Reviews for Joy: Rewards & Loyalty Program

Good and quick support. Managed by hana. All perfect :) Also a good app, with many functions for the Customers.

I've been testing so many Loyalty & Rewards apps I was about to give up until I came across Joy. The installation and set up were fairly easy but I had trouble with the integration with another app and I could not figure out how to get the floating button to appear and work properly. Thankfully, at 11 pm on a Sunday evening, Hana came to my rescue! She was so amazing and patient with me. She worked diligently, sending me screenshots and instructions on what I needed to do on my end so she could work her magic on her end. I can't thank her enough. In a minimal amount of time, she got everything fixed and working properly. If for no other reason than the customer service I received from Hana, I'll be using this app for quite a while! Thank you Hana, you truly are a lifesaver! xoxo

Support was amazing, Emily answered all my questions and helped get us started on the right track! Looking forward to new features!

app muito bom msm adorei vou usar sempre melhor atendimento da minha vida foi com a Jasmine ela tem um ótimo atendimento pode confiar

I was having an issue with the Joy App not showing up on my website. Jasmine was so nice and helpful. She immediately knew what the problem was and quickly resolved my issue. She even went above and beyond by offering me a free upgrade, so that I can try it out. Thank you so much Joy and Jasmine for all your help.

Have been using it for 5 minutes, had a issue but Hana managed to help me with it quick! Thank you Hana and the team. You guys rock!

i loved the customer service by Hana

I've just downloaded the app, and I'm hoping it will meet my expectations. The setup process was quick, and the support provided by Abby was truly great. Thank you, Abby! :)

Ho parlato con Lydia che mi ha aiutata a risolvere alcuni dubbi che avevo. È stata gentile e disponibile!

Dear Hana, I wanted to take a moment to express my sincere gratitude for the outstanding support you provided. When I encountered an issue, you were not only quick to respond but also demonstrated professionalism and patience in helping me find a solution. Your expertise and warm approach to customer service made a significant difference, and I genuinely appreciate the smooth experience you ensured. It's rare to come across someone as dedicated and attentive as you in the service industry. Thank you once again for your exceptional assistance and for making my experience a positive one. Warm regards, Arthue

A great app with really friendly, helpful customer service, her name Jasmine who get back to me straight away. support was extremely helpful and fast! Got it all resolved within 5 minutes. Unbelievable! Highly recommend this one for sure!

Emily rocks she helped me so well, she definitely knows what she is doing! Best app & best service!!!

I had a problem and Hana was very quick to help me. it took only 3 minutes to solve. fast and professional.

Setting up the app is super easy and once you start the Premium plan it allows you to customize EVERYTHING! I had an issue with the widget not showing up on the website, so I contacted support through their chat. Esther was extremely helpful and figured out the problem in seconds! I will follow-up on the function of the rewards program as we are launching it soon!

I needed some assistance with the app that I just installed and I received excellent customer service. Prakash was quick and very informative with helping me navigate the new app. I'm so excited to use it!

The Joy app has been great for implementing my customer rewards program. I was looking for something that was simple and quick to set up with minimal upkeep to run it. Since I sell products through my website as well as my storefront, I needed something that would work with my POS system. I tried a few other apps and Joy has been the one that has best fit my needs. The customer support is great as well. They are prompt and very helpful. I recently had a question and Hana was very knowledgeable and was able to help me troubleshoot quickly. I highly recommend the Joy app.

Hana provided incredible service in assisting with activating the app in our theme. We are excited for the features that this will bring to our business. Definitely worth a try if you are looking for a loyalty program.

Such an amazing experience from set up till the end. Hana from the customer service helped me when needed and response was very prompt. You never need to worry about being stuck the support is very good.

Abby was fantastic and resolved my query really quick. Came across polite and knowledgeable. First-class customer support :-)

Installed this app yesterday and still figuring out. But spoke to one of the staff, Esther, when I needed some help and she was great and helpful!

I was extremely pleased with the service Esther gave. She was quick, competent and very kind. Took us about an hour to figure out several issues with the loyalty program and integrating it with Judge.me reviews and the whole time Esther was very patient with me and gave me an answer to everything! I would 100% recommend this app.

A customer servis personal called Esther helped me very much. Thank you Esther:) As regard to the App, I will see how it is going to function.

Prakash was very helpful with my issue with Joy not showing up on my new Shopify Theme. The matter was resolved in minutes (less time than it's taking me to type this review!) Thank you very much for you quick service and speedy response time!

very nice app, thank you and thank Jasmine 's help. It is a wonderful experience. I recommend this app to all of you.

Good！！Hana is very good.Hana helped me a lot and answered my questions patiently.And will reply me soon.