Reviews for Google & YouTube

Fragrance5ml

2023-05-09

New Zealand

Great app, works as it suppose to and update all products automatically. Would like to suggest to add multiple feed option for international merchants to list items to multiple countries with different currency and URLs, as setup in shoplifty markets.

Marmari-Shop

2023-05-08

Germany

Ich bin nicht nur vom Google Kanal, sondern auch vor allem vom Merchant Center mehr als enttäuscht. Sie legen einem Steine in den Weg, wo es nur geht. Ich empfinde dieses "Misrepresenting" und "entspricht nicht den Richtlinien" inzwischen als reine Schikane. Ich habe den Support des Merchant Centers bereits mehr als einmal angeschrieben und darum gebeten, dass mir konkret mitgeteilt wird, wo die "Fehler" sein sollen. Habe darauf hingewiesen, dass ich natürlich daran interessiert bin, eventuelle "Fehler" zu korrigieren...habe dies auch auf Verdacht gemacht, da als Reaktion auf meine E-Mails immer nur eine Standard-Nachricht kam, sodass man merkte, dass garnicht auf meinen Inhalt eingegangen wurde. Wie kann man Fehler korrigieren, wenn man nicht weiß, was angeblich falsch sein soll. Für mich sieht das eher aus, als ob das an den Haaren herbeigezogen wurde. Alle angeblichen "Produktfehler"von Google, die ich auf Gutdünken korrigiert habe (und per Screenshot festgehalten habe) und kurze Zeit verschwunden waren, sind inzwischen wieder und wieder aufgetaucht.....es werden fehlende Barcodes bemängelt, die alle vorhanden sind ...bei Tierfutter werden Altersgruppe, Gender etc. verlangt - was soll das?. Das Merchant Center scheint sich nicht bewußt zu sein, dass es damit Existenzen ausbremst. Es ist enttäuschend, dass kleinere Unternehmen, die mit einem Online Shop durchstarten wollen, somit erst garkeine Chance haben, ihre Produkte auf den Markt zu bringen. Für mich ist das reine Willkür

JOE MOLESE

2023-05-07

Germany

why were google metafields (category,sizes,colors,gender) removed on product page? is not an update but a downgrade. all products must be subsequently processed again. App no longer recommended.

RetroMaggie

2023-05-07

United States

Suspended due to Misrepresentation. I have two stores. Google suspended the second store for no reason. Also, I am constantly jumping through hoops on the first store. That has been open and running ads for 3 years. Working work Google is impossible and customer service is a runaround. I am still able to use it successfully on the first store but have completely removed the sales channel from the second. Not worth it The app developers seem to not want to work with POD sellers. Disappointing. I do not recommend.

Nima

2023-05-05

Italy

ESSENZIALE Per sviluppare il traffico sul proprio e-commerce e aumentare notevolmente le vendite del vostro shop

TradingSince1999

2023-05-04

United States

Under "Manage Products", the bulk editor comes up but I can NOT search for a product. This should be a basic feature. Am I missing something? UPDATE: I'm updating my rating from 1 star to 3 stars because the app is great and customer service from Shopify is superb, but unfortunately my comment above is the reason for only 3 stars.

Szua Store

2023-05-04

United States

After a lot of research and learning from Google and Youtube. Apps are great for conventions, Ads, and Organic traffic.

CoolChristianAccessories

2023-04-29

United States

So far, I am beyond not happy! I am not even going ot bother using this app. What a waste of time. I have close to 150 products and they ALL need to be reconfigured in Google for Google. And I mean multiple reconfigurations per product! So much for bulk editor. I spent all that time setting up in Shopify and now I have to do it all again? What's the purpose for the app? I could have just set up Google separately. Why am I trying to help Shopify make more money, if they're making more work for me to do it?

FancyB Press on Nails

2023-04-28

United States

i am beyond disappointed. I am having merchant issues due to the GTIN, MPN, etc and adding these, which you have to do ONE BY ONE, does not fix the issue. Shopify is 70% of my income so now i'm faced with no option but to rush to another platform. I hope everyone else facing this issue takes legal action of some sort because this is your income they're messing with and it's unacceptable.

Superlory

2023-04-27

United Arab Emirates

1/ The app is not reconnect back inside shopify the tap of reconnect the account ?? 2/ put option of changing the account with another email3/the scan is not functioning totally why? the website Build in MCS if it is scanning then it helpful @100% instate of manfully paste the tag when setup google analytics and other things i faced i will write back here again 4/ about the analytics and all this huge topics here and there just turn all this writing into vides specially nowadays with the help of the CHATGPT it turn all this writings to videos' fully fast without incurring additional cost or efforts yah and there few videos BUT ITS for the advance antalgics i think it will be very helpful and it will address all peoples knowledge and levels even EASY to share as videos think about it please . thanks for give me chance to write for you google .

2023-04-27

Canada

I got all my account suspend by google merchant. All my google merchant does not work now and when you talk to support, no one is able to help you on the shopify team. Furthermore, it creates new merchant account on google by itself. I am removing it .

FestiveDesi

2023-04-26

United States

I am very frustrated with the Google merchant center. My account gets suspended every time in try to post a product. I have had Shopify for two months with only two sales. Google isn't clear about what misrepresentation mean. I tried to follow the whole list still not difference, watch and tried a whole bunch of YouTube and still in the same place. Not sure what to do now. Please help with some constructive help not any vague details. The suspension still the same.Thanks

JUNGLE JUNKIE

2023-04-25

United States

I have been having trouble with this new setup for weeks - have gotten absolutely nowhere, and getting my Merch on my Youtube channel has become a NIGHTMARE with no success - no longer user friendly!

Shoperi

2023-04-25

Canada

It is a frustrating experience with the Google Merchandise Center. It's disappointing that my account suspension was not lifted, even after I made the necessary changes to my product details, business address, and contact information. It's also concerning that I did not receive any feedback on what else might be required to reactivate my account and that my attempts to contact Google Merchandise Center only resulted in an auto-reply. I'm seeking assistance from a Google Ads or Google Shopping expert who may be able to provide guidance and support in resolving my issue.

Victoria's Chest

2023-04-22

United States

Sad to say this app is no longer user friendly. Even with all the errors I was able to at one point fix these errors quite easily. But not anymore. So I have just given up. Not going to hire anyone either. With everything small business owners have to deal with financially it seems like things are getting harder and more expensive for us for no good reason. Shame.

EMIER

2023-04-22

Australia

The app looks a bit different from the screenshots included in its app store page. I wanted to access the product list (this is shown in the first screenshot of the app), but there seems no way to open the same product list page.

The Baby Place

2023-04-22

United Kingdom

User of this app for over 2 years with no problem. Now the app since Shopify updates is now pretty much useless... the dropdown box from the product page to update things like colour/age/size etc has disappeared - the only way to solve it now is to add a product then switch between various pages (that you then get stuck in btw) to add the missing info, and THEN half the time it still doesn't work! add to that the 'missing GTN' even when it's there and I am about ready to pull my hair out. Why have you 'fixed' something that wasn't 'broken' in general in the first place... and now clearly is broken completely. 1000 products to go through individually repairing or trying to repair and mostly failing because of your 'update' . All I have to say is PLEASE MAKE IS A PRIORITY TO PUT THE GOOGLE METAFIELDS BACK ON THE PRODUCT PAGE thank you

All Things Aquatic

2023-04-22

United Kingdom

App is causing major issues when adding new products on shopify. The new products are not being picked up correctly by the app. Only by chance I spotted the issue in the bulk editor (which is a nightmare). I raised a support call with Shopify only to be told it is a google issue and speak to them. Poor show from Shopify. I will be selecting a paid app to manage the interface and may move away from Shopify if the situation does not improve. Please help rather than brush me off.

FUREVER Faux Fur

2023-04-21

Canada

Meh causes more problems than benefits. I spend countless hours "fixing errors" then I get any benefits from it.

Farm House Tack

2023-04-18

United States

Like the others, we've been using this app for years with no issues, and now, with the update earlier this year, it's challenging to navigate adjusting items for your feed. Bulk editing is excellent, but there needs to be a way to make simple corrections directly within the product. It's ridiculous that we have to navigate out of the product to make a correction for our Google feed. I'm very frustrated with this as we have nearly 40k pieces that change by the season. Yes, my merchant success manager tried to help, we didn't get very far. Still, considering that what Shopify deems our categories should belong in is never anywhere close to where Google actually needs them to be just adds to the chaos. If we give it a few more weeks, Shopify will introduce a new paid app to fix this, as that seems to be what they do. :/

KaryKase

2023-04-18

South Africa

I would give zero stars if it was available. This app made all our products expire on google merchant and then removed them all(over 4000 products). It then just unlinked our account. Now we are trying to have the products added back onto google merchant with no luck. No help from support, nothing is working. No sales for the past 6 days and I do not know how long this will last. It is so frustrating. I hope we can find an alternative soon or else we are screwed.

Ennis Park

2023-04-17

United States

This app doesn't have options to edit attributes like "Item_group_id" or "identifier_exists". This results in countless GTIN issues that will drive you mad.

ThePurpleFoxx

2023-04-17

United States

This app is horrible. All of my products keep getting GTIN errors despite being custom products. This has been nothing but a headache for us!

The Clear Cut

2023-04-17

United States

We've used this channel for years with no issue. As of March 2023, our products have suddenly started expiring and causing errors on paid search. Waiting to hear from Google on this. Does anyone know how to solve this issue? Help!

HobbyMeFree

2023-04-16

Germany

If you are a beginner, don't get your hopes up! You do not get with shopify any support and from google ... just forget it! super complicated and frustrating!