Reviews for Helium Customer Fields

Outstanding and useful. This app allowed us to collect additional information needed for our classic car automotive mail order business. Without this form, we don't know what kind of vehicles our customers have or other pertinent information like automatic or manual transmission, power or manual steering, power or manual brakes, how they use their vehicle, etc. There was an issue with the form (at first) because I didn't complete all necessary questions correctly. I contacted customer service and they responded the same day. The issue was totally resolved within 24 hours. They even made the form look more attractive with the CSS formatting. I can't say enough about their customer service and support. PLUS, the app actually works so we can more effectively service our customers with the right products they need for their classic cars. Two thumbs way up! P.S. Here is the form! https://www.amclives.com/account/register

Customer Fields allows us to capture the customer info we need for our business on account creation. Awesome solution, excellent support, and easy integration in our store.

Used this app to build a custom registration form. It was easy to build and install. Help was avail when I needed it.

App is great! We needed a custom field for a form and this app did exactly that! The support was great too

Petit Vour

2019-01-21

United States

We absolutely love this app! Support has been great as well. We were looking for a way to create beauty profiles for our customers, and we've been very happy with what we've been able to accomplish with Customer Fields. All-in-all, great app and great support.

I have used Customer Fields for two sites thus far and i absolutely love the app. Customer service replies really promptly and can fix the issues very quickly. I recommend!

Very impressed with Helium's Customer Service. They responded quickly and walked me through what I needed to do. The app is very easy to use. I'm very happy I found this company and this app.

I had the need for a set of unique fields for our customers in order to provide dynamic content when they are logged in. Customer Fields made it easy for me to collect the required data as well as it gave me a set of hooks to be able to manipulate my web pages using the collected data. I had one issue where I needed some assistance from the developer. Chelsea was a pleasure to work with and helped me address my needs with both professionalism and patience. I recommend both the product and the company.

Great customer service and very easy to use! The team is extremely responsive and helpful :) Highly recommend these guys!

Thanks to Nick & the team at Helium! They're excellent with support and this is a fantastic app to help with customer maintenance.

they are the freaking bomb . com lol and their text customer service is beyond fast they help me right on the spot...

The app works perfectly. Even helped me set up and customized upload fields to match my store. Excellent Service!

We've been using this app for 6months & we're very satisfied with their support especially for our highly customized form!

Great support from their team for a custom install on a theme. The app does exactly what it is described to do.

Program works really well. Super easy to use and works as advertised. Keep up the great work! Definitely recommend to all Ecomm shops.

This company goes above and beyond with their customer service! Highly Recommended! A+++++++++++++++

Absolutely fantastic service. Chelsea figured everything out for us! Wouldn't hesitate to suggest them to another store looking for help with gated content etc.

I downloaded Customer Fields because I wanted my customers to be able to have a more personalized account experience. The best part about this product is the excellent and responsive customer service!

Awesome app and support, the team is really nice and fast at problem solving.

The staff was helpful to try to resolve issues, if not a little slow to respond. Overall for simply the addition s of custom fields, and without social media log in capability I just cant justify an extra $20 a month when I cant see much benefit and am paying for a essentially a month of trying to get it configured right.

This app and the support is just.. amazing. I got quoted a crazy amount of $ (upper $4k) to have the same functionality added to my store. Then I found Customr. I was initially extremely lost, and not sure if it does what I need. So I started a chat with Chelsea, and she got me up and running in no time! She even did the whole setup I needed! If you need ANY custom fields added to your store - I strongly suggest getting this app. You will not regret it!

Yes, yes yes! Get this one! I tried a slew of other apps before this. They did the installation - even fixing some code another app had left behind. My business makes semi-custom clothing for women ministers. I need to have measurements before we can make anything - this app gave me a very easy and professional login with all the info I need to collect, including ways for me to put in notes to explain things. I wish every app I needed was made by Helium!

Love this app!!!! The staff is sooooo amazing also!!!

I have had the most outstanding experience with this app and the support team. Kyle, in particular, was extremely responsive and knowledgeable. I upgraded from the Pro to the Advanced account, and it was worth every penny. With only a basic working understanding of coding, I found the team very helpful as they guided my build of a custom interface and database on the foundation of the app. Based on thorough research of the marketplace, this app is one of a kind for the job of storing customer data, and their service is best-in-class. Would recommend x10! THANK YOU KYLE

This app is really awesome!!! Very friendly customer service. Perfect! Exactly what I was looking for.