Reviews for Chatty: Livechat Helpdesk, FAQ

We use FAQ pages. It is easy to set up and good UI for customers. Quick and excellent customer support!

Got an excellent Support from Hana. The response was lightening Fast and i got what i wanted with this app. Hana is great.

This app is fairly new to me but so far so good. I ran into a little bit of a bump but Emily from help desk immediately helped me out. She was kind and very patient. I would definitely recommend this app.

Brilliant app and does exactly what it should. No hidden payments. Hana was brill too! Thanks Avada!!

I needed to verify my website to get access to full questions limts. Jasmine was very prompt and it got done quickly

Chatted with a lovely Jasmine this morning who helped me out with a couple of queries I had. She was professional, quick, efficient and extremely helpful! Really makes the experience seamless. Enjoying Avada so far!

The support team was quick, and friendly and most importantly solved my problem in minutes. Special thanks to Abby from the support team. Also worth mentioning that I am not even on the paid version! Great support!

This is a beautiful app you can customize your alot of things here, the colors, the answers and ofcourse the lovely team are always on the clock to help me. Abby was chatful, helpful and very rapid with her service. I definately recommend it.

The app is lovely and easy to use, with useful features and easy to customize. The support agent Hana was really nice and helping

Cool product with no money to spend. Customer Service (Hana) also respond to my question in a short time and really helpful

Nice app, I contacted HAKEEM at the support team to help me solve a problem, he was really fast, helpful and clear.

The app is really useful and easy to use, I contacted Lydia at the support team to help me solve a problem, she was really fast, helpful and clear. keep the good work up!

Ho scaricato l'app da poco e la trovo molto buona, forse qualche suggerimento potrebbe essere l'aggiunta di altre lingue senza dover scrivere personalmente le traduzioni, d'altra parte c'è una vasta scelta di icone e l'assistenza clienti è stata davvero gentile (sono stata in contatto con Emily), vi ringrazio di tutto!

I recently started using the Avada WhatsApp, Chat, & FAQ Page app on my Shopify store, and I couldn't be happier with the results. The app is not only feature-rich, but it also has a user-friendly interface that made the integration process a breeze. What truly sets this app apart, however, is the exceptional customer service provided by the Avada team (Liz). They went above and beyond to ensure that the app's icons matched my store's design perfectly. The team was quick to respond, attentive, and made sure that the adjustments were made without any hassle. The app itself has significantly improved my customer engagement, making it easier for them to contact us through WhatsApp, chat, or access our FAQ page. I've seen a noticeable increase in customer satisfaction since implementing the app. In conclusion, if you're looking for a powerful, easy-to-use app that comes with top-notch customer service, the Avada WhatsApp, Chat, & FAQ Page app is the way to go. Highly recommended!

Great customer support, Esther and Gideon helped me out. Response was quick and solved all my queries.

Very useful app and such good and friendly customers service / chat. They are there to answer all your questions, thank you Hanna for helpen! :D

This app can add a great value for your store, even though the app is a bit limited, I believe it can be improved, but all in all I have a great experience until now for surprisingly free app with fast, friendly and good customer support as 'Hana' was exceptional and professional.

i was looking for a live chat and FAQ and i found it here. so far i am very happy. Especially the support from Hana was very good!

The support was reachable and responded timely. I would love to shout out Esther, she was amazing I could feel like she was there next to me to solve my problems. Thank you for the quick response and making sure everything has solved!

Easy to use FAQ app. If you're looking for a simple FAQ page, this is it. Fantastic and helpful support. Thank you Esther for your fast assistance!

Esther was very helpful in answering my questions! This app is also everything I needed and simple to use.

Hana helped me set up the widget correctly, thanks a lot for her help, I recommend，great app ：）good..

Avada has been great and the support from Hana has been fast and impeccable. Highly recommended.

Hana is great helper. Thank you very much.

De momento me esta resultando facil su uso. Aun no la he activado, pero el servicio de asistencia es muy bueno y rapido.