Reviews for Chatty: Livechat Helpdesk, FAQ

Excellent customer service! I dont use chat ever, but thought id give it a go! Happy I went with Chatty over shopify inbox... more options and live 24/7 chat for support! Cant go wrong! :-)

The app works perfectly, exactly what I was looking for. Hana was amazing and quick with the support!

Thanks very much to Esther and technical bro Maison, the problem about the style of the icon has been successfully solved. I was very touched by their patience and enthusiasm.

The product is fantastic, and the support has been a standout for me. Hana from the support team has been exceptionally quick in responding and resolving any issues or modifications in real-time.

So far I'm quite happy with this particular app for my store's FAQ page. I've tried several different apps for the same thing over the past week and Chatty is the best. I had a technical issue come up and luckily a chat box popped up ready to help me. I'm so thankful to Esther from the chat who resolved the issue in less than 3 minutes. It has been so easy and quick to set up.

Tiana is very fast and really helpful. I highly recommend her.

La aplicación genial, faltan cosas como es normal pero están trabajando en ello. Es muy completa y cómoda para el cliente. Me gustaría que incluyeran el idioma Español aunque en el chat de atención al cliente se traduce automáticamente Cabe destacar que el servicio de atención al cliente es muy rápido y eficaz he estado hablando con "Lydia" por unos problemas que había con las FAQS y el seguimiento de pedidos y en un rato lo hemos resulto, muy amable, rápida y eficaz

Very good app with good features that really elevate your shopify website to the next level. Also really good support, Rosie was really helpful and replied fast.

Plugin qui répond aux attentes ! Les deux assistants " Hana" et "Maison" très reactifs et prennent leur temps pour vous aider. Je recommande ce plugin qui est fonctionnel et ergonomique

Applicazione fantastica, versatile e super utile. Tante funzionalità racchiuse in una sola app. Tra l'altro ho incontrato alcune difficoltà nel configurare determinati servizi, e sono stata aiutata in maniera impeccabile da Lydia, che ringrazio infinitamente, che è stata gentilissima nel rispondere alle mie domande e nel risolvere i miei problemi. App consigliatissima perché integra F.A.Q, Chatbox e Live Chat ed ha un servizio di assistenza efficiente e assolutamente appassionato.

J'utilise Chatty pour l'ensemble de mes boutiques ! Comme toujours j'obtiens l'aide de Hana qui est super efficace et toujours disponible ! Merci Hana :D

The app works just fine. I still can't believe it's for free! Plus, amazing customer service, especially from Tiana <3

Amazing customer service, would recommend this app to everyone.

I'm absolutely delighted with the support for the application! Audrey has been incredibly helpful throughout, assisting me with troubleshooting, providing clear instructions, and ensuring a smooth experience. Her professionalism and expertise have made all the difference. A big thank you to Audrey and the support team!

The app and support are incredibly good and Hana is very easy to communicate with and was able to solve my problem in just a few minutes. I definitely recommend the app and would like to thank Hana very much.

So far so good. Their customer helpdesk Hana & Nikita was indeed helpful, very friendly, and very efficient on solving problems.

Hana helped me a lot that awesome 10/10

This app is so good, best part it's free! Excellent team, Thank You Hana!

Easy to use. Very impressed with the app. Nolan was really helpful in helping me resolve my issues.

Thanks to Chatty team especially Nolan for the valuable assistance. Great app!

I recently had the pleasure of using Avada, and I am incredibly impressed by both the app and its support service. As a free app, it offers a wealth of features that are typically found in premium versions. The interface is user-friendly and intuitive, making it easy to navigate and use. What truly sets Avada apart, though, is its magnificent support service. I encountered an issue and decided to reach out for assistance. To my delight, the support team responded promptly and went above and beyond to resolve my problem. They were patient, attentive, and dedicated to ensuring my experience was seamless. Not only did they address my issue quickly, but they also followed up to make sure everything was working perfectly. It's rare to find such a high level of commitment and customer care, especially for a free app. I highly recommend Avada to anyone looking for a reliable and well-supported application. Five stars!

William ,your tech team member, fixed my problem quickly.. Usually it takes long to reply and fix on the web field.. So that was very helpful to me. I've had a very good impression on your Chatty app.. Thank you so much ..~

Good and free app. Excelent support by Tiana.

Tiana helped me through out step by step. I am new to this app and I am getting like it already. Thanks

This app works really good!! It has most needed functions and customization features. Customer service is great as well!!! I requested help to the customer service and Pamela helped me really, really fast to solve my request!!! Great job!!! Thank you!!!