Reviews for Joy: Rewards & Loyalty Program

HIGHLY recommend! I'm on the paid plan because I wanted to do VIP tiers, and boy! They do not disappoint at Avada, and I could go on about how helpful the team is every. single. time! They're all so sweet! I've been helped by Jasmine and Alicia more than once, and they're the kindest and most patient people I could have had answering my silly little questions and solving my silly little problems! HIGHLY. RECOMMEND. Hi Le Cottage Bohème, Thank you for such an enthusiastic review! We're absolutely thrilled that you're loving the VIP tiers on your paid plan. I'll make sure both Jasmine and Alicia know how much you appreciate their kindness and patience with all your questions. There are never "silly" questions when it comes to getting your loyalty program just right! We're honored to be supporting your bohemian-inspired business from these early days. Warm regards, The Joy Loyalty Team

Joy Rewards have been an ultimate life changer. I really love the features available, and it doesn't cost much. Also, Hana, as the customer service representative, has been very helpful in setting up and answering my queries. Hi La Casa by Importante, Thank you for such a wonderful review! We're thrilled to hear Joy Rewards has been a "life changer" for your business. I'll make sure Hana knows how much you appreciated her help with your setup and questions. We're committed to providing great features at an affordable price, and we're excited to support your loyalty program's growth in Australia! Warm regards, The Joy Loyalty Team

This app is amazing and the representative that helped me set up my account was very helpful, very knowledgeable and very patient. I truly appreciate the time Sonny spent helping me understand and navigate the app. Sonny is amazing! Hi LiLiLux-ByMalia, Thank you for such a wonderful review! I'll make sure Sonny knows how much you appreciated his patience and knowledge while helping you understand and navigate Joy. It's always our goal to provide this level of personalized support, especially when you're just getting started. We're excited to see how your loyalty program grows with your business! Warm regards, The Joy Loyalty Team

This app is great for anyone looking to level up the loyalty program of their store, with amazing features such as vip tiers and customer referrals. There are multiple options to customize to fit the theme of your store. I especially find the membership card feature attractive for customers. "Hana" from support has assisted me nicely in setting up all the loyalty programs for me. Can't recommend enough! Hi lelemomo, Thank you for such a wonderful review! We're thrilled you're enjoying Joy's VIP tiers, customer referrals, and customization options for your store. I'll make sure Hana knows how much you appreciated her assistance with setting up your loyalty programs. The membership card feature is indeed a customer favorite! We're excited to continue supporting your business in India as you grow your loyalty program. Warm regards, The Joy Loyalty Team

I had the pleasure of working with Audrey from the Joy Loyalty Program support team today, and I couldn't be more impressed! She was incredibly helpful and prompt, even going the extra mile to log into our system to ensure all settings were configured correctly. Audrey's politeness and efficiency made the entire process smooth and stress-free. Thank you for such outstanding support! Hi Salty Days, Thank you for your wonderful feedback! I'll make sure Audrey knows how much you appreciated her going the extra mile to check your system settings. We're committed to making your loyalty program setup smooth and stress-free, and it's great to hear we hit the mark! We're excited to support your business in Australia as you continue your loyalty journey with Joy. Warm regards, The Joy Loyalty Team

The app is very easy to use and intuitive. The support and help with installation from Hana was amazing, she proceeded with the onboarding and setting up all the setting for me without having to do anything. Looking forward to see the full potential of the app.

I absolutely love this app! It’s user-friendly, packed with useful features, and works seamlessly. What impressed me the most is the exceptional customer support. The team is always ready to assist, and I want to give a special shoutout to Hana, who went above and beyond to help me with my queries. Her expertise and patience made the whole experience even better. Highly recommend this app to anyone looking for a reliable and well-supported solution!" Let me know if you'd like any edits!

I am actually very surprised with the swift attention and care to my issues and requests I had regarding custom coding preferences to match the aesthetic of my website. Sonny was very attentive and helpful in helping me on customizing my referral page. I am very impressed with the customer service.

Functions as advertised, easy to use UX, VERY quick and helpful customer support chat that goes straight to a real support team member. Hi icecreamsource, Thank you for your fantastic review! We're thrilled to hear Joy is delivering exactly what you need with its easy-to-use interface. It's great to know our direct-to-human support chat has been quick and helpful for you. We appreciate your continued trust in our app for nearly a year and look forward to supporting your loyalty program's ongoing success! Warm regards, The Joy Loyalty Team