Reviews for Chatty: Livechat Helpdesk, FAQ

Great service by Jasmine, quick fix and quick respones. Great work from her. Thought it would take a couple of days but it took a couple of minutes to solve my issue.

Awesome app! When I needed assistance Abby promptly helped me. Will surely be using this app and recommending to my friends.

Profusion Cosmetics

2023-09-12

United States

great app so far! customer support is also very responsive.

Great app! Very fast customer support.. I am truly satisfied! Thanks Abby for your help!

Jasmine helped me and she was very nice and helpful. Thanks a lot!

Emily del customer care è stata eccellente nell'aiutarmi a configurare correttamente l'app nel mio store.

Liz was awesome !! she helped me with my faq section tremendously

Just installed the app today. Really appreciate the custom possibilities. Had some questions and the support was very quick and helpfull. Even did some (code) customizations within minutes!

10/10 Support, Emily has been really helpful with quick and concise replies. The app itself is great and really simple to setup, recommended for people who want to start an e-commerce or integrate a simple and useful contact/faq option

Ho avuto assistenza da Ester che è molto brava e disponibile, grazie!

Hana provided me so much help. I’m so glad I was able to have her work with me. She even helped me set up a FAQ page on my website. I’m so glad she was here to help me

Avada so easy and so beautiful to use on your website, Hana from support is the best, so quick so professional, highly recommended

App utilissima per la pagina delle domande frequenti, per poter tracciare la spedizione e la possibilità di offrire vari modi di comunicare con il servizio clienti. Il tutto è accessibile dai clienti tramite una piccola icona sempre presente sul sito, quindi rende più semplice l'assistenza ai clienti in caso di domande o assistenza. Ho avuto necessità di contattare il supporto per alcune configurazioni e sono stati eccezionali, in pochissimi minuti hanno risolto tutto. Un ringraziamento particolare ad Abby per la sua gentilezza e professionalità.

Thank you for the app and the great support especially from Emily and Tony. Always ready to help.

Great app. working as described. I have an immediate answer from Emily, she helps me customizing my widget.

Esther solved my problem right away. thanks a lot

Great! The chat support is awesome!

i loved avada all services, and this one great for buyer contact option, customer support superb, instant response by "Hana", she understand my issue and resolved quickly. thanks hana love your work.

Amazing app and even better chat support! Liz helped me sort out a problem with displaying my FAQ page and resolved it in a few mins!

Great free app! There was an issue with hiding the FAQ widget, but Abby from the support team was able to get it fixed right away. Much appreciated!

This App is very easy to hand and works perfectly well. Also the support is very nice and answers very fast. We would absolutely recommend!

Liz was really helpful. I would recommend this app. The FAQ page is also very good.

Avada made website building a joy! The features are impressive, and Emily's support saved the day when I hit a snag. Kudos to the team for an outstanding product and service!

So far my experience with Avada has been really great. I haven't had a lot of time to see it in real world action, but I've got a good amount of confidence that things will go smoothly. And if they don't right out of the box the Avada customer service has been amazing. Once I've got some time to establish common questions and concerns from my customers I am really excited to build out the app even further.

Just getting started with it, but was trying to avoid setting up the WhatsApp integration (I don't need it). As evident from the other reviews, the customer service was incredible. Hana was helpful, responsive, and solved my problem quickly. Thank you! I look forward to using the rest of the app's capabilities!