Reviews for Helium Customer Fields

We are using this app since we launched. They have the most responsive and helpful customer service. 10/10 recommend

Rongeorgejewelers

2019-09-30

United States

Great app that allows you to do a lot. Outstanding customer support with very prompt response time. I highly recommend this app.

Highly recommend! We use this app to customize our registration form and securely store information for our wholesale buyers. It is extremely user friendly and the customer service is exceptional! Kyle went out of the way to research solutions for issues we never even told him about. Use it everyday and will continue to do so!

This app really helps us with verifying age. It makes it simple, saves us time, and helps us avoid legal issues. Plus customer service is awesome. They take the time to understand any issues we have. Thanks So Much From Cloud City Vapes

These guys are absolutely amazing. Highly recommended! We installed the app to customise our registration form and it is everything we needed and more! Great configuration and user-friendly admin area coming at a very reasonable price. The support Kyle provided was beyond our expectations too. He worked on integrating the registration form and making it consistent with our theme at no extra cost. He was very professional with friendly and supportive attitude from the beginning.

Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed

We updated our site and ran into some bugs. Most app developers take a couple of days to respond, but these guys were returning my emails within just minutes and we had our bug worked out within the hour! Service goes a long we and we appreciate every bit of it!

These guys are awesome. Needed a custom project that would allow retailers to register separately from general customers, with custom fields including FEINs and reseller certificates. Kyle turned the project around within 24 hours and 0 problems... twice! (we reinstalled a new theme after his first installation!). Top quality, highly recommended. Software runs smoothly too. 5/5

I am currently using the app. Really intuitive configuration and amazing support. They helped me also with some not-basic coding explaining step by step the process needed! :)

Excellent customer service. These guys are always willing to help, no matter how small or complex the question. Highly recommend this app!

Kyle was incredibly supportive and quick to help us out with any and all questions we had. Cannot recommend it high enough because of the customer support. Thanks!

Very helpful support, they install code for you. The support are more skilled than a basic support staff you might find at a large scale operation. They are solution based and don't have generic structured responses/thinking

The application is intuitive, well designed and support is great and relevant. These people and the whole Shopify community can make a real difference especially for young start-up businesses that require special care.

Every single concern or fix is handled at lightning speed and to perfection. Kyle is SO attentive and quick with his responses and the work. Thank you! This form has already saved our company so much time on data entry!

Great app for our wholesale store, with lots of support for custom changes to suit our needs. It also integrates with theme style perfectly. Recommend it.

Easy to use, great customer service, Kyle noticed the weird thing about my template and helped me fix it, very cool. Will recommend if you need custom fields in Shopify!

Very useful App! Great developer service! Just a small amount money saved a lot of work for us! Highly recommend! Well always use! Love~~~~~~~~~~~~~~~~~~~~~~~~

Outstanding Shopify App. The app was really easy to use and install and the technical support I received when I had questions was always timely and very helpful. I used the app to help configure a different login for Wholesale users and the process was seamless. I would high recommend this easy-to-use app for anyone that is wanting to add fields to a registration form!

We installed this app as a way of getting customers who purchase our products through retailers into Shopify Customers along with those who purchase through our website for the purpose of centralising warranty info. Kyle has been amazing and helped us customise it to our needs. Highly recommended!

Little Cheeks

2019-03-31

Canada

Amazing customer service!!! So much help and support setting everything up! I would recommend for sure!

100% recommend this app! It works perfectly for us, and the assistance we've had installing - and having custom code edits made - have been amazing. Super quick responses and always very helpful.

We're so thrilled with our service with Customer Fields. They added the code to our site! They answer our questions quickly.

Celebrate Vitamins

2019-03-16

United States

This app allowed us to create a custom drop down menu on our sign up form and customer profile page. Easy to use, easy to configure.

Coquetry Clothing

2019-03-12

United States

We installed the product and used it for a few months. When we had a problem with it we contacted for assistance disabling it, but support responses were very slow. We ended up removing it due to lack of timely assistance.

The app is easy to use and the service was fast and friendly! We use the app to collect customer data required to validate their account. The app worked perfectly for that!