Reviews for Joy: Rewards & Loyalty Program

I chose this app because of the service recommendations. But they will only give you a demo on the product if you are going to sign up for advanced. I don't know what I wanted until I saw a demo. Back and forth, they didn't want to help so I uninstalled. I just asked for a demo. Hi diycustoms.store team, Thank you for trying Joy Loyalty Rewards and for sharing your feedback. We’re truly sorry for any frustration caused during your experience. Our demo calls are usually offered to users requiring advanced customization, but we acknowledge that our approach was too rigid in this case, and we regret that we didn’t accommodate your request better. That was never our intention, and we sincerely apologize for any inconvenience. We’d love to make it right and properly assist you. If you’re willing to reinstall the app, our team will arrange a demo call for you right away to walk you through the features and setup. We truly appreciate your consideration and hope to have another chance to support your business. Best regards, Joy Support Team

I recently reached out to the support team for assistance, and Sonny was incredibly helpful! He provided clear and prompt guidance, ensuring my issue was resolved efficiently. The app itself is user-friendly and packed with useful features. Thanks to Sonny and the team for their excellent service and dedication. Highly recommend this app and their support team! Hi Tlyard, Thank you for such a wonderful review! I'll make sure Sonny knows how much you appreciated his clear and prompt assistance. We're thrilled you're finding the app user-friendly and packed with useful features, even just 21 days in. We're committed to providing this level of support as you continue growing your loyalty program in the UK! Warm regards, The Joy Loyalty Team

Whoever they got to help us get everything set up and working are just amazing people. They not only answered every question but literally kept asking me if they could set all of the different benefits of their App up in my store! I am now just so excited to start using it. This company will get you completely set up and quickly running! Hi Skullz & Hides EDC Leatherworks Co., Thank you for such a fantastic review! We're thrilled our team went above and beyond to help you get everything set up so smoothly. Your excitement about using Joy Loyalty makes our day! We're always here to support you as you grow your loyalty program, and we can't wait to see how it helps your leatherworks business thrive. Thanks for choosing us! Warm regards, The Joy Loyalty Team

Have been using Joy for a while now and super happy. In particular their help chat is fantastic - prompt and easy to understand - thanks Alyssa. Look forward to continuing to work with your system. Hi Zonte's Footstep, Thank you for your lovely feedback! I'm delighted to hear you're super happy with Joy, and I'll make sure Alyssa knows her prompt, clear support made such a positive impression. We're looking forward to continuing to support your loyalty journey in Australia as you grow with our system! Warm regards, The Joy Loyalty Team

The Joy Loyalty App is a game-changer for our store! It's super easy to set up and helps us reward our customers effortlessly. The features are well-designed, and it integrates smoothly with Shopify. A special shoutout to Hana from the support team—she was incredibly helpful, quick to respond, and went above and beyond to assist us. If you're looking for a reliable and user-friendly loyalty program, this is the perfect app. Highly recommend! Hi Alpino, Thank you for your amazing review! We're thrilled the Joy Loyalty App has been a game-changer for your store. I'll personally share your kind words with Hana - she'll be delighted to know her support made such a difference for you. We're committed to making customer loyalty effortless, and it's wonderful to hear the app is working so well for your business in India. Thank you for being with us for over a year! Warm regards, The Joy Loyalty Team

This application is perfect for my small business with the free plan available, Hana has been a lot of help with my questions and concerns as well as giving me the ability to use this application for unlimited transactions. This is the first rewards app I have used but they have been wonderful and I haven't had a bad experience. Thank you! Hi Max Muscle Bakersfield, Thank you for your wonderful review! We're so glad our free plan works perfectly for your small business needs. I'll let Hana know she made such a positive impact helping with your questions and setting up unlimited transactions. It means a lot that you chose Joy for your first rewards program, and we're committed to keeping your experience excellent as you continue to grow! Warm regards, The Joy Loyalty Team

Joy has been a fantastic app for setting up my loyalty program on Shopify. It's easy to use, customizable, and fits perfectly with my store's needs. The features are straightforward but effective. A big thank you to Hana, who made the whole setup process smooth and stress-free. She was incredibly helpful, answered all my questions. If you're looking for a reliable loyalty program with great support, Joy is definitely worth trying!

They respond quickly and provide clear answers to questions about points and rewards. Overall, it’s easy to get the help you need, and the team is friendly and efficient. Hi DIPANNIKI, Thank you for your kind review! We're delighted to hear you're getting quick, clear answers about points and rewards from our team. Making loyalty programs simple to manage is our priority, and we're glad our friendly support is helping you get the most from Joy. We look forward to continuing to support your business in India! Warm regards, The Joy Loyalty Team

Joy is truly an excellent loyalty program setup kit! The customer support team is very patient and dedicated to help you resolve any issues related to functionality and style customization. Highly recommended! Hi Unihertz, Thank you for your wonderful review! We're delighted that you've found Joy to be an excellent loyalty solution for your business. It means a lot to hear that our support team's patience and dedication with functionality and style customization has made a difference for you. We're committed to continuing this level of service as you grow your loyalty program in Hong Kong. Thanks for being with us for over a year! Warm regards, The Joy Loyalty Team

This app is really good. Saved us lot of money with plenty of features. After customer service is top notch especially thanks to Hana for prompt help Hi OKANA, Thank you for your wonderful review! We're thrilled to hear Joy is providing great value with its many features. I'll make sure Hana knows how much you appreciated her prompt help. We're committed to continuing this level of support as you grow your loyalty program in New Zealand! Warm regards, The Joy Loyalty Team