Reviews for Joy: Rewards & Loyalty Program

Works well. Customers have used the program a few times... it's up to you on how well or robust you make the program work for you...

Esther is super friendly and helpful! She answered all of my question and made the process super simple.

Had issues with the app regarding branding colors and text changes. Esther from the support team was quick to respond and gave a solution in no time. Would recommend this app to any Shopify store owner that is looking for a reward program for their customers!

THIS APP IS SO GOOD TO KNOW. support of joy app is so good miss hana is help me to do full setup of joy app. THEY GIVE ME CUSTOM SUPPORT thank you from himanshu.

This is the best app for rewards program. I really like it. The Emily assistant is great. She's very polite and understand my problems. Thank for your helping me.

Just integrated JOY after a long search to find a loyalty reward app that did everything I wanted. Had a few little branding niggles, but jumped on the chat and the awesome Emily sorted me out right away. Super patient and helpful with all my requests. Lets hope the app is as good as their customer service! Time will tell.

I had a little trouble integrating the widget with my theme, but Jasmine was kind enough to help me out. Brilliant app!

Great app, thanks to Hana for her prompt and efficient assistance

Fast integration. Customer Support "HANA" was very quick to respond and immediately resolved my concerns :)

Excellent support by Hana ... We recently migrated to this Joy app and they have helped us in setting and migrating the points .. Great team and also very reasonable cost

Just moved from Smile, this app is perfect, the support has been 5*

Easy to use. Easy to set up and Competitive Pricing. POS App is fast

Recently installed and had a few questions and needed my widget size adjusted, Esther and Anivia on the instant chat were such a big help and responded promptly. I love the setup and the cost compared to other loyalty apps.

I recently started using the Joy app to use it as a customer loyalty program. The free version already offers many options. It's all pretty easy to set up in the dashboard. Customer service is readily available and helpful. Especially Lydia has helped me with initial small problems.

I am thrilled to share my positive experience with the JOY app. From the very beginning, the customer service provided was excellent. Liz guided me through the setup process, helped me import customer points and birthdays, and was always there to resolve any issues promptly and efficiently. What impresses me the most about JOY is its incredible value for money. Not only does it come at an affordable price point, but it also offers a comprehensive range of features that meet all my needs. Whether it's managing customer loyalty programs or tracking rewards, JOY has got it all covered. Overall, I couldn't be happier with my decision to use the JOY app. The exceptional customer service and the app's robust functionality will definitely make it an invaluable tool for my business. I highly recommend JOY to anyone looking for a user-friendly and feature-rich points and rewards app. It's an investment that truly pays off!

Fantastic customer service. I would give 5 stars, but there are a few little functional things I would love to have that are not quite there yet.

Abby is super!

Great app! Much cheaper than another I used briefly! PLUS customer support is the best! Lydia and William were so quick to help move the button so it didnt interfere with other elements in my website, and also showed me how to change the text. Happy customer here!

Hana is an amazing advisor, she helped me out and walked me through the process like it was nothing. I appreciate her courtesy and patience

excelent customer support couldnt be more happy.

So far the support has been very fast and helpful. Hana was able to answer my question right away and point me in the right direction to get my program up and running. This is important to me when using a new app and trying to get set up. The app is user friendly and simple to use.

This has to be the best service on any app I have used. Hana sorted out my problem, it took about 10 seconds to get a reply and just a few minutes to complete the problem. The app is really easy to use and the price of the app is a lot lower than others out there. Defo reccomend. :)

jasmine was very great and supportive, was very patient with me, great experience

Liz was very helpful, knowledgeable and patient. I have zero knowledge about app setup but she was very patient to walk me through and completed the setup. She has saved me a lot of time. I believe Loyalty & Rewards Program is happy to have her as a teammate. Thanks Liz so much!

Love the app! Hana provided me with top notch customer service, couldn't ask for any better. A brand you can trust. Definitely a long term client here!