Reviews for Digital Downloads

This app needs to only send the download links once the customers payment has been verified. I am losing money because customer put in their credit card details and the link gets sent. I find out later that the payment did not go through but they still get the files. Some people are so dishonest.

Please update the download page to be responsive..

This is a good free app. A couple of things to consider: If you're just selling digital goods on their own, this app automatically fulfills the order by default (sending the customer a download link). Which is good. If you sell a product that is both physical and digital (for example I sell a physical poster, with an accompanying downloadable PDF) by default the app will fulfill this order (or at least the line item in question). This means your order doesn't show up in your list of open orders, so you wouldn't know that there is a physical item that needs dispatching (without relying on being vigilant). To counter this, you can change the settings on the digital attachment to 'manual fulfillment', which stops this. However, if you do this, the digital download link only gets sent to your customer once you've dispatched the physical product (or marked that line item as fulfilled). So if you receive an order on a Friday and don't ship it til Monday, your customer will only receive the download link on the Monday, which isn't great. To make this app 5*, it needs a 3rd setting which automatically fulfills the digital items (sends download links to customer straight away) but also leaves the physical item unfulfilled, so that you can follow your usual dispatch process.

Good app to sell digital stuff.. but it's missing a lot of features.

Almost all my clients write that they don't receive download link. It is written "delayed". So I had 2 bad reviews, because of it. Calling my website scam. And now I have to send manually the purchases to each customer. I suggest to use another application. I am looking for something reliable. Updated: Sorry. The problem was not in application. But in my payment settings. The link won't be sent until the payment is "captured". My mistake was to choose manual payment capture. If you put in auto mode, the link will be sent automatically.

Works as described - no complaints

Really painful to use this app. You must set the download for each product variant. If you have 100s of variants like me, this is a real time suck. After I spent hours configuring the downloads (which I will have to redo anytime I want to make a change to it in the future), I found out that the app's default setting automatically fulfills the order in Shopify. This was a disaster to go through all the orders to track what had been fulfilled or not. If you're selling a digital-only product with only 1-2 variants, this would work. But it doesn't fit my needs.

So far so good! Functionality is exactly as described, and support has been prompt and helpful. :)

This APP automatically fulfills the order even when we set not to do it on shopify checkout settings page. It messes up all of our orders follow up. (After a while we discovered that this is configurable at the app settings, but it forces you to set each variant at a time).

Nice app but it only lets me have one download up at a time

If you sell digital goods, then this plugin is recommended! I have just started using this plugin on my website https://amyandrose.com. So, I will update this review after some time.

this app is amazing, it does everything I need it to do. A+++++

Ok app, but "edit proxy url" settings doesn't work. So you cannot change the default "downloads" url. If you change it, all your digital download links will be broken (not working). Also it uses http as default and there is no way to change it to use https:// And you cannot change the default download button text or text below the button. Two and half stars.

I needed an app that would show the download option at checkout and that would also send an email with the download link. This app is perfect if you sell digital files in your shop.

Great app! Easy to install and set up! Highly recommend!

Couldn't run my business without this app! Most of my customers are n the opposite timezone to me, so it's amazing to know that they can still download their purchases while I'm asleep! It's seamless.

I've been using it for a couple of years now, it's basic but works well.

It turns out all the problems people had below have a solution. You just need to read the how-to. This works great.

Premier jour d'utilisation et il fonctionne parfaitement !

Great app! Easy to use to control digital downloads!

Has been working great for me, the only problem I have is that I have some "mixed" products (i.e. products containing a physical good that needs to be shipped + a digital good). Right now the digital good doesn't get delivered until the physical good is shipped. I'd LOVE it if this app could ship the digital good right away, and leave the order partially fulfilled until I ship the physical product.

No problems really, I just strongly wish there was an option to attach more than one file per product. Some of my products (digital scrapbooking downloads) can be up to 300MB and customers with bad connections have trouble downloading files that large.

Over 2 years of digital downloads and so far this app has worked perfectly and its free. www.BuyExcelTemplates.com

Great app! But there needs to be a way to limit individual customer downloads. Pleas make this update!!!!!!

I sell knit kits that include the yarn and the digital pattern. We have over 1500 sku's and most products have over 15 different color variants which means I have to upload the pattern for each variant! Not fun. Plus I have to go back into the digital download app and adjust the settings for a manual fulfillment for EACH PRODUCT! If they would make it easy to do a bulk digital download and a bulk manual setting I would give this 5 stars. Right now, it is the most time consuming part of my website.