Reviews for Joy: Rewards & Loyalty Program

Great support by Tiana. Received all the information I needed quickly in order to install and setup the app.

Affordable, great features and good customer service from Kevin!

Many thanks Charles for your help! Very quick and kind

Audrey was a big help in getting through some obstacles. Can't wait to see our shop grow thanks to Joy!

非常棒的功能,虽然有一些想要的功能无法实现,但是客服hana已经在尽力的帮我解决问题.非常感谢她.

Great customer service! The team at Joy was very patient and helpful.

The software is great, and it's great to have a professional support team, like Cheryl, who answered our questions promptly and patiently!

Helpful and easy to use! Every other app is overpriced! They were very helpful and responsive. Thank you Jasmine! Edit: Unfortunately, they no longer have a good free version of this app and are similar or more expensive than the other apps available.

We recently integrated the Joy Loyalty app into our Shopify store and couldn't be happier with the results. The app is incredibly user-friendly and packed with features that allow us to build a strong, rewarding relationship with our customers. From setting up point-based rewards to creating custom loyalty programs, Joy Loyalty has been a game-changer for our business. Our customers love earning and redeeming points, which has significantly increased their engagement and repeat purchases. What truly sets this app apart is the exceptional support. Anytime we've had questions or needed assistance, William and Lydia were awesome in assisting us. They were responsive, knowledgeable, and genuinely helpful, going above and beyond to ensure that everything runs smoothly and that we're getting the most out of the app. If you're looking for a reliable and feature-rich loyalty program for your Shopify store, I highly recommend Joy Loyalty. It not only enhances customer retention but also offers top-notch support whenever you need it.

Lots of great features, easy to use and loads fast - had a few issues during set up but Hana was very helpful and quick to respond! The live chat support is useful to have when there are any problems or if you have questions.

Thanks to Audrey and William for the support.

I was so happy by contacting Tiana as she answered all my Questions

Audrey and Anivia where patient and kind with me and answered all of my questions. They even helped me by making the adjusts to my website themselves. I was better able to understand the functionality of the app and how to better use it to meet my purposes. Thank you both! I appreciate your help.

je recommande fortement

amazing help from the team. Great app

huge thanks to Hana.

Today, Lydia and Toby helped me to solve a problem. Thanks for their quick action and response. and Lydia is a very nice person.

Lydia was wonderful and she helped me so quickly! I really appreciate all the help.

Really easy and comfortable to use! Thanks Lydia for giving a best customer support!!

very good experience. Especially there customer support person Judy helped a lot !

This app has a lot of features, so it takes some time to go through everything. It's pretty easy to use though. I couldn't figure out why my Klaviyo API key wasn't working, but Judy and the team were patient and helpfully shared a guide that shows how to create a private API key. (I was using my public key and didn't notice the link to the guide before because I was rushing, doh!) Anyway, I'm using the free version for now. Some features are limited, but the subscription rates are pretty reasonable. I'll stick with the free until I grow my business more.

Mia was extremely patient and walked us through the process of customizing the app to match our Brand and store theme.

Big thanks to Lydia and Anivia for their amazing support. The Joy app is easy to use and great for rewards management. Highly recommend!

They are very Helpful... got help from Hana... the functionality isn't 100% but good enough for what we need. Cheaper than other loyalty apps