Reviews for Chatty: Livechat Helpdesk, FAQ

Great! The chat support is awesome!

i loved avada all services, and this one great for buyer contact option, customer support superb, instant response by "Hana", she understand my issue and resolved quickly. thanks hana love your work.

Amazing app and even better chat support! Liz helped me sort out a problem with displaying my FAQ page and resolved it in a few mins!

Great free app! There was an issue with hiding the FAQ widget, but Abby from the support team was able to get it fixed right away. Much appreciated!

This App is very easy to hand and works perfectly well. Also the support is very nice and answers very fast. We would absolutely recommend!

Liz was really helpful. I would recommend this app. The FAQ page is also very good.

So far my experience with Avada has been really great. I haven't had a lot of time to see it in real world action, but I've got a good amount of confidence that things will go smoothly. And if they don't right out of the box the Avada customer service has been amazing. Once I've got some time to establish common questions and concerns from my customers I am really excited to build out the app even further.

Avada made website building a joy! The features are impressive, and Emily's support saved the day when I hit a snag. Kudos to the team for an outstanding product and service!

Just getting started with it, but was trying to avoid setting up the WhatsApp integration (I don't need it). As evident from the other reviews, the customer service was incredible. Hana was helpful, responsive, and solved my problem quickly. Thank you! I look forward to using the rest of the app's capabilities!

Customer care super top. Abby mi ha contattato subito perchè ho richiesto delle icone aggiuntive ed è stata veloce e efficace. Grazie

Abby's exceptional customer service is truly outstanding. With a warm and attentive demeanor, she effortlessly turns every interaction into a positive and memorable experience. Her unwavering patience and thorough knowledge make problem-solving seem effortless. Abby's dedication to going above and beyond is remarkable, setting a new standard for excellence in customer support. Her professionalism, kindness, and proficiency truly make a difference. In a world where outstanding service is rare, Abby shines as a beacon of what exceptional customer service should be. She is an invaluable asset and an inspiration to her peers.

Great app so far. Very easy to setup and use. Had some troubles with a translation that did not work well. Contacted support for this. Answered and solved within minutes, great!

Great app, I use it mostly for the FAQ.. Customer support is great as well! quick answer, and trully helpful. Thanks to Abby that helped me in the live chat :)

It's a helpful Shopify application! The customer support team has been responding promptly to my needs. It's reassuring to have reliable assistance when using an app.

Great clean app... Customer support is excellent... Thank you Jasmine for all your help and professionalism.

The app itself was easy to set up and blended cohesively with my current theme. Tracy helped me eliminate the limitation of the # of questions I could post on the page and as I was working through and had more questions, Emily was able to give me a hand. Both reps were friendly and helpful and the fact that the app is free as well, can't ask for more to be honest!

Outstanding customer service by Esther and the team. The FAQ app was able to replace one of my other apps without compromising on features.

Good app to start an interactive FAQ page and chat. Jasmine helped me to upgrade to unlimited questions and extra icons. Very easy to work with.

Avada chat was very helpfull, Esther was amazing she helped me very quick

It's crazy to think this app is free and the support is awesome and helpful without charging you a dime! Huge thank you to Esther and Tony for helping me solve issues and giving me access to more app abilities for free! I hope more people use this app.

Customer service team, Sunny was very prompt with response. We look forward to better heights with this free app. Thank you Sunny & Avada team!

Thank you Esther and Gideon for your very quick help customizing my solution. With your quick and effective help we were able to customize the app to our needs.

First off, I am solely appreciating Jasmine... My customer satisfaction with her is second to none. I couldn't have asked for better. Avada app is a good one!

Simply cannot believe this app is free with the amount of fidelity and value it provides. PLUS 24/7 support? It's the cherry on top. Juliana was a great help and I am impressed with her support. Thank you for providing such an amazing and important app for free.

Great app, simple to set up and easy to use. I've only used it for now to set up my faq but I won't hesitate to look at the other products later on. Thanks to the support team and to Liz who are available 24/7 and who helped me solve a problem quickly and with kindness (I appreciated). I would definitely recommend this app.