Reviews for Digital Downloads

I've been using it for a couple of years now, it's basic but works well.

It turns out all the problems people had below have a solution. You just need to read the how-to. This works great.

Great app! Easy to use to control digital downloads!

Premier jour d'utilisation et il fonctionne parfaitement !

Has been working great for me, the only problem I have is that I have some "mixed" products (i.e. products containing a physical good that needs to be shipped + a digital good). Right now the digital good doesn't get delivered until the physical good is shipped. I'd LOVE it if this app could ship the digital good right away, and leave the order partially fulfilled until I ship the physical product.

No problems really, I just strongly wish there was an option to attach more than one file per product. Some of my products (digital scrapbooking downloads) can be up to 300MB and customers with bad connections have trouble downloading files that large.

Over 2 years of digital downloads and so far this app has worked perfectly and its free. www.BuyExcelTemplates.com

Great app! But there needs to be a way to limit individual customer downloads. Pleas make this update!!!!!!

I sell knit kits that include the yarn and the digital pattern. We have over 1500 sku's and most products have over 15 different color variants which means I have to upload the pattern for each variant! Not fun. Plus I have to go back into the digital download app and adjust the settings for a manual fulfillment for EACH PRODUCT! If they would make it easy to do a bulk digital download and a bulk manual setting I would give this 5 stars. Right now, it is the most time consuming part of my website.

Great App! Does just what I need it to do-Cool Thanks www.Mysexywaist.com

Shame that it is impossible to obtain a real customer IP instead of internal. In case of fraud, such IP cannot be used as evidence, unfortunately, small thing but very important. Everything else works without issue.

Thank you for this! This has enabled me to sell my music digitally online!. One complaint I have received from a customer though, is that there is a popup advert after paying for a product with Digital Download, and the download page. Not sure if this is the app or if this is a shopify thing?

The app is fine until you realize how laughably easy it is for a fraudulent customer to scam you with this. If a digital downloads order is marked as HIGH risk of fraud, the digital downloads app does not care and auto sends the digital files no matter what. Meaning, this will likely end up with a charge-back on the order, with the fraudulent customer receiving all the files and not paying. What a joke. The app does have some protection for PayPal eChecks, but absolutely nothing for high risk of fraud orders. If this was fixed then the app would be just fine to use, but depending on the size of your store, this may cause you a big headache. FIX IT Shopify!

Great App. Cant recommend enough.

Its free. Ok. Does what it says on the tin. I have used for over a year with great results. Can track downloads and see who has downloaded what, but it is a bit clunky. Would love improved tracking and analysis. Neater layout options for non technical person would also help.

very easy to use i have just set it up and have not tested it thus far but everything looks good!

Wish the download link integrated with the customer account. Hyperlinking the product does the customer no good in the future... it would be nice if the download link was stored in the account too.

This is what I needed for my courses :) thanks shopify

Works great for what it does. Would love to see a feature of bundling already uploaded files into new products. Saves Shopify storage and makes my life easier. Much easier also to avoid duplicates. That's the only thing I am missing. Everything else works well.

Works for us! Thanks, Shopify!

Love it. Selling on amazon is a real headache to get ebooks to people. I have not had one complaint yet from a customer. Highly recommended if you provide an ebook with your physical product.

Just doesn't work. No download links are sent with the emails. Rubbish and a total waste of time. That's why it's free in the first place.

My customers can get their programming so much easier than before. Great and easy app to use and edit. Gotta Try It! Aloha!

This app is flawless!! Extremely reliable.

It's very useful, I have had this app since I opened my shop. u t I have a big problem: you can only attach one documents, so whenever I have several for one product (and it happens a lot) I compile it into one rar file. It seemed like the perfect solution, except for people downloading the goods and not being able to open rar files. Anyway we could be sharing several documents for one product?