Reviews for Chatty: Livechat Helpdesk, FAQ

Great app for increasing conversions and retaining customers with Live Chat. Bonus is FAQs which can be customized easily. Best thing about Chatty is the customer support. Almost immediate live support, shout out to Hana for the great support in on-boarding and explaining the settings and features. Overall very much satisfied with this wonderful app true to its cause.

Hana provided smooth and effective communication throughout our chat, making the process of problem-solving feel effortless and efficient.

罗茜超级棒！解决问题能力超级强

very useful app, great client assistance with pamela

I find this Add on TOP. And also the client service is always available and guide you for all the settings You can download and install in your Shopify because is the best add on that i found

the support team was quick to respond and very nice

Excellent platform! Rosie from their team helped me set up a few things. Quick responses. Some features are still under development, but the core offering works well - live chats, faqs. They are moving in the right direction!

Nice App. Big shoutout to Lydia and Tony from the customer service team! They resolved my issue promptly and efficiently. Their assistance made my experience with the app smooth and hassle-free. Thank you for your outstanding support!

Excelente aplicación. Y la atención al cliente perfecto y rápido. Muchas gracias a Tiana por su ayuda. Ella me ayudó mucho con mis dudas.

Audrey and Nikita helped me very quickly to fix my issue! can only recommend the app

Tiana and Anivia were extremely helpful at supporting me in no longer having a duplicate page title showing with the FAQ page. I had been trying to remove the duplication for 3 days before reaching out. Thanks again!

Great help and service from Hana and Tony :)

Esther was a great help with my problem. Helpful with every problem

Thank you for quick support! Hana was very nice and helpful

Perfect thanks to Esther 100% Support

Love the app, Looks AWSM. Setting it up was extremely easy. Had a little bit of issue at first, but Hanna from Avada support team, fixed it in a jiffy. I would highly recommend using Chatty.

Five stars all the way! This app has been an absolute incredible, and the support 100% recommend. Specially HANA Thank you for your support and your help. Thank you again

Hana has been extremely helpful with instant replies & immediate resolves on my queries. The turnaround from installation & go-live was hardly 20 minutes. One of the best customer support team I have seen on Shopify!

5* for app quality, 5+* for customer service. Audrey and Pamela supported me very promptly and thoughtfully, even helping me update the code. Very respectful.

I was facing some technical issue woth adding more than 10 FAQs, so I asked for support. Within a minute, Hana from Chatty replied and the whole issue was resolved in couple of minutes. Writing this review is taking me longer than that. 4 stars for such a great free app and 5th star for the prompt help from Hana. 10/10 Recommended.

Great app, very easy to use, thanks for the help from Rosie, solved our problem quickly

Emily was very helpful! Immediately understood my request and fixed it right away!

Audrey help me changed the chat window icon

Best online chat app on shopify app store, and Hana provide me great customer services, thank you guys for making this app!

Amazing customer service, extremely fast to fix any issues through their chat. Really impressed with the app even on the free plan! Shout out to Esther in particular!