Reviews for G | translate

Another crucial help from GT team. I needed to customize url translation in orther to solve a problem with a booking application. This time Susanna and Anna helped me find the ultimate solution. Thanks a lot ! GT App doesn't stop to help my business grow

Kido Bebe

2021-06-28

Canada

The support from members of G-Translate has been great. Arshak and Susanna have provided us with excellent support. They are resourceful and helpful.

First, I need to say that G-translate is not the first translation app, I tried. So, I really can compare. G- Translate was the best. To translate a complete shop, with some parts, that have to be not translated, different legal parts and buttons... In general. It's not the easiest thing you can do on your shop. I really recommend the app, because, the support is literally the best support you can imagine. I really struggled a lot. The Support was always kind, respectful and very understanding what the problems were. In fact, a developer changed a few things for me, and that is not self-evident. Susanna & Arshak - You have done a great job and i am really happy now. Thank u Guys

Un soporte realmente increíble por parte de ELLA, rápida y eficaz. Y creo que la app más completa que he probado hasta el momento para la traducción en shopify

The Witches Sage LLC

2021-06-23

United States

Ella with G | Translate did a great job with a couple of issues I had concerning the positioning of the widget in both our mobile view and desktop view. Fast response time, and highly recommended!

Was not really happy when we first install the app, but it was easier than I expected and the support is really awesome with this app, they help me setup everything and correct some minor bug. Big thanks to Susanna.

I recommend this app. The customer service is very efficient. Ripa offered me very quick and personalized assistance!

Susanna, Elen & Ripa consistently helped me through every step of setting this up! Great app and also great customer service

Il supporto ricevuto da Ella e da Arshak è stato soddisfacente, hanno tradotto anche i testi che provenivano da altre app di terze parti in pochi minuti e mi hanno dato delle linee guida molto facili da seguire per le traduzioni di notifiche via email. Stupendo!

i have contacted the support to help me to configure all with g translate, I'm very grateful for your help, thank you so much

Really Bad. After months trying to config today we've decided to remove it due is a HEADACHE. For example, if you have a mulitilungual site as https://fr.domain.com or https://de.domain.com etc.... NO ONE OF YOUR APPS will works due CORS. If you have installed a search engine or anything else all results will point to the main domain due SUBDOMAINS ARE BLOCKED FOR THIS APP. Even after explain this to support they don´t want (or don´t know) what to say. Really unprofessional. Bye. And to be clear: "1. What do you do?" I need to get this app working in all subdomains in order rest of app works properly. "2. What do you expect to happen?" I expect that another apps as labels or badges app will be showed not only in main domain as happens. "3. What happens instead?" For example, with Badges & Labels App all badges and labels configurated are working ONLY in main domain and NOT in subdomains due CORS Policy or something related. Bad bad bad....

Have been facing a little problem but fortunately the support team is very fast and effective! Highly recommand this app, and thanks to Susanna for her great support!!

An amazing app. User friendly and very easy to use. But more importantly customer support was outrageous. Ripas was really helpful and resolved A LOT of issues related to the layout. Borya carried on after Ripas' shift finished. Honestly speaking they provided excellent support spending hours with me online resolving all my requests. Elen was also of great help and assistance! Thanks a lot Ripas, Borya and Elen! Very quick responses, efficient, effective and extra friendly!

I had a problem with the APP and they respond very quickly,i was not sure to trust this app but now i am very happy and more confirtable to use this App. thank you for your help!

Great, this app is super! it translate into all languages which is main important for an international ecommerce

Very good APP. It translated in multiple languages in a matter of minutes. Language translations is quite good although every now and then it's necessary to fine tune it. Great and prompt support too!

Great experience translating my website with G Translate. Arshak was available for all the issues I encountered to help me.

very good app,can translate all page , the support is in time and wonderful . thanks Susanna!!!! Highly recommended!!

I really love this app. It allows me to expand my customer base without language barriers. Customer service even relocated the language drop bar to the middle of the page on my mobile and computer device to make it easily accessible. Great investment!!

The paid version of G-Translate is good to translate the whole store including the checkout page but not the whole liquid code. If you, like me, are trying to combine this app with translated emails and/or Upsell Apps with the translated trigger templates I do NOT recommend this App. Firstly I had some bugs during the installation process using the DEBUT THEME (very well know liquid code) and the G-translate team was amazing in helping to solve most of them: -Elen helped me to fix an issue related to the dropdown G-Translate button and gave me some nice advice. -Arshak helped me to fix an issue related to the bugging product images and also fixed another translation that I didn't notice. The whole staff of G-Translate was very kind and helpful during the installation process and because of their help, I give 3 Stars. On the other hand for the G-Translate application, I do NOT give ANY star because I lost 1 week trying to get the whole sore translation fully working and it still does not work properly. Right now my company is moving to another FREE app that we've tested and know for sure that covers all these translation issues that the PAID version of G-Translate do NOT cover.

This app is great, it takes a little bit to get used to but the help is amazing and very helpful and they answer quick! Thank you Susanna and Ripa!

Amazing app. Many settings and the support is fast and efficient. I had problem to translate some apps ans the team helped me in few minutes..

Awesome!!! The app works great and Suzan did a fantastic job in setting up the codes and stuff. Thank you

I just installed this app only a few days ago. It works great. If you are not familiar with coding, you might need help setting up the app. Once you set it up correctly, it works really well. Susanna & Elen were extremely helpful. They were with me every step of the way. Susanna and Elen basically set everything up for me. I definitely recommend this app. Special thanks to Susanna and Elen!

Great app! Free does what needs to be done Borya was fantastic helped me with styling it to my needs thanks guys!