Reviews for Chatty: Livechat Helpdesk, FAQ

Dear Liz, I wanted to take a moment to express my sincere gratitude for the exceptional effort you put into resolving the issue I was facing. Your dedication and commitment went above and beyond my expectations, and for that, I am truly thankful. Your diligence and expertise not only helped rectify the problem swiftly but also ensured minimal disruption to my work. I truly appreciate the extra time and effort you invested in understanding the issue thoroughly and coming up with an effective solution. Your problem-solving skills are truly commendable. Furthermore, your exceptional communication skills made it easy for me to navigate through the process and stay updated on the progress. Your patience and willingness to address all of my concerns and queries are truly valued. Once again, thank you for going the extra mile in rectifying the issue. Your professionalism and dedication have left a lasting impression, and I am grateful that I had the pleasure of working with such a dependable person like you today. Thank you, Liz, for your incredible assistance. Sincerely, Wajma Nasri - bybaano

This app is very helpful especially Abby, who helped me to manage the app

Tried a few apps for setting up contact/chat/faqs support bubble. Avadas app matched all our requirements. Love the features & customizability. Wanted to use a square icon instead of the default round icon. Contacted the built-in chat support, Esther and Will were very accommodating and made the changes for us under 5mins. A premium experience for a free plugin!

I’m loving the experience with this app, it is easy to set up and the templates help me with some ideas to improve the text I had prepared. The app customer support is amazing, they answered quickly, Emily was so helpful and kind, she answered my questions and got some settings done in less than 5 minutes. Thanks Avada.

great app to provide customers with support and amazing support team from avada

They helped me quickly and well. 'problem' was quickly resolved. Special thanks to Hana and Gideon.

support is good, especially Esther and Gideon

Beautiful and simple FAQ page feature for free, unlimited features including color branding, text fonts, no ugly non-removable icons like in other apps. And support was really welcoming and helpful, one of the support members-Jasmine was wonderful and nice, quickly verified my account and gave more features to use in this app. Thanks!

Great application! The support team is incredibly helpful and I highly recommend using this app.

Great support

User-friendly interface and easy installation. I had an issue while adding questions to my FAQ page, but Lydia from customer support was like thunder fast to sort it out for me. I highly recommend this app.

Tracy 5 stars

MediumTall

2023-10-18

Norway

Set up looks easy and the customer support by Hana was great!

Great help from Emily!!! She helps with my problems efficiently!

Great service concept. Hanna solved all my problems very quickly and friendly. I thank him very much.

I am incredibly impressed with the Avada app! It has proven to be exceptionally user-friendly, making it a breeze to navigate and utilize. Whenever I encountered a few questions along the way, the customer support I received from Esther was nothing short of amazing. Her assistance was prompt, clear, and incredibly helpful, ensuring that my experience with Avada was seamless and stress-free. Thank you, Avada, for not only providing a fantastic app but also for having a top-notch customer support team that truly cares about its users' experience. I highly recommend Avada to anyone seeking a user-friendly and well-supported app!

Great app and very helpful customer service, highly recommended!

Lydia helped me, excellent service and good treatment.

Jasmine was super helpful and quick. I also love AVADA's interface. Keep up the great work. Keep sending LOVE Jasmine!

jasmine and toby were really helpfull and solved my problems in no time

Thanks a lot from Emily and your team.The button is great is shown in the homepage and the they answer immediately.

App works well and great customer service!

all work good,and the customer service reply fast and in time too,recommend

I wanted to take a moment to express my heartfelt thanks for your incredible help and support (Hana), Hana is a very nice girl who did her best to help you, and her help made a big difference Avada is very lucky to have a employee like Hana. Thank you once again for your help, and please know that your kindness will not be forgotten.

I recently installed the Avada FAQS app for my website. The customer service provided by Abby and Esther was exceptional. They assisted me multiple times with the app set up while I was updating my FAQs pages. Abby and Esther's prompt and reliable support made the entire process much smoother. I highly recommend this app to anyone.