Reviews for Joy: Rewards & Loyalty Program

I just installed the program and am working on getting everything set up. So far it has been fun and straight forward to set up. I did have a couple questions and Pamela was great to work with!

Great experience, they solved my problem super fast. Tracy and Esther both knew how to handle my technical issue in the best way.

Very fast and helpful, even removed transaction limit for free very understanding as well!

Apps easy to use and does everything we needed, the support from Audrey and all other staff has been very helpful and timely!

Very helpful and responsive for every question or problem that I had! Thanks Esther for the support and help!

I had a fantastic experience with the customer support team, particularly with Esther. She was helpful in addressing my inquiries. Thank you, Esther, for your exceptional support!

Hana and Anvia are really great! They were able to do my requests fast! Thank you so much. Really recommend it!

程式設計非常明確，功能介面也很好用，客服非常親切，能夠順利解決我們的問題！

Hana was efficient and knowledgeable

thank you emily

Great value for money !

This app is best for my store to bring customer easily with small easy steps. And Liz is the best in customer care helps me where my app can do best perform. Liz ⭐⭐⭐⭐⭐ Awesome Service.

I have been using the free version for a couple years, it's perfect for my needs and the best thing is that support are super helpful. I set it up a while back and it just runs without me needing to do anything, however i recently upgrade my theme and lost the reward widget on my store. I logged into chat and between Pamela, Esther and Gideon we had everything sorted ASAP. Highly recommend!

Ask a question for the customer service and got an answer in 5 min! Thank you Pamela. You have a great customer service

L'application est vraiment complète et même la version gratuite permet de faire beaucoup de choses. Je remercie particulièrement Esther et Gideon de l'équipe technique qui ont su m'assister et intégrer entièrement l'application pour qu'elle soit complètement personnalisée pour ma boutique en ligne. Merci !!

Fab customer service! Quick to reply and very friendly. Would recommend!

Fantastic customer support! Highly recommend. Hana was very helpful and assisted with my questions.

I am delighted to express my absolute satisfaction with the Joy: Loyalty & Rewards Program, an outstanding platform that truly elevates the customer experience. From seamless navigation to a plethora of rewarding features, Joy has exceeded my expectations. I would like to extend a special note of appreciation to Hana, whose assistance has been invaluable. Hana's expertise, patience, and dedication in guiding me through the program showcased the epitome of customer service. It's rare to find such a combination of professionalism and genuine care. The Joy: Loyalty & Rewards Program, coupled with Hana's exemplary assistance, has not only added joy to my overall shopping experience but has also fostered a sense of loyalty to the brand. Kudos to the entire team for creating a program that truly lives up to its name. Thank you, Hana, for your commitment to excellence. I wholeheartedly recommend Joy to anyone seeking a top-tier loyalty and rewards program. Sincerely, Ingar Agent

Service au top, très à l'écoute Merci à Esther et Toby !

Avada has the best products for Ecommerce. I have found almost everything I need to not only give my customers a smooth shopping experience, but allow me to have a smooth back-end experience. The Joy Rewards Program has a lot of features and allows for integration with other products, even if you're not an "all in for Avada" customer like me. The only thing I would recommend different, is possibly a mid-range plan between free and pro for new stores, such as myself. And they have the BEST CUSTOMER SERVICE! I was having issues with integration. Let the CSR know and he fixed it immediately!

Excellente service wanneer je vragen hebt!!

Absolutely phenomenal app! Setting it up was a breeze, and it boasts all the essential features you'd anticipate from a top-tier rewards and loyalty app. Special thanks to Hana for her invaluable assistance throughout the process. Couldn't be happier with the seamless experience and outstanding customer support!

Hana was quick with response and answered my question in such a pleasant, sweet way.

Fast and easy solve to all issues regarding the app via my complicated theme. Big thank you to Tiana who kept giving me insight on the issues at hand and Maison who helped code and fix the problem.- Handy and Home

I've just downloaded it but I appreciate the help I've gotten from Pamela, and I appreciate the price not being an arm and a leg with tons of great options for our customers!