Reviews for Locksmith

I never write reviews but I had to for this. I've used Locksmith for around seven years. I've never had a problem, I've always received a fast and friendly response, and I never worry whether Locksmith will work. I best compliment I can give Locksmith is that I don't think about Locksmith. If there's a problem — it's not Locksmith. Thank you for making stuff with so much integrity!

This app was so straightforward to set up and customize. The Help articles are excellent. I could not be happier.

This app allows me to respond quickly to special requests from customers who want a one-off that I'm not going to offer in the store. I use it all the time and it straightforwardly does what I need it to do, and for that I am grateful.

We had some glitches in the beginning but Ken jumped in and solved it pretty quickly. Thanks Locksmith app team for the quick response.

Locksmith is really good for my business need. Its among my best app which must be always there. I highly appreciate the team support. Sincerly, if you want to play on security ground you must have it. Good Job Locksmith

Works perfect and the support ist super fast. Question, counter-question, everything fixed in about 2h.

Great product. Smart and simple. I was looking for a solution to protect some collections in my Shopify store and Locksmith perfectly matches what I was looking for.

A very useful app. Well thought-out and easy to use. Mechanic is also brilliant. Lightward displays a quality and professionalism that isn't usually found on the Shopify App market.

I use this app on two websites and it does exactly what it is supposed to do with no weird issues. I thought the app was having an issue and the support quickly helped me recognize that I had just outsmarted myself with an extra lock. Good support, good app.

Just what I was Looking for! I need timed access to my shopify store with secure passwords that can't be shared. Locksmith is so flexible that I can have passwords for everyone and no one gets kicked out. Thank you!

As a wholesaler this is exactly what I was looking for. Very easy way to lock pages, products, etc. based on customer accounts.

One of the best Apps I have tried. There were no issues with the set up and customization. I would also like to say thank you to the support team. They were extremely helpful and understanding!

Fantastic App and even better support!! The team were very helpful in getting us set up and the app did the perfect job.

With the app called: Locksmith, Shopify store owners can lock individual products, collections, product variants, pages, vendors, etc... It can even lock articles based on tags. Locksmith is all-things lock for all Shopify stores. I have not found any other app remotely as good as Locksmith. If Shopify store owners are serious about locking/securing their Shopify stores, they should install Locksmith.

This app does exactly what it says and what I needed it to do, fast and simple. I also reached out to dev and got a response in about an hour answering my question in full and even more-so. Keep up the great work!

We have been using Locksmith to setup a wholesale section on our store, protected by a passcode. It has been a huge asset for us. Once wholesale customers have the code they can log on at anytime and purchase our products, no need for emails back and forth or any invoices. We had a few problems on our end setting it up and Jed was super helpful ironing out any issues. The customer service has been exceptional.

Solid application, great customer service. Ken reached out to me and asked questions to fully grasp what I was looking to accomplish and has been helpful in getting there. Keep it up, customer service is crucial during these times.

EDIT TO PREVIOUS REVIEW. The developer has come back to me, explained their pricing structure. A heads up that if you want to pay what you feel comfortable with, you have to email, there's no option to click on it. I am hoping that as we use this, our trust in Locksmith after a rocky start will come back and there will be no more blips in the system. ----------- We came to the end of the trial and told that i'd need to pay $99/ month. i only use this for one customer but because i have the advanced shopify plan it means i don't get to pay the $9/month, instead it's $99. I don't understand the jump in price. I emailed support but my whole website was shut down because locksmith wasn't being paid. i started getting emails and calls from customers as to why they couldn't order. i have never had an app stop all trade on my website. I have now paid the additional money because i couldn't afford to wait for support to reply to me. i dont know how many orders i could have lost out on.

I was looking for an app that would grant customers with a certain tag access to specific pages on my website and this did exactly that!

I searched high and low for a way to make certain products unavailable based on the location of the customer, as for some reason that is not an option in Shopify. Locksmith does just that and it does it perfectly. It also makes it possible to basically create a wholesale section without the use of a dedicated app (so building one with Locksmith is a lot cheaper. Speaking of price, it's very reasonably priced. Customer service is a dream as well, I need a product page to be visible but not shoppable for certain customers and Ken miraculously made that happen, thank you so much Ken! Can't recommend this app enough!

We've been using this app to lock certain collections in our store, so that we can offer discounted prices to logged in customers only at certain times/on certain days. The app is extremely easy to use, the locks work perfectly and the explanations on how to use them are clear.

This has helped me allow customers with certain log ins access to products which we cannot sell to certain countries and allowed healthcare professionals access to samples for their patient base.

Locksmith is easy to use and understand. It's the simplest way I've found to implement a client's specific requests to limit purchasing to people who have purchased a membership to their store.

Great app, that allows you to really customize access to your store. Best lock app on the app store. Customer Support was great as well with helping us get our desired result.

Great app and support from the team - have used Locksmith on two sites now. Great way to set up a B2B wholesale site within on normal site so that consumers do not have access to all the products or information.