Reviews for Growave: Loyalty & Wishlist +

Percaya ini aplikasi bagus banget! pake deh pasti puas, simple ga ribet, berguna! tim nya sangat membantu dengan cepat

Great support - We were combining sites and they helped transfer the questions/answers and reviews over from the old site to the new site.

Fast and helpful Support, great to work with. Would appreciate to have a CSS Field in the Design section so I can add more complex custom designs there and not have to overwrite the CC in the themes CSS file with important.

CARAUCCI

2022-02-03

United States

Developer support is fast and helpful. I've been this app for 3 years and i'm happy. The page load is a little slow, but i'm switching to 2.0 theme and i'm assuming that it will be faster with less bloated code.

Growave,.... Like a micro wave. Support is great. More important the App works like a charm. First impression was (without seeing all the possibilities) that the Apps looked a little simple. But after seeing the options, I saw my first impression was not correct. I started to work with several Apps and will also start shortly with the Loyalty App. All looks good. No significant loss in speed. And great functionality. - I say yes to Growave -

So glad I googled best rewards apps before switching to yet another app that everyone talks about and is nothing but headaches, Growave was mentioned as the top app on every blog I came across so I gave a shot and found not only a versatile app but and amazing team behind it always available and ready to take action on everything I threw their way, I wanted my program to match my store and needs I was tired of me having to match other apps limitations, the Growave team handled everything immediately I'm talking about 8 am CST to 2 am CST it didn't matter when I was working they were too blows my mind. Overall my top app for 2021-2022 thus far. A must have!!!

works like a charm, got our reviews finally rolling in and the loyalty program also is building our customer base! super fast and helpful support! can really recommend this app

The app is amazing, highly recommend, the customer service team is very helpful. This app is a must for any and every Shopify website.

I was torn between many many apps for rewards. Then I finally realised after many comparisons that Growave is really the best that can fit my needs. Though my needs took a big flip over the last 6 months. Alex and the team were fabulous to help configure my needs. They even help me many many times to get my theme right. And obviously, the many times was due to me trying other things and screwing it up. They did not complain and they just identify the issue that I had, then requested me to make the adjustment should I want to. "Growave", you might not realise it, but you will be focusing on your business more with them assisting you to do your work!

we are very happy with the app and we are grateful for the support received, they are always very helpful and quick to respond.

We love Growave and its support team. Tina and Alex have been accommodating and have done lots of customizations for us and fixed some issues we were having. Glad to be doing business with you.

Thank you for your excellent help. Everything seems to be just like we wanted and this app is very versatile. Special thanks to Tina!

I have used this app for a while; I like the wishlist, reviews ... functions. The support team is really helpful. Thanks!

fantastic support. they are always a few seconds away from every message I sent. Their troubleshooting is fast and usually done and dusted within 24 hours

Je laisse un avis mitigé sur Growave. C'est une application que j'avais installée et qui fonctionnait plutôt pas mal. J'avais activé la liste d'envies et la connexion sociale. Attention quand même car leur site démo est parfait mais les fonctionnalités ne s'afficheront pas forcément ainsi sur votre site, notamment le cœur de la wishlist qui n'apparaît pas sur l'interface de votre site sans un peu de développement. Depuis leur dernière mise à jour ratée, l'application n'a eu de cesse de buguer et il était impossible d'accéder au compte client. Impossible donc pour le client de passer une commande. J'ai donc demander à Growave de supprimer le code car j'ai dû désinstaller l'application. Même si le service client est fort sympathique, mon compte client n'a plus la même apparence qu'à l'origine et cela n'a rien à voir avec thème initial. Je vous conseille de réfléchir à deux fois avant d'installer cette application car si vous avez un problème, il sera long et difficile de s'en débarrasser. De plus, Growave, qu'il faut contacter plusieurs fois, vous renverra vers le développeur de votre thème alors qu'il n'a rien à voir avec ce problème. Il s'agit bien de leur application qui n'est pas au point. J'ai réalisé mon site de A à Z et je sais très bien à quoi le compte client ressemblait avant. Attention !

This app is awesome in its features alone, but what makes it the perfect choice is the stellar customer support I have received in the first couple of weeks of using it. I hope they can keep up this kind of customer service because they are doing a fantastic job. We had many requests and we talked via chat with them almost daily in the first two weeks but Alex, Tina and their colleagues were always there for us and helped us greatly. I can only recommend it and hope to be successfully using this app and their support for a long time to come! Thank you!

Just worked with Alex who helped me solve a number of issues. He was stellar and incredibly helpful and friendly. Growave has great support as others have noted. One thing is that -- the fantastic value they provide aside -- the Rewards customization and design is sorely lacking and poorly designed. After seeing Yotpo and other loyalty program VIP rewards and related design pages, I'm hesitant to launch with the current Growave look and feel for Rewards. It's not bespoke at all -- and their PageFly integration doesn't extend to Rewards I can have someone code to customize, but that runs risks, of course. But I may go that route as I need something that looks and feels at least someone bespoke and brand customized. I'm definitely using them for all their other apps, and I rate the "5 Stars" for those. And again, their support is outstanding. Fantastic team!

Superb support from the team especially by Alex and Tina! From general enquiry to technical clarifications, they are almost literally available 24/7 to help! Started rewards & reviews campaigns, can't wait to see results!

I'm gonna be very honest with my review. I had some trouble with the app, wouldn't give it 5 stars, BUT the support team is spectacular so they totally deserve it. Solved every issue very very fast, super kind and super effective. Also, it's worth the price, other apps are much more expensive with less features. I recommend using this app only if you are open to ask for help before giving up on it. They'll solve it for sure and it will be worth it.

I am very happy within 48hrs they had coded the app features to work along side my new 2.0 updated store. IMHO what makes a app great? functionality and the team that will support you to keep it 100% every day!! strictly-static.com

I don't often write reviews because most service providers want to get positive reviews within a couple of days after the app's implementation. But this case is different. I spent a very long time searching, studying and comparing all loyalty programs in the app store and growave stood out in the following aspects: 1. Versatility: review, loyalty, login and wishlist all together. Have not tried IG yet. 2. Affordability: reasonably priced. Other highly-rated APPs are far more expensive. Those at similar price points do much less. 3. Support: throughout my journey so far, I've talked with Tina, Alex, and Alice, all of them are very attentive and professional. Solved my requests lightning fast. All in all, i couldn't recommend enough on this APP. It has made my day and so it will to yours if you give it a try. It does more than you want.

Great app/features -and even better support. Tina and Alex are fast, efficient and a pleasure to work with. Kepp up the good work. :-)

Really Good app, fast answering support, always friendly and polite and always will find a solution for your situation!

THE BEST APP we have even installed since we started using shopify. The support team is absolutely professional and the app is very thoughtful on every aspect on the interface and usage of the web page. 100% recommend.

By far the best value for money Loyalty app on the market (one of the best overall loyalty apps we've tried). Support resolves issues within hours and will also genuinly listen to feature requests.