Reviews for BSS: Product Labels & Badges

Giani Dafirenze

2022-12-29

Chile

Jennie P. was very helpfull when we needed help with the integration of the app to the page and when the tags were not working. Very good app.

Great app for creating and customizating product labels at a low price. Very easy to install and use. Thanks to Jennie and dev Dinh Trong Linh’s help we’ve managed to integrate the app very fast and start our Christmas campaign with wonderful labels on our products. One of my favorite features is the ability to set when the labels will be displayed automatically. Overall, I highly recommend the Product Labels & Badges app to anyone looking to add a little extra flair to their product pages. It's a great tool that's easy to use and really enhances the shopping experience for customers.

Post Boxing day sales we had a minor issue with our artwork not displaying on our website via the app. A great support person Jolie N jumped online to help us and responded to our emails promptly while also resolving the issue with great suggestion and clear advice visual to help us. The issue was easy resolved. The follow-up email was also greatly appreciated. We could continue with our website looking great during the sale period. Thank you Jolie.

I tried many apps and this one worked best of all of them. Others had issues or hard to set up. Support is awesome too

Very happy with the app. Having ability to add custom labels and badges on different products for special occasions is great. There is a large amount of conditions you can set up for when and where these labels should appear, including separate size and position for desktops and mobiles, set up discount, schedule, price range, etc - too many options to list. If for whatever reason the label doesn't display in your theme as you want it, the support team is always there happy to help. And you can naturally upload your own label or create it using the built-in builder if you can't find a suitable one in a library. Thank you Jena and the team of developers for your support!

Excellent customer support! They reply almost immediately! Very helpful! Thank you, Jennie, for helping me to find the problem. Kudos! Chat support is awesomely excellent. They walk me through to the solution I need. They are interactive and patient at the same time. Again, I really like to thank Jennie for helping me out.

I have four stores, and I install this app in each of them to enhance product display and increase sales. This program does exactly what it says it will. We have a straightforward, easy-to-implement high-level strategy. When we first installed it, there was a conflicting issue with our theme that was preventing labels from showing up correctly on the product page. Jena is my main support in regards to all stores. Within 24 hours of the issue being reported, she and the technician guy - Tran Duc Nam were able to report quickly and effectively solve it. On our website, the app is currently operating flawlessly, and we are very happy with it. It's incredibly simple to make your own labels, and they look great. Support is also excellent, and all issues were resolved quickly. I really appreciate their assistance. I can't express how pleased I am with the team and service I received enough to recommend this app. In my opinion, anyone who wants to display labels and badges on their items should use the app.

Distacart

2022-12-22

United States

I'm currently trying the product labels and badges app for Shopify. In general, the app is friendly to users and has many interesting features. This app also provides VIP support service for all customers. I contacted BSS to get support as I have some questions about the features. Nice Explanation, everything they explained very well...A good job always. I asked them for Positioning the badge & Jena helped me. There are a few things to say about Jena, she handled my issue pretty quickly and explained everything to me thoroughly. To evaluate the app is quite easy to use, I can almost install it easily through the user guide is written quite detailed, however, I still wish they develop more features and more stickers available in the future. I will definitely try the app on my other stores. Concluding that the app is worth using and above all good support service for all customers. Recommend! Thanks Jena and the team again fo the help. I will be sure to contact when I need any further assistance.

Easy to use, fast support, and looks good on the website without affecting site speed. Lots of customisation options, plus you can make your own labels.

perfect support!!!! thanks for everything!!! i am happy with this app very useful and practice. i recommend it

Great app, quite straightforward! There were some settings issues I ran into that needed to be solved, so I reached out to support and I immediately got help from Jolie Nguyen and web dev Tran Duc Nam. They have helped me straight away. The app is very easy to use and you can easily upload your own labels using your own designs here. Definitely recommend!

This app is easy to use! We had an issue with a conflicting app that was preventing labels from appearing properly after first installing it. We also have some trouble creating a label showing the % sale on the product. Jolie is my main support. She and the tech guy Nguyen Van Ninh were able to solve the problem quickly and effectively; the difficulties were resolved so fast. The app is presently working well on our website, and we are happy with it. I really appreciate their support. Thanks, BSS Commerce team. I'd advise anyone wishing to show labels and badges on their items to use them. Highly recommended!

Jolie and dev Tran Duc Nam fix all the issues that I had setting the app, all ready to go, great app! full recommend it

The Product Labels and Badges app is easy to use! We can create labels and badges so fast with this app, it really helps us to reduce time on designing our product image. I had a bit of confusion when creating a label and choosing between the variant(s) condition and specific product(s) condition, so I couldn't create it successfully the first time. The couple reached out to BSS's support team, and Jolie helped me differentiate and gave me a very detailed guide to creating a complete label for me. She was able to solve the problem quickly and effectively; the difficulties were resolved so fast. After that, we have some issues with the display of the labels. And Jolie, with their developer Tran Duc Nam supported me in resolving this issue quickly and professionally. On our website, the app is now functioning nicely, and we are pleased with it. I sincerely appreciate their assistance. I'd suggest using labels and badges if you want to display them on your merchandise. Highly recommended!

I had a couple issues at first but then both Jolie and dev Nguyen Kim Tung jumped in and corrected my theme so that my custom badges displayed properly on both desktop and mobile. I tried 4-5 other options and this was the cleanest / easiest to use option. Highly recommend to try this app for labeling needs.

Great app! Had a few issues with the shopify theme, but they were quick to resolve them for us. And amazing customer service from Jolie Nguyen and Tran Duc Nam. Thank you

Nevertheless it may seems as a basic and simple app, it does everything that is expected to do… and much more!!!! The app is fast, robust and effective, something really appreciated on these times, where many of the apps begin to fail when you push the envelope on them or you test them on a theme that is just a little modified. Anyone will be delighted not only with the app but with the support. I have requested support a couple of times because of specific usages I want to give to the app and Jennie has been outstanding! In a moment of time I thought she was working on my company as she was more concerned an advocated to solve the problem than anyone else. Of course after the suggestion and help given, the app works perfectly and I´m sure that if a new requirement arise, it will be solved in no-time by BSSCommerce Team Totally recommended! It is a must! (I may keep writing very positive comments about the app for a long time, but I believe you got the point: A+++ APP PLUS an A+++ Support Team behind the app). THANKS EVERYONE ON THE SUPPORT AND DEVELOPMENT TEAM

Even though we are currently using the free plan for Product Labels & Badges, I received great customer service from Jena Nguyen. She pulled the developer, Tran Duc Nam, in to assist and they resolved my issue speedily. I can now accomplish some things on my website that I couldn't accomplish before.

I had a wonderful experience with the app. And even more with the support team. I had a problem right before BFCM and the support team helped me really quickly and really professionally. Jena Nguyen from dev Nguyen Dinh Tuan Ngoc helped me a lot and provided me with a great user experience. I will definitely continue to use the app. thank you so much

Thank you Jolie Nguyen and Nguyen Kim Tung for helping to solve the issue fast. The label showed on the main page as expected. Good customer service!

We had some issues with the app working on our theme but Jennie was incredibly helpful in getting all the issues resolved quickly.

Great app, the support team is quick to help and the labels are very easy to customize! Glad we added this app.

Product Labels and Badges is an excellent app with helping to clearly show customers which products are on sale, new items, clearance items or any other way you need to mark products to catch the customers attention. A great feature of the app is being able to select specific products or choose products by collection. It's also nice to have the ability to upload your own custom badge. The app was extremely easy to set up and when we did experience a slight issue with a conflict with our theme, both Jena Nguyen and Tran Duc Nam were very helpful and fixed the issue promptly. All in all it's a very useful app to help generate extra sales and increase conversion rate.

This app is easy to use! We have a mistake between creating a new label or a new badge. After that, we also had an issue with a conflicting app that was preventing labels from appearing properly after first installing it. For all stores, Jolie Nguyen is my main support. She and the tech guy Nguyen Van Ninh were able to tackle the problem quickly and effectively; the difficulties were resolved so fast, the difficulties were resolved within 1 hour of being reported. The app is presently working flawlessly on our website, and we are extremely pleased with it. Creating your own labels and badges is very easy, and they look professional. This program performs exactly what it claims. Support is also very helpful, and they fixed all problems quickly. I really appreciate their support. In conclusion, I am very happy with the team and service that I received and I can not recommend this app more. Thanks, BSS Commerce team. I'd strongly advise anyone wishing to show labels and badges on their items to use them. Highly recommended!

Best App we've added to our store in a long time! Plus If you've ever wondered what amazing customer service looks like - install this app and contact the Customer Service Team for anything you need. Super responsive, professional and went above and beyond! I dealt with Jolie Nguyen who was so incredibly helpful! I had a special request and Jolie connected me with Nguyen Van Ninh who resolved my specific request within 12hrs. They thoroughly tested the code changes to ensure everything worked perfectly before letting me know.