Reviews for Chatty: Livechat Helpdesk, FAQ

If there's a problem, they're super responsive. Thank à Hana

Muito bom o APP, tive um probleminha, mas foi questão de 1m e já tinham resolvido, vou ver outros produtos do AVADA!

非常感谢软件团队的帮忙，我这边因为有一些页面订制需求，需要做一个独立的问答页面，可能因为模板的原因实现不了，团队花了一个下午很耐心地帮我完成了。过程也很有礼貌，现在网页的效果很好，详细的问题与答案内容，对我们的顾客非常重要。谢谢

Merci beaucoup Esther pour votre excellent soutiens, pour votre rapidité et votre gentillesse ! Un réel plaisir d'avoir un support client d'une aussi bonne qualité ! Merci encore !

Nice App, Fast answer and good care about user :) Thanks you Esther

Servicio súper rápido! enseguida nos han modificado lo que necesitábamos. Muy contentos con el soporte!

Beautiful Ui of the app and instant service by Hana. Help a lot. I can customed my FAQs.

Esther est une assistante réactif, compréhensible et répondant clairement aux questions . Je suis très satisfait de l'assistance .

Anthea was very helpful with resolving my issue. She was prompt with her replies and was very quick with helping. I am quite pleased with the customer service I have received.

Excellent app for Whatsapp and FAQs. We were using another app that added features that we don't need and the new features can't be removed. After looking at a few alternatives we found Avada having the features we wanted. The app is easy to use and configure. What is more amazing is the support! We got almost instantaneous replies from Jasmine and she, with their developer Tony helped us implement additional coding for the app to cater to our needs! And all these at zero cost under the free plan. This kind of service and support is unheard of in this industry. Can't get better than this. Highly recommended.

Kind support service, perfect app i just say..

This app is great and the Avada team are wonderful to work with! I had the pleasure of being helped by Abby who was amazing and resolved my request so quickly. I highly recommend this app.

I had the pleasure of working with Wendy and Toby to customize our app for our website, and I couldn't be happier with the results. Their expertise and dedication to the project were truly exceptional.

Ich habe selten einen so guten und schnellen Service erlebt. Die APP funktioniert sehr gut und zuverlässig. Der Support hat innerhalb von Minuten alles so konfiguriert wie ich es wollte.

I have been trying for a long time but I was not able to add FAQ page to my website. Then I thought of taking care help from the customer. And she (Esther) came to assist me and solved my problem in a very simple way. So I thank him for helping me.

Very Good app and very great support. Highly recommanded.

Your Support Team is Brilliant and i had a best customer service by Sunny and William ( the technician's name)

very good, very helpful.

great customer service! anthea was really helpful.

Hana and Abby are both very responsive, supportive ! The app is easy to use and helpful to my website.

The most seamless app ever! Great Helpdesk, very costumer oriented and easy to use! Jasmine was the best with me :) I recommend 100000%

quick and amazing support from hana !

I give Emily a 5 star review she was wonderful, very helpful. She walked me through the whole process made sure I understood everything. She was a Joy to talk to. She was so kind and sweet. Thank you Emily very much.

Managed to fix issue quickly

It does so much for an app with excellent customer service! Every time I have a problem, I open the chatbot and get someone to help within 10 minutes most times. The customization is excellent. My only suggestion would be to allow the Track Order to have a page or allow us to put it on the top/bottom of the FAQ page. Other than that, I think it's great. I love how connected it is as well.