Apps

Reviews for Locksmith

RCm8 Ltd

2020-07-27

United Kingdom

This app has really helped us segregate parts of our Shopify store for certain customers by adding access control. The app has been working flawlessly so far, and we thoroughly recommend it. I also want to mention that, just a few days ago, I contacted Locksmith about an issue I thought I had with their app that caused customers to have to log in twice. Much to my embarrassment, this issue had nothing to do with Locksmith. Following this, a nice chap called Jed, regardless of the fault being with another app, went above and beyond to investigate, and provided me with detailed information as to which one of our apps was causing this issue and why. Many app developers would simply say 'it's not our app that's causing it' but Locksmith are not just any app; they're there to help their customers, and they deserve recognition for that. Great work, guys!

Luxe Goddess Hair

2020-07-18

United States

This app has done everything that I have expected it to -and I love that it's not expensive. This app is a must when maintaining member-access that is time-limited. One thing that I would change... I wish that when it is time to select which product or page that I want to lock, that it auto-generated. My having to type it out, scares me because if I mistype, the lock won't work. To prevent this I copy and paste the product/page title from a different tab, but avoiding this would be great. Still though - 5 STARS. ITS A MUST APP THAT WORKS FOR WHAT WAS INTENDED. Thanks for a great app!

Little Bit's Bow Boutique

2020-07-18

United States

I think the app works fantastically! one thing I do wish was different was a "save" or "okay" button on the pop up window where you enter the password/criteria for a lock. I never feel like it's saving or not canceling my changes when I have to click out of the window and don't have a confirmation button.

Brothers Beauty Supply

2020-07-16

Canada

This application has been so helpful for our business. And the help provided by Ken at Locksmith has been amazing. Without the help, our website would not have been successful. Can't say enough great things! Thanks Locksmith!

gemmakoomen

2020-07-13

United Kingdom

We used this app to create a password protected wholesale site within the retail site. The support is excellent, highly recommend.

Scott Home Delivery

2020-07-09

Mauritius

Excellent app and we appreciate the company's approach to supporting their customers. Would definitely recommend!

Tropiflora

2020-07-09

United States

Works perfectly -- exactly what we need for our special member only sales hidden pages! Lots of customization options to allow viewing, even IP address viewing which is very handy. UPDATE: This app is absolutely essential for our flash sales every week and we are currently working on using it for our wholesale purposes. Thank you very much for this app!

Moonshake Studio

2020-07-08

United States

The app works flawlessly. We have an online shop that requires certain sections to be password protected, and Locksmith does it all perfectly. Also, support has been really excellent and fast.

Dominion Graphic Arts

2020-07-08

United States

I am using this app to hide products that I can't sell outside the U.S., since my international customers were getting frustrated to see something they wanted, only to find that they couldn't actually buy it. This app makes it easy to do, and furthermore, I love how it allows me to hide an entire collection without needing to manually hide each product within that collection. All in all, I've had very few problems with this app, and whatever problems I did encounter were dealt with swiftly and efficiently.

Jan Supply Detroit

2020-07-07

United States

Completely delivers on what it promises and they have EXCELLENT customer service. What else is there to say?

Simrun Chopra

2020-07-07

India

I used this app to create private viewing sections for my customers. I have created different access for different customers. It is great to create additional value. It also connects with mailchimp and klaviyoo but not ominsend. I wish it did. I would like to to allow access to say "people who purchased X" that would really help.

EndlessPens

2020-07-07

United States

This app has been an elegant solution for our needs! It has allowed us to seamlessly hide products and collections, no mess, no fuss. Thank you for this app, it's amazing.

nuJava Coffee Company

2020-07-07

United States

This app helped set up wholesale on our retail store site. There are areas in Shopify that it cannot block, but we could devise satisfactory work arounds. This saved us the expense of upgrading to the premium version of Shopify. Nice work!

African Bronze Honey Company Ltd.

2020-07-02

Canada

We have been extremely happy with the Locksmith app. We've used it to show/hide collections based on customer type and location. We've used it for 7 years without a hitch and the customer service is the best. It's very easy to use and very flexible. Their customer service is friendly, understanding, even intuitive.

THE LASH SHOP

2020-06-18

Canada

WONDERFUL app and superb customer service! This app is super easy to use and I love how I'm able to lock pages using different variables. Customer service responds quickly and they're friendly. I honestly really appreciate their pricing structure as well, as they have a "pay what feels good" policy - really love the flexibility here especially since I use them for two of my websites! I highly recommend this app! Note: I read through some of the negative reviews and they're pretty ridiculous. I think those users are probably a bit technologically challenged, because this app is VERY easy to use and super straight forward.

ToyMakerCellars

2020-06-17

United States

This app has helped our Shopify site with some features we needed. I highly recommend this app to people that need the features this app offers. Also the customer service is great, they were very helpful when I reached out to them and helped answer my questions.

Stationery R Us

2020-06-11

Australia

Fantastic app but the support is absolutely poor. If you're savvy with Shopify and can manage to work the app out on your own, it will definitely do the trick. As soon as you have an issue, though, you're stuffed.

Raw Deco Lab

2020-06-10

Netherlands

Great customer support and very helpful! This is a must-have app if you need to lock certain countries! Recommended.

BALI Lash

2020-06-08

United States

Updated review. They instructed me to help remove it (waited about about 10 hours) I can see how this app would be used if you have a larger ecommerce store, but for me simply too much of a hassle. Same issue with deleting the app, made my website completely stop working, there should be directions (and if there are it's not obvious) that code needs to be removed before deleting the app.

Zipply

2020-06-04

Canada

I don't know why I can't download this app?? I downloaded it once, and then had to remove... tried adding again and it's 505 error. Can someone help me out?

Shop IMPD

2020-05-18

United States

I have used this app on multiple stores we run for corporate stores and it works great to build out views available to certain roles. Highly recommend and great support!

U.S. Orthotics

2020-05-08

United States

Great app. Used it to hide pricing on items until we approve customers that have been verified. Responsive support that walked me through a few settings I overlooked.

Shopmy.studio

2020-04-28

United States

We used this app to control which products customers could see based on certain attributes they had in common. The app was very easy to use and did exactly what we wanted. I had a few questions at start-up and Ken was quick to respond and extremely helpful.

Natural Food Pantry Online Store

2020-04-21

Canada

The locks worked well and it was super easy to use/set up but this app slowed down our site immensely. We ended up removing it because many of our pages and collections kept crashing. After we removed the app, our pages started to work again.

Promovet.vet

2020-03-26

United States

Works as advertised - very multifaceted app. Support is A++, Jed and team is fantastic, prompt, professional and friendly.