Reviews for Digital Downloads

Really nice app that I had problems with, at first, but support was first rate and to my rescue! (it was my fault). Have been using for quite a while and would recommend!

Installed and so far so good. But you apparently have to delete the "download" file before you remove the associated product...

You can only upload 1 digital file. Most of my clients can not download the attached file. I have to switch to another app.

They stole money funds. I never received my payment for $1000. They never responded to me for over 6 months. They are thieves. Do not use them

Canadianbaristaacademy

2020-05-30

Canada

unbelievably easy to use and setup! thank you ! high recommendations! -------------- Vancouver Campus, 3711 1st Ave Burnaby, BC V5C 3V6 T: 604-409-3249 https://canadianbaristainstitute.com/

I only use this app for one product but it works really well and was easy to set up and run. You can see it in use here: https://halcyonblue.com/products/free-guide-to-uk-cmt-manufacturing

Installed the application on khalarty.store Now testing a free product - everything works fine, files are uploaded, check and additional instructions and a link to download the digital product comes to your mail. Everything is fine! Soon I will test real sales!

pelvi.com have been using Digital Downloads for a year, it's a great free app if you want to offer eBooks.

I have a lot of complaints about exceeded downloads that were not actually downloaded, I have issues with files somehow disappearing after being uploaded successfully without notification, I have issues of orders not being completely fulfilled causing me to manually fulfill them. Currently, they are trying to help find out the issue, I will give it at least 3 stars right now as they are trying to find the issues and the app is not totally a waste of space. But once they get MAJOR issues of sending fixed I think it would easily be a 5 star app if it stays with consistency.

La majorité des personnes ne recoivent pas l'email ou parfois 3 jours après... Donc ça ne fonctionne pas directement... Nul !

It has worked well for me so far. I have about 50 digital products (I sell watercolor clipart packs) and so far I have had no issues. I've had this app for about 6 months so far and so far so good. Thank you!

Garbage app. Had to delete it. Would not send links upon fulfilling the order. It would essentially time out and then produce an error message.

I'm pretty new on shopify, trying to sell some digital products, and I've been trying to understand why I can't display the link on the check out page and after spending hours on the issue I realized that there is something wrong with the app. It simply does not provide the digital download link at checkout. Needs to be fixed.

This did not work at all. Did not provide the digital download at checkout, nor did it send an email with the link.

We just use it for free e-books (downloads). Works great! Easy to implement and customers get what they want.

The app worked in the beginning but after it is not fulfilling any order, not providing any link in the checkout and not sending any mail with the lin, I have to do all of this manually. basically is like if the app is not installed. I already tried to modify all the options in the app but nothing works. the app needs to be fix.

This app works did not work for us. It would be nice to be able to use an upload in more than one purchase option. I'm sure the support team will get it working soon. https://avroliner.com https://www.kinkytoy.store

This app has an error. Unfortunately, after uploading the files, after a while they are deleted (after a few weeks) without any warning. The customer buys the product and does not receive it, as the file is no longer available. I wonder if something can be done.

I have mixed feelings with this app. It's great that it's free and it does the job (recommended for e-books) you can set download limit to discourage illegal forwarding, BUT the limit what causes the trouble. I get customer complaints every day that the download button didn't work and because they tried clicking on it many a few times, they exceeded the limit. They didn't actually download the file but the app thinks they did. This might be a device issue on their end but it's definitely something the developers should look into. Setting the limit to unlimited still causes them negative customer experience because after they pay for a product, they get a download button that either works or not. If this issue gets fixed, I'll give 5 stars immediately!

This app isn't working... Emails showing "not sent". I made a promo for customers to get a free eBook with purchase of a particular product, and none of them are receiving the emails...

great app , works very well, and its fre !!!!! thank you very much shopify ! https://diagsoft-solutions.com/

This app does not work when I download it. Says "Server Error". Any guesses why it's not working? Can anyone recommend me another free app where I can sell digital products, thanks.

Perfecta, es fácil de usar y para lo que necesito es mas que suficiene. Yo regalo PDF o jpeg en mi tienda de Imprimibles digitales. Y funciona perfectamente, hecho en falta poder customizar el color de el botón de descarga en la parte final del checkout. Pero me funcina genial.

It worked for a while and it works well if you have very few orders during the day. In case of release of products and high traffic, the download does not start and the email with the link arrives after 48 hours. My file was 1Mb. After this I had another issue that does not make sense: the app marked as fulfilled an order that included both a product to be shipped and a digital download.

I can't figure out where to add my digital file, it says to go to it and add the link, but it keep cycling me through a loop...