk

best app for faq builder Hi dear We’re so happy to have you as part of MooseDesk valued customers ! Your 5-star review means so much to us and motivates us to keep striving for excellence. It’s customers like you who make all our efforts worthwhile. If there’s anything you’d like to share or ways we can improve, don’t hesitate to let us know. We’re always excited to hear from our amazing customers. With heartfelt thanks, Mina from MooseDesk

My experience with Anne and Mia from customer support and the MooseDesk app has been exceptional so far. The app's features are fantastic, and the customer service is outstanding. Thank you, Anne! :) Hi Derya and Aida, Thank you for taking the time to leave such a glowing review. It means the world to us to know that you like our app and service. At MooseDesk, we strive to ensure every customer has a fantastic experience, and your feedback tells us we’re on the right track. Sincerely, Anne

Excellent Hi Elmore, Thank you so much for your kind words and the 5-star rating! It truly means the world to us to know that you had a wonderful experience. We’re constantly striving to exceed expectations, and your feedback reassures us that we’re on the right track. We hope to serve you again soon! Sincerely, Anne from MooseDesk

5555555555555555555555555 stars！ "Hi PRILIN, Thank you for your fantastic 5-star review! We're thrilled to hear that our app meets your expectations. Your feedback motivates us to continue delivering the best experience possible. If you have any questions or need assistance, please don’t hesitate to reach out—we’re always here to help! Best regards, Sam from MooseDesk

Great support! Great App Design! Enthusiastic about these people. Hi dear, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Anne from MooseDesk Team

super nice！！！！！ Hi Nengzhuan Huang, Thank you for your wonderful 5-star review on the Shopify App Store! Your support means the world to us and motivates us to keep improving. If you ever need assistance, please don't hesitate to reach out—we’re always here to help! Best regards, Sam from MooseDesk

Muy buen plugin, ideal para los que necesiten dar asistencia en su compra Hi Santino Style, It's such a pleasure to receive such kind words of yours. Thank you very much for your trust. Please rest assured that we will try to be better and better to serve such a wonderful customer like you. Sincerely, Thomas from MooseDesk

App looks great, still in early dev but main features are there. What sets this apart is their customer service which is amazing and are there to help you all the way. Big thanks to Riley! Hello dear, Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team

⭐️⭐️⭐️⭐️⭐️ Amazing Messaging App with Outstanding Support! MooseDesk has been a game-changer for my Shopify store! The app is incredibly user-friendly and integrates seamlessly, making it so much easier to manage customer messages efficiently. What truly stands out is their customer support—it’s exceptional! The team responds lightning-fast and goes above and beyond to assist with any queries or concerns. It’s clear they genuinely care about their users. If you're looking for a reliable messaging solution for your store, I highly recommend MooseDesk. They’ve made my life so much easier, and I’m beyond satisfied with their service! Hi Gems Crowd, Thank you so much for your amazing 5-star review! Your support means the world to us and keeps us motivated to deliver the best. If there's anything more we can do for you, we're always here to help! Best regards, Sam from MooseDesk

The best application of this style that I've tried, very complete because in addition to having the chat widget, you can incorporate a faq page and a contact page. And best of all, the speed of the support to adapt it to my website! 100% recommendable! Hi Hifi Media Store, Your 5-star review truly brightened our day! Thank you for recognizing the effort we put into ensuring every customer has a memorable experience. We’re so happy to have earned your trust and look forward to continuing to exceed your expectations. Sincerely Thomas from MooseDesk

Hi dear, Your 5-star review has absolutely brightened our day! Thank you for letting us know that you’re happy with our service. Your encouragement helps us keep striving to provide the best experience for all of our customers. Sincerely, Anne from MooseDesk

Amazing app, i will rate it as 100 Thank you so much for taking the time to leave us a review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Your support means the world to us and helps us continue to improve and serve our customers better. Wishing you all the best in the future! Mia - MooseDesk Support Team

amazing customer support! Hi la CLIT Thank you so much for your review. It confirms that we're on the right track and motivates us to keep pushing forward. We're always looking to enhance our offerings. If you have any suggestions or if there's anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your support. Best regards, Riley from MooseDesk Team

The app is very easy to use and useful. Especially the support team, very fast. Thank you very much team. Hope the team will develop more new functions in the near future. I recommend this app. Xin chào! :) Thank you for your amazing review and for choosing us! Providing exceptional service is what we aim for, and we’re so glad we were able to deliver. Your feedback is greatly appreciated and will motivate us to continue improving. We hope to see you again soon! Sincerely, Anne from MooseDesk

The customer service team at Moose: Live Chat is great. I worked with Anne to customize my chat widget to suit my brand perfectly. They were fast to reply and we were able to organize customizations quickly. I recommend them. Hi Pure Organic Vitamins, Thank you so much for this glowing review! We’re thrilled to hear that you had such a fantastic experience. Your support and trust in us mean everything, and we’ll continue doing our best to keep delivering quality service. Please don’t hesitate to reach out if there’s anything we can assist you with in the future! Best, Anne from MooseDesk

Great App, great customer service. Hi Decor Interiors, Thank you for your wonderful 5-star review! We're thrilled to know you’re satisfied with our service. Your support means everything to us, and we’re grateful for your feedback! If you have any other concerns, feel free to chat with us. We are here for you! Best regards, Sam from MooseDesk

Hi Thédora, Thank you for your review! We are glad that you had a positive feedback with MooseDesk. We strive to provide excellent support to all our customers, and your feedback encourages us to keep up the good work. If you have any further questions or need assistance with anything else, please don't hesitate to let us know. We're here to help! Sincerely, Thomas from MooseDesk

Perfect, thanks to Sam and her team ! Hi BabyLoo, Thank you for the fantastic 5-star review! We’re so happy to hear you had a great experience. Your feedback means a lot to us and encourages us to keep improving! If you have any other concerns, feel free to chat with us! Best regards, Sam from MooseDesk

I was impressed by how fast the response was during the support session with Anne. Thank you for the prompt replies! Hi, This is Anne here. We truly appreciate your wonderful review and the time you took to share your experience. A 5-star rating from a valued customer like you is the greatest compliment we can receive. Your satisfaction is our top priority, and we look forward to building an even stronger relationship with you in the future! Sincerely, Anne from MooseDesk

5/5 awesome Hi Frukostproffsen Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and our assistance helpful. Making the application process easy for our customers is always a top priority for us. Your vote means a lot to us, and we're grateful for your support. If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help! Best, Thomas from MooseDesk

The Hay Experts

2024-11-16

So far so good - the app looks very comprehensive and support has been very quick to respond and super helpful! Hi The Hay Expert, Thank you for your amazing review and for choosing us! Providing exceptional service is what we aim for, and we’re so glad we were able to deliver. Your feedback is greatly appreciated and will motivate us to continue improving. We hope to see you again soon! Sincerely, Anne from MooseDesk