Reviews for Locksmith

Works well for my purpose: geographically locking digital products so that I can distribute reprints without violating copyright.

The best support I have ever seen! Just wow. Easy to work with, simple, functionnal, i really recommanded this app and his staff! Thanks guys!

This app is not easy to use and there's no support. Emailing and awaiting an answer when your running a business isnt for me.

the best support! very prompt. they even built me some custom locks that work like a dream. I honestly thought they would give me some generic response and just send me a file to figure out how to build my locks. but nope! the support team literally coded specific locks I needed in addition to their standard locks. Amazing. Highly recommend!!

Easy to use. Clean, nice-to-use interface that makes me enjoy doing my job. Extremely clear documentation with well-written tutorials. Doesn't slow down my website speed at all and gets the job done quickly. Super amazing and friendly customer support team. And all at a reasonable price. Thanks, Locksmith!

Appalling support. Must of sent over 5 emails still no reply. Really frustrating. Can someone get back to us?

Great App and fantastic support. Does the job perfectly and support got back to me within minutes! We needed to make a line of products only visible to customers that have a certain tag and are logged in and it does the job. 5 Stars!

Absolutely brilliant app. Cost-effective, user-friendly and AMAZING customer service. I have used Locksmith to enable my Shopify store to be a shopfront AND an online course with various levels of access. It works perfectly and saves me $$ as I don't need a second teaching platform. It is very intuitive and I was able to set everything up myself without any technical support. When difficulties arose later due to customisation on my templates, the Locksmith team were able to troubleshoot and supply a perfect solution within 48 hours. Cannot recommend highly enough.

Good app, good support. Been using it for over a year without any issues and problems. Would recommend it for eeryone.

I have used this application to provide dealer and designer exclusive content. It is simple to use and very responsive. It has not caused even a single conflict with any of our custom code or detailed design. I recommend it to anyone looking to keep sections separate based on login password or passphrase. So many options to secure your content while keeping it simple to give access to selected users.

Ken was absolutely amazing offering over and above customer service promptly and effectively, even over the Christmas/NY period. The app works perfectly! Thanks guys!

I don't often leave feedback but Locksmith is a powerful app for our site which allows us to customise a lot of material shown to different customer regions. The customer service by Ken was also great, hope to continue using them in the future, thanks

Locksmith is a really good app and I do like using it. My one complaint is hiding the product prices. I wish it was easier and I didn't need to manually put the coding in.

This is one of the first apps I tried back in the early days of Shopify, and it's amazing to see it still going strong. If you need to create custom access rules for your Shopify store, Locksmith can't be beat. This app helped us to implement multi-user accounts with access control for children and parents sharing the same account. This would have been no easy feat on our own. Thanks Lightward!

RetroSupply Co.

2020-12-20

United States

I never write reviews but I had to for this. I've used Locksmith for around seven years. I've never had a problem, I've always received a fast and friendly response, and I never worry whether Locksmith will work. I best compliment I can give Locksmith is that I don't think about Locksmith. If there's a problem — it's not Locksmith. Thank you for making stuff with so much integrity!

This app was so straightforward to set up and customize. The Help articles are excellent. I could not be happier.

We had some glitches in the beginning but Ken jumped in and solved it pretty quickly. Thanks Locksmith app team for the quick response.

This app allows me to respond quickly to special requests from customers who want a one-off that I'm not going to offer in the store. I use it all the time and it straightforwardly does what I need it to do, and for that I am grateful.

Locksmith is really good for my business need. Its among my best app which must be always there. I highly appreciate the team support. Sincerly, if you want to play on security ground you must have it. Good Job Locksmith

Works perfect and the support ist super fast. Question, counter-question, everything fixed in about 2h.

Great product. Smart and simple. I was looking for a solution to protect some collections in my Shopify store and Locksmith perfectly matches what I was looking for.

A very useful app. Well thought-out and easy to use. Mechanic is also brilliant. Lightward displays a quality and professionalism that isn't usually found on the Shopify App market.

Wula Drum

2020-11-28

United States

I use this app on two websites and it does exactly what it is supposed to do with no weird issues. I thought the app was having an issue and the support quickly helped me recognize that I had just outsmarted myself with an extra lock. Good support, good app.

Just what I was Looking for! I need timed access to my shopify store with secure passwords that can't be shared. Locksmith is so flexible that I can have passwords for everyone and no one gets kicked out. Thank you!

As a wholesaler this is exactly what I was looking for. Very easy way to lock pages, products, etc. based on customer accounts.