Reviews for Chatty: Livechat Helpdesk, FAQ

I have been trying for a long time but I was not able to add FAQ page to my website. Then I thought of taking care help from the customer. And she (Esther) came to assist me and solved my problem in a very simple way. So I thank him for helping me.

very good, very helpful.

Hana and Abby are both very responsive, supportive ! The app is easy to use and helpful to my website.

great customer service! anthea was really helpful.

The most seamless app ever! Great Helpdesk, very costumer oriented and easy to use! Jasmine was the best with me :) I recommend 100000%

quick and amazing support from hana !

I give Emily a 5 star review she was wonderful, very helpful. She walked me through the whole process made sure I understood everything. She was a Joy to talk to. She was so kind and sweet. Thank you Emily very much.

Managed to fix issue quickly

It does so much for an app with excellent customer service! Every time I have a problem, I open the chatbot and get someone to help within 10 minutes most times. The customization is excellent. My only suggestion would be to allow the Track Order to have a page or allow us to put it on the top/bottom of the FAQ page. Other than that, I think it's great. I love how connected it is as well.

10/10 the best customer support I have had recently! Anthea and Toby from the team fulfilled my request with little to no time wasted, it was fast!

The support was excellent and I received precise instructions and support in CHAT. Esther helped me with a very good operation.

very good

Great app and even better support!

It's a great app, I can't live without it anymore, a big thank you to Emily who was a great help

Thanks to Emily from Avada who helped me to set up this piece of software. I can't wait to give it a go on my website.

Very helpfull, quick reply even on sunday! Lovely faq page. Thanks

Esther was really good helping me solve an issue!

Easy to use, chat is available 24/7 to help, which is very convenient. I would recommend.

Esther was a great customer care representative, and she helped me with most of the issues I had. Overall, Avada is a good app, and it helped me with making easy my FAQ page.

Sunny has been very helpful, great!

Get great support from Jasmine; hopefully, this app will work perfectly.

We were having an issue with copying and pasting our old FAQs into the Avada platform, as soon as I had this issue I was in contact with Hana within minutes and she was extremely helpful and was able to fix the issue for me swiftly. Some of the best technical support I've ever received for a Shopify app.

I installed the chat FAQ page and misunderstood the functionalities of it. I contacted support and spoke with Hana who guided me very well on how it works and made suggestions. It was very easy to follow. Unfortunately the app doesn't have a live chat option which is what I need to have quick contact with customers. None the less the advice was taken on board and other app suggestions were made.

I recently integrated the Avada WhatsApp Chat and FAQ Page App into my website, and I couldn't be happier with the results. Not only is the app incredibly user-friendly and effective, but the customer support, especially from Abby, has been outstanding. The Avada WhatsApp Chat feature has improved communication with my website visitors. It's a great tool for quick and direct customer interaction. The FAQ Page App is a fantastic addition, making it easy for my customers to find the information they need efficiently. But what truly sets this app apart is the exceptional customer support. Abby has been instrumental in ensuring a smooth setup and resolving any issues that arose. Her responsiveness and willingness to go the extra mile to assist me have been greatly appreciated. Overall, the Avada WhatsApp Chat and FAQ Page App is a must-have for any website, and the top-notch support from Abby makes it an even better choice. I highly recommend it to anyone looking to enhance their website's functionality and customer service. Thank you, Avada, and a big shoutout to Abby for her fantastic support!

Good!