Reviews for Google & YouTube

Got an issue, made a review, and Nate reached out on my e-mail to promptly help me to solve my issue. Great Customer Service.

Got suspended for misrepresentation, did ntohing wrong though. This app sucks unless your goal is to get suspended

I need help to see my store in Google. every time I click to open the sales chanel it says ERROR PAGE NOT FOUND

The app say"Page not found" whenever I open the app under "Sales Channels" to try configure my account. Please help

Absolutely horrific. No customer support. Very obscure process. I am an artist and they marked one of my oil paintings as sex trafficking! Idiots. The painting is abstract and it showed a nipple.

I was contacted that there was a temporary problem that got fixed. I tried it now and it seems to be working just fine. I appreciate they got back to me within 24 hours. --- Old review: Not working. Goes to a grey page that simple says my site Refused to Connect. That doesn't tell me anything.

Seems to be working. I set up things on google side first, and had no issues connecting to it from this app. Will see how it does.

Não funciona, somente tem uma mensagem dizendo: "shopify resused to connect". Como vou configurar minha loja agora?

As many Shopify merchants already mentioned, the app doesn't connect to my website. It keeps saying "myshopify.com refused to connect."

Error this app dosen't work! Its not connecting to my website. It keeps saying "myshopify.com refused to connect."

We were also unable to install this app. It didn't provide any information except "[Store Name] refused to connect".

Bad reviews are the new tech support, so here's one. All I want to do is finally integrate G4. Followed Shopify instructions and get "refused to connect."

Hi, Google Channel Team I Have facing a problem. I have done all the steps but in the last step ''Manage target country and language'' have not showing Target country and Target language option in the selection box. please guide me on how to solve this problem.

No funciona, se genera el error "La página .........myshopify.com ha rechazado la conexión". La hemos desinstalado y vuelto a instalar y pasa lo mismo.

o aplicativo coloca UTM'S em todos os links dos produtos e faz a metrificação ficar totalmente errada, por favor arrumem isso o mais urgente possível

Google sucks. I can not advertise my brand which I am an authorized dealer, have the brand name in my URL, or do anything that would actually help people searching for the brand I sell to find me on google shopping ads. I tried to send them the contact information for them to verify that I am an authorized dealer, but they keep telling me I am misrepresenting and making a false claim about my relationship with the company I have a contract with to sell their products. Most attorneys would call this Tortious interference, so it looks like my next step is a lawsuit against Google for interference with my contract to sell a name brand, and for driving customers to their protected big store dealers that pay them thousands of dollars to keep small businesses as mine suppressed.

I'd been scared to install the app with all the negative reviews but figured it couldn't hurt as my primary source of product listing was my site any way so if it didn't work it was no loss. I had already had Google merchant centre pulling via web crawl which was o.k but had errors. So I set this up and it was linked and approved within less than 1/2 hour. Let's see if it's keeps it up but so far it's working as hoped.

No way to verify a shopify store in Google Merchant Center. Support can't help so we're unable to sell our products with canal Google

I kept getting an error or misrepresentation message, this isn't a good app for beginners, not user friendly and there's no live support.

I really don't understand this app. They banned my account for misrepresentation, even though I only dropshipped the item. I've addressed the issues they raised and sent numerous emails, but when you attempt to reach customer support, it's impossible. I've got the Google merchant, but I'm unsure of what to do next. This app isn't suitable for beginners because a simple mistake can result in account suspension, with no way to rectify it. Considering Google's reputation, I expected more user-friendly and customer-oriented services.

This app worked with one store but it is not working with another store. I'm trying to select Pakistan in the drop-down but for some unknown reasons, there is no option. It would be great if someone can get on a call with me and help me to solve this weird issue.

Suddenly its deleted my product catalog can't find out how or why and the support is none existent, they're happy to take my money but not helpful at all

Peccato che non posso mettere 0 stelle! Quest'applicazione è solo una perdita di tempo, da quando l'ho installata mi rifiuta sempre i prodotti per "RAPPRESENTAZIONE INGANNEVOLE", ho letto accuratamente tutti i passaggi e modificato/aggiunto tutte le possibili voci che potevano essere la causa, ma NIENTE puntualmente mi viene negato per RAPPRESENTAZIONE INGANNEVOLE! Provo a contattarli tramite chat o email e indovinate un pò? Mi rispondono dicendo che non sanno il problema preciso e che devo leggere la guida..- Non è possibile che una società come Google pretende la perfezione dei suoi clienti e poi sono i primi a non darti una giusta guida generalizzando tutto e dando sempre le stesse risposte! Questo non è modo di lavorare! Al contrario, il team di Shopify mi ha risposto subito cercando di analizzare altri punti che purtroppo non hanno portato a risultati ma comunque ho apprezzato l'impegno! Quindi io vi consiglio di non utilizzare quest'applicazione! Vi farà perdere solo tanto tempo!

The worst app. Its hard to navigate and it makes no sense. Im deleteing this app immediately its not even worth it

Weldental

2023-03-04

United States

This app should be a simple, seamless integration with Google Shopping Ads, Google Free Listings, and Buy on Google. It isn't. We have products with variants that have a unique UPC for each variant. All of our products with variants are active without errors in Google Shopping Ads and Google Free Listings. Buy on Google is dropping all of our products with variants with the reason being Duplicate Variant. Zero guidance on how to correct or what exactly they think is wrong with the feed being provided that Google created the code for. Are you wondering why there are so many 1 star reviews? Maybe it's because merchants assume Google would know how to create an app for Shopify stores that actually works properly with Google Shopping Ads, Google Free Listings, and Buy on Google.