Reviews for Chatty: Livechat Helpdesk, FAQ

The online support replies very quickly, and it is great to get help from Abby and Gideon.

Great support from Lydia, Liz and Avada tech team. It really helps!

I like This app , Thanks Jasmine

So far the support has been amazing from the team. They respond very quickly and efficiently. Thank you to Hana for her help with a page issue. :) It would be great if there was a feature to customise the URL and more styling options. Everything else works amazing :)

Very quick and kind support! Thank you!

I am confident in the app's security to recommend it. It stands out with the top rating compared to its competitors.

Great FAQ and even better support from Hana with setting up everything. She was very patient and was able to answer all my questions. Thank you!

I recommend this app for two reasons: 1: They have 24/7 customer service and their team of dedicated workers are always ready to tackle any challenge you throw at them. Like I asked a question and got a response within seconds. 2: The widget is fully customizable so you can really get it to blend with your store very well. It even looks good in the default version, not a lot of customization needed. If anyone sees this, I would recommend Jasmine as she is what anyone would expect of a customer service rep, she is kind, patient and very calm. Would definitely recommend this app to new and old drop-shippers.

It's excellent service, fast, and efficient. Thank you, Hana, for your assistance and outstanding customer service.

Excellent service! Jasmine went above and beyond for me. I really appreciate it!

Abby is amazing help and so efficient!

Thank you very much Emily for your help! :D

Very good service. I had a problem and they fixed it for me in minutes with the live service!!

Would give a 10 star if possible. Have been using Avada Plug-Ins since day 1. Thanks to Anthea and the whole team for making our seller lives more efficient and bearable! Thank you to the other Avada team members that have assisted in the past!

good customer service.

The support by Tony is impeccable! Love the experience with them! highly recommended!

Prakash was able to quickly help me fix an issue in a matter of minutes.

A good and easy app to setup and use for both you, and your customers, does exactly what is says it does. Got a small issues, setting it up, and contacted customer support via chat got immediate response from sunny, that solved the issue in less than a minute. Highly recommend.

I have narrowed my choice for a FAQ and WhatsApp Chat App to two. The first was not to my liking as it was not properly laid out to suit my needs. I have just downloaded the Avada App and had a few questions, which were answered by a patient-knowledgeable individual called Emily. Emily thank you so much for your patience and assistance. I believe that at some point I will need your expertise and knowledge again, so hope I get you next time round...Thanks.

So eine tolle App! Als ich nicht weiter gekommen bin wurde mir ausgezeichnet von Sunny und Gideon sofort geholfen! Somit konnte ich die FAQ in kürzester Zeit in meinen Shop integrieren! Ich kann die App weiter empfehlen und bin von dem ausgezeichneten Kundenservice begeistert!

Great app

Ottima app ed ho trovato un assistenza molto attiva a risolvere ogni problema, consiglio!!!

Amazing app and service. Liz was really helpful in getting my issues sorted.

Does what it says

Gratis och fungerar bra. Enkel att använda och supporten var riktigt snabb och var live. Emily hjälpte till steg för steg med mina problem