Reviews for Chatty: Livechat Helpdesk, FAQ

I contacted support to get my FAQ page up and running after it disappeared. Esther solved my problem in no time and was accommodating, precise and very efficient and had my page up and running in a few minutes. I am always very happy with the support from this team but Esther really impressed me on how fast she resolved it. Thank you very very much. KR, Sarah

Facile à prendre en main et à comprendre. Le service client est très réactif et efficace, merci à Esther pour son expertise.

The FAQ page has been set up for me, the colors have been adjusted, and it has been put on my website, super fast, quick response, all thanks to Lydia, really top service!

Audrey

good services

Amazing support from Esther and Nikita.

Nolan and Nikita were fantastic and most helpful in troubleshooting the issue I was facing. While I am only just setting up, I already see a lot of potential in Chatty and can't wait to begin using it at its full potential. Thank you team!

this app is very eazy to setup and quick and it has very nice interface. esther and maison really helped me to make changes technically and their response is very appreciatable

Awesome plugin, great customer support

A few fixes where needed in my store for the chat app of avada. The response team (Hana and Toby) made the changes very quick after the request. (less then an hour). Great job!

Banglez Bazar

2024-04-27

United States

I would definitely recommend this app, not just because of the ease of use, but the functionality and support. I was working on the settings for the first time and reached out to Avada support on a Saturday morning, and to my surprise there was a support by the name of Tiana. Shortly the techs Lydia and Tony looked at my site and resolve the setting. Great service, great app.

Pamela , Thank you for your service , you helped me in 10 mins after a lot of trying to fix this problem! Thank you , you are amazing ! Kind Regards MOTUS

awesome app and support team they help you with any issues immediately. 10/10 would suggest you use this app Hana is Awesome!

hana was very helpful and kind and solved all my problems very quickly! thank you very much

This app looks and "feels" really good :) And app support has been really helpful so i recommend this app to everyone...

Il Team di Avada, composto da Tiana and Toby, é stato incerdibile!! servizio eccezionale e gentilezza incredibile. hanno risolto il mio problema in un batter d'occhio!! 5 stelle direi che sono poche! Grazie mille Tiana and Toby!

Very good customer service, Tiana was on top of my needs!

The app is very good and the service was excellent. Thank you very much for your assistance, Hana!

The app is simply brilliant, works perfectly and does what it's supposed to do. The support is super fast, competent and always there when you need it. Pamela always helped me quickly and perfectly, thank you Pamela

I recently had a fantastic experience with Chatty and wanted to share. Rosie, one of their support execs, was lightning-fast in responding to my issue. She not only fixed it quickly but also explained why it happened and gave tips to avoid it in the future. Her expertise and friendly approach made me feel valued. I highly recommend Chatty for their top-notch customer service, especially thanks to Rosie!

Excelente atención y resolución de problemas, además de cumplir el objetivo base de ofrecer un chat de buen funcionamieinto.

Really good app with a lot of options to optimize for individual use. support is super fast and helps with every issue so its a no brainer, will use it for another store too Thanks to Hana for the fast support

Tony help me a lot, thanks you, very good and kind.

The customer service is super responsive and the app works great. thanks to Audrey and Nikita for their help!

Esther was amazing help and responded very quickly!