Reviews for Locksmith

One of the best Apps I have tried. There were no issues with the set up and customization. I would also like to say thank you to the support team. They were extremely helpful and understanding!

Fantastic App and even better support!! The team were very helpful in getting us set up and the app did the perfect job.

With the app called: Locksmith, Shopify store owners can lock individual products, collections, product variants, pages, vendors, etc... It can even lock articles based on tags. Locksmith is all-things lock for all Shopify stores. I have not found any other app remotely as good as Locksmith. If Shopify store owners are serious about locking/securing their Shopify stores, they should install Locksmith.

This app does exactly what it says and what I needed it to do, fast and simple. I also reached out to dev and got a response in about an hour answering my question in full and even more-so. Keep up the great work!

We have been using Locksmith to setup a wholesale section on our store, protected by a passcode. It has been a huge asset for us. Once wholesale customers have the code they can log on at anytime and purchase our products, no need for emails back and forth or any invoices. We had a few problems on our end setting it up and Jed was super helpful ironing out any issues. The customer service has been exceptional.

Solid application, great customer service. Ken reached out to me and asked questions to fully grasp what I was looking to accomplish and has been helpful in getting there. Keep it up, customer service is crucial during these times.

EDIT TO PREVIOUS REVIEW. The developer has come back to me, explained their pricing structure. A heads up that if you want to pay what you feel comfortable with, you have to email, there's no option to click on it. I am hoping that as we use this, our trust in Locksmith after a rocky start will come back and there will be no more blips in the system. ----------- We came to the end of the trial and told that i'd need to pay $99/ month. i only use this for one customer but because i have the advanced shopify plan it means i don't get to pay the $9/month, instead it's $99. I don't understand the jump in price. I emailed support but my whole website was shut down because locksmith wasn't being paid. i started getting emails and calls from customers as to why they couldn't order. i have never had an app stop all trade on my website. I have now paid the additional money because i couldn't afford to wait for support to reply to me. i dont know how many orders i could have lost out on.

I was looking for an app that would grant customers with a certain tag access to specific pages on my website and this did exactly that!

I searched high and low for a way to make certain products unavailable based on the location of the customer, as for some reason that is not an option in Shopify. Locksmith does just that and it does it perfectly. It also makes it possible to basically create a wholesale section without the use of a dedicated app (so building one with Locksmith is a lot cheaper. Speaking of price, it's very reasonably priced. Customer service is a dream as well, I need a product page to be visible but not shoppable for certain customers and Ken miraculously made that happen, thank you so much Ken! Can't recommend this app enough!

We've been using this app to lock certain collections in our store, so that we can offer discounted prices to logged in customers only at certain times/on certain days. The app is extremely easy to use, the locks work perfectly and the explanations on how to use them are clear.

This has helped me allow customers with certain log ins access to products which we cannot sell to certain countries and allowed healthcare professionals access to samples for their patient base.

Locksmith is easy to use and understand. It's the simplest way I've found to implement a client's specific requests to limit purchasing to people who have purchased a membership to their store.

Great app, that allows you to really customize access to your store. Best lock app on the app store. Customer Support was great as well with helping us get our desired result.

Great app and support from the team - have used Locksmith on two sites now. Great way to set up a B2B wholesale site within on normal site so that consumers do not have access to all the products or information.

We could not have launched our store without the power and flexibility of Locksmith. Great UI, great features and wonderful, intelligent control. They really thought of everything.

Locksmith is an incredible app that has changed the way we do business. Also, the team at Locksmith has also been super-responsive and helpful. I couldn't have asked for a better experience.

So far so good! If it all functions correctly I will be continuing to use this App! Very easy to understand and set up.

We have used this app for our digitally launched products, and it is fantastic. It provides a variety of different options to help us protect our resources. It is user friendly, and we have received excellent customer service. I would highly recommend this app. I know you will find the features applicable to your needs. Don't think twice. Get this app!

Works well with lots of options for different scenarios. Can be complex to set up but if you have a question, a real person will respond to you very quickly with good advice. It's expensive considering that basic locking features should come with every Shopify plan, in my opinion. The search tool to start a new lock can be very slow, to the point where it freezes completely. Apparently this is a problem on Shopify's end, but I wish that there was a way to filter before beginning a search; such as, search only products (or collections) for the term ___. I also wish you could lock tags. All that said, we've been using the app for over a year now with no problems.

I use this app to send password protected links to customers so they can order custom items or products that we don't want anyone browsing the website to see. It's simple, intuitive and it works smoothly and accurately, with fast customer service. The only thing that would be a nice extra feature would be the ability to search for locks that have been created rather than having to scroll through alphabetically to find the one you want.

I needed this app to do some things to make my site a bit more 'customized'. Ken Parelius worked with my tirelessly to deliver what I needed - and this was ALL within my free trial period. I felt pretty confident that this was the app I needed for my store; but after Ken went above and beyond for me when I wasn't even a paying customer - I was sold!

An excellent app, backed up by top notch customer service. The locks are easy to set up and if you've got an issue it gets resolved by a human being extremely quickly (even, in our experience, if that issue isn't really Locksmiths remit - eg CSS edits). Unbeatable value and a pleasure to deal with the team.

At first, I thought this was a great app, but I had trouble with configuring effective locks, after significant trial and error, not only by myself but my colleagues. The only way to seek help from Locksmith was to email the developer. I did that twice and never received a reply. I'm on a 15-day free trial, and unless I get some support that is effective and timely, I will seek a different app. EasyLockdown seems to get strong reviews.

We were able to use this app really well to personalize the products for our clients! The locksmith team also provides responsive and supportive customer service. It's definitely an essential app to our store.

Locksmith is a great app and functions well. If I need help it is always available and prompt. I recommend Locksmith.