Reviews for BSS: Product Labels & Badges

Until now, great product, easy to use and user friendly. Helpful customer service (I had a great experience with Jennie as the supporter)

Application fonctionnelle et intuitive offrant de multiples possibilités et support technique très réactif !

The app is perfect for adding extra pop to our occasional sales - a little bit glitchy but the support team are wonderful and handle your requests with ease, and very quickly! Support team Jena Nguyen, along with devs Tran Duc Nam and Nguyen Van Ninh, fixed our issues within a few hours. Jena was very helpful and responsive, and kept me updated throughout the dev changes. We use the Labels to show which products are included in certain sales, and the badges to provide further info, T&Cs of the sale, etc within the actual product. * 4/5 stars for the platform, 5/5 stars for the support team!

Thanks to Jennie as supporter and her technicians Tran Duc Nam and Nguyen Kim Tung. Never had service and support like this before dont hesitate to install this app, they will help you with any issue! I dont had problems with functions or anything just some positions and crossings of some lables. This app is really easy to understand and is equipped with a lot of functions and settings. I added all lables which i needed for my page because of many other apps and bugs from theme i contacted them to help with some positions. In case of this enquiry it was not just a help they fixed all things and customized some special features for me! Every day I got an answer to my questions also feedback when they needed more time! About Jennie's questions, only thing what would be a really cool feature update, if your lables also available for the basket would be really cool, because i could say to the customer hey look your product is availalbe and promote buying. For now im really happy with the result! Thanks again for you work and great support.

This app is great for product labels and badges - the interface is really user friendly and the support team are quick to respond with any styling issues I've encountered. For example, I had an issue with the visibility of a badge on my new Shopify theme - Jennie quickly responded and escalated with Cao Nam Truong from the dev team. Within 30 minutes, the issue was fixed! Again, on a separate occasion, Jennie and Nguyen Kim Tung responded quickly and gave great support and answered any questions I had. Thank you for a brilliant app and responsive service!

This app is easy to use! I had a wonderful experience with the app. And even more with the support team. We had a few minor issues trying to make the app compatible. The first time, I created a badge and it works excellent in all pages but in the product page didn´t work. So I contacted via Live chat for assistance in making the badge good at the product page. I assumed the time zone difference would cause a little delay in response but to my surprise, I received a text from Jennie - my main support and a follow up email afterwards. With the quick support of the tech guy Dinh Trong Linh - who spent hours making the theme compatible with the app, all problems were completely solved. Now I can put the badge anywhere I want (below quantity box, below product name, etc). I really like the feature as well as the available position of the badge since it makes discounts info more obvious to customers. The app is easy to use and flexible, I have been able to add multiple campaigns with. Thank you all for all the help with custom coding and fixing all issues fast.

great app that does the job for exactly what we needed on the shop, the customer support Jennie was helpful and very quick to solve our issue. Props to the dev Dinh Trong Linh for a quick fix.

Really satisfied with the app. While setting it up the labels were not seen but with the help of the support team, Jennie and Cao Nam Truong, quickly resolved it. They responded to my issue promptly, and the developer fixed the problem within a few hours. Jennie kept in touch to ensure everything was running smoothly, and I'm extremely satisfied with their service. I like using this app for building trust with the customers. The app is excellent, and I would recommend it to other Shopify store owners.

It is a very good app. The support is very fast and reliable. Love it! I would highly recommend the BBS product label & badges to any business that wants high-quality, customizable, and durable labels and badges for their products.

I installed BSS app on the Shopify Dawn theme, there were a few issues regarding display positions etc so as suggested by themselves I contacted support. Jena Nguyen was very prompt, friendly and helpful in her reply and with the help of their developer, Nguyen Van Ninh all issues were quickly resolved. Jena gave detailed and clear information on the fixes and offered more help if needed. The app is useful to highlight information and to indicate discounts and brands. I consider it to be fairly priced.

This app is very straight forward, the free version is perfect for those looking to use their own graphics as labels. When I first setup the app, there was a conflict with my shopify theme where the labels remained on screen when a menu was pulled up, but this was very quickly fixed by Jennie the supporter and Du Bui Dinh the technician. Customer support is fast, responsive, and have the knowledge to resolve most of your conflicts. App works great, the only other problem I've run into is not being able to select label placements for mobile devices. Desktop works fine.

Really bad. Even after uninstalling it leaves some liquid files in the theme. If you delete them, it breaks the shop. Do not install!

App so far is functioning as described. Had a few issues at the beginning, but thanks to the amazing help of Jena Nguyen and dev Nguyen Kim Tung and Hoang Ngoc Nhat , the issues were promptly fixed.

Jolie Nguyen and Dinh Trong Linh were incredibly helpful sorting out the label sizing for me! I sent a request for help late on a Friday afternoon and the response was still prompt and the team sorted out labels for me on Monday just as they said that they would. This has helped me increase the traffic to those pieces on the website that are low stock which is exactly what I was hoping for so thank you so muchJolie Nguyen & Dinh Trong Linh for you efforts!

We are using this app on 3 stores, it is the only app we have found that allows the flexibility we need. Both with positions of display an on setting up the conditions of display. A little bit tricky getting it to work with our theme, but the BSS team is great to work with and patiently receive all our requests for 'tweaking' or help! Big thanks to Jena Nguyen, and the dev team Nguyen Van Ninh and Tran Duc Nam

Been using the app for a while, works great and user friendly. The app support is very quick with resolving the issue. Jena Nguyen always has been super helpful and thanks again for the devs, Nguyen The Huy and Cao Nam Truong for your quick fix!

Super easy to use, looks really great on our site, and we haven't encountered any issues unlike many label apps!

My shop needed to be able to show customers when product is out of stock on the main page - BSS Product Labels & badges worked perfectly but there was an issue with the compatibility for my theme. I contacted support late last night thinking that i wouldnt be able to talk to someone until the day time but was surprised and delighted that i was able to chat with support. Jennie was very helpful and was able to take the request and submit the ticket on my behalf immediately. Nguyen Van Ninh is the developer that took on the request right away and fixed the problem quickly. The website now looks perfect - Thanks again!

The customer support at BBS Commerce has been second to none. - Very fast reply, accurate communication. - Very accurate problem solving. - They take great care in solving the customer request. The Product Labels are a helpful extra product information / sales incentive. My issues where: - sync placement of product label in app and in web shop. * Solved * - make sure labels appeared on all the pages I wanted. * Solved * - be able to turn off labels shown on mobile pages. * Not solved. Added to request new features. The app has a fair pricing. Best greetings to Jena Nguyen and dev Nguyen Kim Tung for helping out.

Very happy with the app, This app precisely meets my needs. Will be looking for more ways to use the app on our storefront. If for whatever reason the label doesn't display in your theme as you want it, the support team is always there happy to help. And you can naturally upload your own label or create it using the built-in builder if you can't find a suitable one in a library. Big thanks to Jena and Cao Nam Truong the developer for your support, they resolved our issue instantly

Jena Nguyen provided exceptional support in resolving our technical issues with her BSS app. She was prompt and thorough in her approach, ensuring all our problems were resolved in a timely manner. Her technical expertise and excellent customer service made our experience a pleasant one. We highly recommend Jena and her BSS app to anyone in need of a reliable solution for their technical problems. #JenaNguyen #BSSApp #TechnicalExpertise #ExcellentCustomerService

Awesome Support. Had an issue where the Badges appeared on top of the menu and glitched through. Jena Nguyen and dev Tran Duc Nam helped me very fast and solved the problem. Only can recommend this app :)

Jolie Nguyen and our dev Nguyen Van Ninh, Nguyen The Huy was a great help!!! would be very happy to work with them again in the future. Please give them a raise :)

BSS product labels and badges is a cost-effective and straight forward app for adding badges and labels to your products and product collections. This is a great solution for adding informational and marketing content to a single product or groups of products. I had some custom work to do that I couldn't quite figure out. Jennie and her dev Tran Duc Nam responded to the issue quickly and sorted me out in no time. Very helpful and highly recommended

Thanks for the quick and professional help that Jennie P and devs Dinh Trong Linh, Nguyen The Huy have done overtime to make my website display the tags correctly. Good luck with your service.