Reviews for Chatty: Livechat Helpdesk, FAQ

The app is great, very easy to use. CS is supportive, response is quick, a very big thanks to Esther.

Great experience. Sunny really helped me out. Only been using the app recently and in a short space of time I've already loved it.

Live Chat help is extremely quick and responsive. Thanks to Hana, who helped me ASAP! The interface is also very easy to use.

Einem wird schnell und zuverlässig geholfen! Kann ich nur weiterempfehlen! Die App ist top! Sehr bedienerfreundlich und einfach zu verstehen.

The installation is as always easy as you can imagine. Setting up the FAQs page is intuitive and easy to understand and offers enough creative freedom to adapt it to your store design. Had contact with Esther from the support team via chat because there was a little "issue" that bugged me and together we could resolve it in no time. In conclusion i had a very good experience with this app and Esther from the support team :)

very polite and easy to work with!!

Abby is a great customer service she helped me and solve my problem in minutes! Thank you Abby for your help

Amazing customer support, very willing to help you with all your questions. Thank you for your help, Emily.

Die App ist einfach zu bedienen. Ich habe sehr schnelle und gute Hilfe von Juliana erhalten. Thank you Juliana. Ich kann die App weiterempfehlen. Ich habe die App hauptsächlich für die FAQ benötigt. Das bearbeiten und das einfügen auf meiner Seite funktioniert ohne Probleme. Anfänglich hatte ich nur 10 FAQ Antworten zur Verfügung. Dank Juliana von Avada Help Center wurde die Anzahl schnell aufgestockt

Esther was very fast and super helpful! I was just getting started and the fast response made me really excited to provide this level of service to my own customers. Well done!

Great customer service and a willingness to help out! Would recommend! Jasmine is amazing! Has a good range of icons to select from and best of all placement can be customized to your requirement.

We are building our FAQ on the app and so far it looks good and Jasmine has been help in helping us to solve our issue with the question limits.

Hi, ich habe die App noch nicht lange, daher kann ich noch nicht viel sagen, da ich diese noch teste. Der Kundenservice ist 1A und danke auch an Tony, der sofort reagiert hat und ich konnte innerhalb von 1 Minute weiterarbeiten. Ich brauchte noch ein Icon für mein Loyality Programm in den FAQs. Tony hat prompt geantwortet. Danke und eine Bewertung der App wird folgen, sobald ich alles eingerichtet habe und getestet habe. Ich empfehle den netten Kundenservice und bin gespannt, was ich noch alles mit der App machen kann und wie es von den Kunden angenommen wird. Bis zur nächsten Rezension! Ich wünsche allen ein schönes neues Jahr!

Great app, super easy interface. Also, thanks a lot to Hana for super fast support. She is answering your questions in seconds

great service! great app! emily was great at providing really good service. I tried many apps and this was the best so far

Liz, is a great asset to AVADA. Replied very quickly and solved the issues i was having. She has removed the "Powered by Avada" label on the bottom of the FAQs page and also fixed the page style to be fitting my theme.

very helpful and fast. great customer service. Esther was amazing! she was very quick and aided me with various problems

I'm getting started with this app but I can say that the support is really good. Within 2 seconds Hana responded to my questions so this is a great start.

Well what can I say. This is my 5th app I've added with Avada and I've gotten nothing less than the best from the Avada Apps and the support team. If you're having trouble making a FAQ page or just would like an easy layout to match your website with FAQs then this is the app for you. Also, if you want a live chat bot where anyone can contact you at anytime on your website look no further. This app along with the other Avada apps I've added has increased my stores capability 10 fold. I give Avada and their support team a 10 out of 5 stars. I want to especially want to thank Liz and Prakash. They both helped me immediately, as Avada support team does not leave you waiting for help. They both helped greatly and again I want to thank them and with their help the set up was faster than writing this review. I would like to thank all of Avada support, besides Avada providing excellent Apps for your website, the superior support is what has made me continue to use Avada's Apps without hesitation. As i know if I can't figure something out or need help they'll have it fixed before i look what's been done. I highly recommend Avada as a whole! All Avada's apps as well as this one! Thank you Avada and your support group for helping me make my website what I wanted it to be!

good customer service nice layout and free which is a huge bonus thank youuuuuuuuuuuuuuuuuuuuuuuuuuuu

Avada has been super helpful in getting my FAQ page set up the way that I want. They also quickly responded through chat and provided excellent customer service.

Liz helped me so much thank you for your support, must have application to boost your sales ! and it's ... free ;)

Chat agent was helpful. They understood my needs and fixed the issue right away. I would recommend using the support team if needed.

Abby from Avada provided Tiny Goat Small Batch Coffee Roasters (trytinygoat.com) with EXCELLENT tech support! She quickly increased the text size of our FAQs. Now we can all sleep at night knowing our customers can easily read our FAQs which is something that was (and still is) very important to us : ) Thank you Abby!

Great, friendly, polite, and helpful support. All the questions were answered in a few minutes. Thank you, Jasmine! <3