Reviews for Chatty: Livechat Helpdesk, FAQ

Prakash helped me with an issue I had for my faq, thank you, fast and simple.

This app is top-level. And their customer service is superb, Esther and Anivia are very helpful and also have a great attitude.

avada has been a great help in helping me have a bot for faqs as well as a link to add whatsapp chat as well. their support team is great within seconds Abby from their team was able to help me with multiple icon issues and resolved it in an instant. i totally support using this app and honestly one of few free apps available to shopify users. thanks Avada & Abby

This app is excellent! It is easy to use and accomplishes what I want. Esther helped me get set up and was super helpful.

Sunny was very helpful and patient with me!

Good app, work smoothly with required features. the support is very fast and good, Emily was very helpful, Thank you.

This is an amazing app, and moreover, the support is excellent. I am already using a few of the Avada apps and they all are nice. Above all their amazing customer service makes their apps an excellent option.

App does exactly what I needed it for. And the support is great too. Esther helped me solve all my queries very patiently and made sure that everything works. Really appreciate her work and support! Highly recommended app.

Very prompt customer service, Lydia nicely and professionally answered all my questions. This App is easy to use. highly recommend.

What a nice app to easily create help pages for free! I was having trouble getting the help page, but Esther helped me right away. They were very kind and speedy. Thank you. This is a very good app.

hana assistant was great just like a friend

I was using a paid FAQ app before I found Avada. The old app was quite hard to use and we need to pay for the subscription fee. Avada, on the other hand, provides amazing features and customer service, they staff have helped me multiple times regarding app setup, can't recommend more! Liz is amazing!

The best support I have had in the last 10 years . Lydia and tech guy Gideon immediately helped me to fix my FAQ page. Serious I wish all support team from other organization would work like them. Gold medal.

So far I'm very impressed with this app. And it's free too. The support is VERY fast and very good. Thank you Jasmine & Emily for your quick help. I haven't been using this app for that long so I can't say anything about the speed and how it affects the store, but I will see that later. So far, so good!

La app es justo lo que buscaba. De fácil instalación y configuración. Además respondieron mis preguntas de forma muy rápida y resolvieron mis dudas. Gracias al equipo de soporte. He utilizado 2 aplicaciones de Avada y estoy muy contento con ellas.

Support is very quick and thorough and Thank you to Jasmine for being helping diligently and promptly.

good apps need good support, abby did a great job to support me

Great exchange with Hana, very responsive and competent.

Great app and service

Thanks to Hana from the Avada team my problem was solved in a eye blink!

Au top! Sunny était à l'écoute et ultra rapide pour prendre en main un problème sur l'affichage de la FAQ sur le site. Le problème que je n'arrivais pas à résoudre depuis plusieurs jours n'a mit que 10 minutes à disparaitre! La simplicité de l'app et le SAV sont au top !

Great app! Although some of the functions are still "rigid" and less flexible in terms of design it works great and makes your life easier in terms of FAQ management. Additionaly, Hana was a fantastic help with a very fast and clear support.

Geweldige app en uitstekend geholpen door Esther van de klantenservice!

Great app. Easy to install and the customer support is really quick and helpful!

had little problem when creating my FAQ page, Sunny solved it for me in 5 minutes. Thank you so much and highly recommended!