Reviews for Chatty: Livechat Helpdesk, FAQ

Enfin une application de livechat FAQ gratuite qui permet de tout faire ! Egalement merci à Audrey qui m'a bien aidé pour unlock certaines features.

The FAQ would not work and got it sorted really fast thanks to Kevin!

Le service client est exceptionnel et s'adapte parfaitement à la langue de ses interlocuteurs, ce qui nous a permis de discuter directement en français. Le support technique est très réactif pour fournir les notifications nécessaires. Un grand merci à Mia et à la technicienne Anivia pour leur aide précieuse et leur professionnalisme.

Really great app and kudos to Tiana from support team, helped me real quick. A must have on your Ecommerce Website.

Hana is really so helpful person and she was so kind. The app is really good.

I'll keep it simple: - Great Team - Great Service - Fast Service - Worked with colleagues to solve my issue (Mia, Tony, Emily, and Lydia thanks to you all) - Didn't stop until everything was fixed Highly recommend this app for its efficiency and the team's professionalism!

Judy, fue la persona que me ayudó en el soporte. Me sorprendió lo rápido que contesta, además fue muy educada y amable conmigo en todo momento. No encontraba el modo de activar el live chat, y ella me lo soluciono en menos de 2 minutos. Puedo deducir que se toma su trabajo muy en serio pues demostró ser muy eficiente. De las mejores APP con las que he podido trabajar, tiene todas las funciones que necesito y no ralentiza mi sitio web. Se nota que los desarrolladores de esta APP han pensando en todo. Gracias, estoy muy agradecido.

rapide et efficace hana

Fast reaction and I received good help from Audrey!

Great app! Complete, simple and easy to set up. Thanks Audrey for the great support.

I have only just installed the app, however the install was simple and the assistance was efficient. Fingers crossed for a good experience!

really simple and easy to use, quick support, wide range of design options, responsive, very good, would recommend for businesses that are starting

Funciona perfectamente y muy buena asistencia de cliente.

I recently started using this app and I couldn't be happier with the experience. The user interface is intuitive and the features are exactly what I needed for my online store. I had a few questions initially, but Nolan from the support team was incredibly helpful and resolved all my queries promptly. His assistance made the whole process smooth and stress-free. Highly recommend this app to anyone looking for reliable and efficient support.

Very nice. Thank you very much kevin

Gold Fever Hair

2024-06-11

United Kingdom

Great app, very happy with it. And a massive thank you to Emily! Super attentive and useful, thanks sooo much!! :)

goede en snelle service, erg duidelijk!

Good service. The reps were very helpful and responded to my questions promptly.

Firstly, Tracy was awesome. They were patient, knowledgeable, and friendly. I had several requests for assistance using the chatbot. It was customer service at its finest. This is one the best apps I've tested, free or otherwise. The FAQs page and widget are top-notch. I have not tested the AI features.

Aubrey was a massive help thank you so much!

Nolan and Williams were first class help. Helped me in 3 minutes with an issue, so polite and reassuring :-)

Hana helped me with all my problems within a minute! She fixed my troubles in less than 5 minutes. I was really surprised to get such useful and fast help, thank you so much!

Integrating Chatty: Livechat Helpdesk with our Shopify store was a breeze, thanks to Hana's outstanding support. She guided us through each step with patience and expertise, ensuring a smooth setup. Chatty's intuitive interface and robust features have significantly enhanced our customer support experience. We can now respond to inquiries in real-time, improving customer satisfaction and boosting sales. Highly recommend Chatty for any Shopify store owner looking to elevate their customer service! Thank you, Hana and the Chatty team!

Great support. Thanks for the help(Nolan and Maison)!

The Wax Chick

2024-06-11

United States

Audrey was awesome! Got me up and running and understanding how the Live Chat works. And just navigating the app in general. Loving the app so far. Seems pretty straight forward. Thanks so much!