Reviews for BSS: Product Labels & Badges

Kraywoods

2023-02-03

Canada

We've been using this app for a while now. I can definitely say that it had a good impact on increasing the conversion rate overall. Jolie Nguyen and Tran Duc Nam are doing a great job when it comes to supporting and customization. 5 stars and definitely recommend installing the app

Very good App, does what it is supposed to do. Support team, Jolie Nguyen and dev Nguyen The Huy were very prompt in resolving the issue I had encountered. Well done team, keep it up!

This app is fantastic. I use the app for product labels, which results in a more appealing presentation of my products. I have got Jennie as my supporter and the tech guy Dinh Trong Linh that helped me fix all of my issues. Since downloading the app, I've seen several improvements and adjustments, which gives me confidence that they are committed to continuous improvement. Our store theme is not officially developed by Shopify, and the compatibility is relatively poor. I have created my labels to display on my app and I am getting a small error. This issue was resolved quickly when I contacted the support team for support. Now my labels are working fine. Jennie always updated me on every situation, very professionally and the tech guy Dinh Trong Linh is also great, they always acted fast and very professional. we really appreciate that work ethic. To make our sales more effective. I'll keep using this software to label relevant products with "sale" and display it as a label on the product photos. Thank you guys! : D

This app precisely meets my needs! When I required some minor adjustments, their support was ready to help and promptly resolved the issue.

Excellent app to display badges and labels on many products and pages! It's easy to install and make detailed customization that meets our needs. Some labels didn't display correctly on our site due to an incompatibility with our theme  the first time, Jena and dev Tran Duc Nam made a quick fix and provided how to manage it when the same issue happens. I was surprised by how responsible and swift they were, considering it was the Lunar New Year holiday. Best support team! I'll definitely continue to use the app. 

Great app to showcase multiple labels across many products. The customisation is easy and it looks great. The one and only time I had an issue, it was promptly solved by Jennie and Dinh Trong Linh. They were very responsive and almost immediately fixed the issue. Due to the theme's incompatibility with the app, the label appeared on the menu slideshow at the top of the website and in the footer menu. Now my labels are working fine. Jennie kept me very well updated throughout and the tech guy Dinh Trong Linh was very efficient - both very professional. We really appreciate their excellent support service. We hope this app will attract more customers and boost sales. The customer service team is among the best I've found on Shopify apps. Really good app, very useful for us. We are delighted to have discovered it. I will continue to use this app for when my store has sales and other promotions, to display badges on the product and collection pages. I will definitely suggest this app to my friends!

上手く表示がいかなかったのですが、担当のJolieさんが素早く回答をくれ、解決してくれました。 I struggled setting up the budge feature but Jolie replied and helped me solving this so quickly. The app is so simple and easy to use. highly recommended!

I have installed this for my stores to improve product display as well as boost sales. This program performs exactly what it claims. We have a high-level strategy, which is simple and easy to implement.We want to hide the badge on the product page while using the Free version of the app after first installing it. For my stores, Jennie is my main customer support. She and the tech guy Cao Nam Truong were able to tackle the problem quickly and effectively; the difficulties were resolved within 2 hours of being reported. The app is presently working flawlessly on our website, and we are extremely pleased with it. Creating your own labels or badges is very easy and they look professional. Support is also very helpful and they fixed all problem quickly. I really appreciate their support. In conclusion, I am very happy with the team and service that I received and I can not recommend this app more. Thanks, BSS Commerce team. I'd strongly advise anyone wishing to show labels and badges on their items to use them.

I'm really pleased with this app so far; it's providing exactly what I need. I had an initial issue with getting some of the labels to display in the way I wanted them to so I sent a request for assistance. It's worth mentioning at this point that the app developers are based in Hanoi, Vietnam and I am based in the UK with a 7 hour time difference. Additionally this issue arose on the eve of the Lunar New Year holiday (Tet) when everything in Vietnam shuts down for a week. I received a really prompt reply from Jolie Nguyen who got her developers Tran Duc Nam, Dinh Trong Linh to resolve the issue within little more than an hour. That was excellent service but it didn't finish there. I then had another problem I wanted solving and was quite happy to wait until after the holiday so was amazed to receive a response on the first day of their holiday advising me they had resolved the second issue as well !! I wish we could expect such amazing customer service here in the UK :) Thank you and chúc mừng năm mới

Great app and very helpful service! I had some questions and always got very quick replies from Jolie Nguyen and Dinh Trong Linh! Amazing Service and I recommendation for this app!

Absolutely amazing support! I will definitely use their other apps if needed. Great app and support team is wonderful. They work to fix our problem super quick and always very responsive.

Customer service is awesome! There was a small glitch when I first added some labels but they were proactive and had it fixed within a couple hours. To me service really matters!

Very good services! Mrs Jolie help me to configure my labels very quickly. Good ap with "reasdy to use" labels in different langages

the app is great. It meets all the needs of labeling . Customer service is very fast and solution oriented. Thanks again for your help Jena Nguyen and Dinh Trong.

Lounge Lovers

2023-01-13

Thailand

Very helpfull and quick reply from Nguyen Dinh Tuan Ngoc ! Amazing Service and I will definteley reccomend this App ! I great addition to my website - the labels and banners are awesome and have definitely helped my sales. Customer service is 10/10 without any doubts. You wont regret using this app . Great app and great, responsive customer support that was quick to guide me through any questions that I had. App works great, what works even better is the support. Jake has been super helpful and the response time was really impressive.

The team as great - Jennie helped me troubleshoot a bug, and their amazing dev Dinh got it fixed within a few hours! Nice customizable options, and a lot of flexibility with this app.

Hi great Team! I was searching for exactly such an app. All my needs are solved. The installation and setting up the app was very easy and all worked fine. Customizations and problems i got solved by the great support Jolie Nguyen and the devs Phan Thanh Son and Dinh Trong Linh. Many thanks for your great, easy and very fast support by mail. You solved all my problems and helped me with customizations. I would install this app anytime again. Many thanks and keep up your good work! Would recommend it for 100%.

The Product Labels & Badges app delivers just what we want it to and has the flexibility to adapt to the needs of your store with great messaging for your customers to increase your sales. I love the rules to allow you to highlight new arrivals to the store along with other features of your products. The flexibility of labels and badges is also a great feature; if you have any problems with configuration, the support is excellent. Jolie Nguyen on the support team was very responsive and knowledgeable, advising us on how to get the best look for our badges both on desktop and mobile. The combination of features and support means we give this app 5 Stars!

We were looking for an application that would help us automatically add labels and badges to images and on our website to save time. I was a bit worried when the labels were not displayed on my website. I reached out the help of the app support team. Jolie Nguyen responded very quickly and helped me fixing the issue of the labels. She listend to my request and transfered it to the dev team. Dev Tran Duc Nam and Jolie supported me to show the labels correctly and perfectly on the website. After that, there were other issues related to the display of labels on the homepage, and Jolie was so patient and checked the issues. They helped me a lot and I was so greatful for their support. Thank to their support, all the labels show up beautifully... I am very pleased with BSS dedicated customer support service. .This is a great wishlist app, I really like it and plan to use it for a long time. Their service is also very satisfying to me. They quickly helped me install the app and made changes according to my requirements. Highly recommend.

First time using this app and I have found most of the options to be really good. I did have a glitch issue where one of my product labels were randomly placed one the front left of my home screen on desktop. However as soon as I noticed and emailed support. Both Jena Nguyen and dev Nguyen Van Ninh sorted it all out for me. Super promptly after providing them some screenshots and access to my store. Really pleased with how quickly the issue was resolved. As well as their professionalism. Thanks a lot

This app is AMAZING! It's exactly what I need for my Shopify store and more... I love the fact that you can fully customise the labels and position them wherever you like. This is by far the best product label app I have come across. The customer service is outstanding... There was a small glitch with the positioning of some of my labels but it was immediately fixed. The technicians, customer support executive Jolie and dev Nguyen Dinh Tuan Ngoc went above and beyond with assisting me. So thrilled with the outcome! I highly recommend this app.

After a few months of use, my opinion of this app is super positive. I had installed similar ones previously but none had ever satisfied me completely. The developer Jena Nguyen and Dinh Trong Linh did a great job, it's very easy to install and the customer support responds quickly solving any problem accurately. I have an e-commerce where I sell foods for intolerances and special diets and being able to insert badges and labels on the products is really a great help in making the products easily recognizable to customers.

Super awesome app and very fast and helpful customer service. Jena Nguyen has been helpful with a multitude of customizations that our site needs. App seems to not cause any speed issues for our site and runs very cleanly. The feature to only show the label on the first image of the product is key and makes our labeled products beautiful. Full customization for all of the different needs of labels including stock availability, hiding and showing on different pages and so much more.

it's quite simple to use. There weren't a lot of apps that worked exactly how we needed them to for our business. Jena Nguyen and Nguyen Kim Tung are pretty quick to respond, too. Highly recommend trying it out! They respond very well to reasonable requests and will really work with you to make your experience a good one. Would recommend this to anyone who needs an easy, straightforward, and affordable app. Keeps getting updated with new cool features, and support is excellent.

Jolie Nguyen was very helpful on more than one occasion. Very fast and to the point support. First issue was related to our outdated theme, and their tech came in and added the fixes, so I was happy to see it working well. We use the app on 2 of our websites and on the one that runs the newer dawn theme it worked flawlessly, but on the older theme – Brooklyn encountered an issue with label display. But like I said their tech team quickly added the required code to Brooklyn and the issue was resolved. Then the issue with mobile display of labels was also quickly resolved by explaining their functionality for mobile. Both issues resolved quickly.