Reviews for Chatty: Livechat Helpdesk, FAQ

Hanna was very nice support with my issue

@Hana it's good support manager

Eazy to use and good customer service!

UMBRA

2024-06-24

Mexico

I think it is a very complete application, also excellent support, Nolan and Williams from support did a good job, thank you

This is a great app with great features and simple UI. Allows us to do a lot of customization and it is easy to do everything. I have checked out a lot of apps but the features of this app is very helpful and the great thing is IT'S FREE. Hope they continue the good work. The support is really great and they reply timely, Especially Mia and Pamela have been very helpful whenever I have asked any questions.

It's a great app, I use it to setup an excellent and professional FAQ page quickly. The support team is also awesome. Today I hit an issue, that's the FAQ page only shows up part of the questions. I reached out to support team, Kevin helped me fix this issue quickly, that's pretty fantastic.

Great app and great customer service Tiana!

Account verification was quick and easy. The agent, Pamela, was friendly and responsive.

The customer support has been incredible, can't believe this app is free! Kevin has help me to set up the app so it fits my theme, really happy, thanks!

Quick and accurate help from Lydia. She helped my back on track in minutes. Very happy!

Pamela is great! helpful and friendly.

I recently had the pleasure of interacting with Hana from customer support, and I must say, the experience was great. Task has been completed within few minutes. Nice and efficient. Thank you!

This app is absolutely helpful and necessary to upgrade your online store. It's simple and easy to use. If you have in trouble Customer Support will be there for you to assist quickly and very friendly. Tiana was my supporter and she gave me very clear instruction and fast response! I am so glad to meet this app! I want to give more than 5 star!!

Great App, Excellent Customer Support. Thanks

Great app. Easy to set up and the customer service is awesome and provided me assistance promptly.

Very good application and support. It helped me that the button did not appear when using a cell phone and was only seen on computers. Since it blocked the options at the bottom of my online store.

Great app with lot of customization! I had some doubts on how to use and Tiana quick solved and replied all my questions. Great costumer service!

Easy to use. VERY responsive support staff. Love it.

This lady "Audrey" was extremely helpful to be honest. That's enough i think to say. Keep up Audrey!

Tiana and Tony amazing service , great job!!!

I have been using the app for a short while but the support I've been given by Tiana was incredible! She was patient and answered all my questions perfectly! I'm so excited to use Chatty on my page!

I had a problem connecting my page on the shop. I asked for help and Hana supported me within seconds and the problem was fixed within minutes. Great Service and kindness. Thankful!

Audrey and Maison were very kind to help! Great app

pretty useless tbf, very limited features, better off using the Shopify Inbox.

Great Customer Support and fast assistance. Highly Recommend.