Reviews for BSS: Product Labels & Badges

Perfect app that does exactly what we needed it to. We were on a hunt for an app as a work around for an issue we had with adding overlays to our product images. We chose Product Labels & Badges as it allows for complete customization where you can upload your own design. This app was also super easy to use which was a bonus. We did have a small issue/glitch with the app at first, but Gigi and their new tech guy was right on top of the issue and fixed it within a day. I'm certain it would have been completed a lot sooner if it weren't for the different time zones, but they were on it first thing and kept me updated every day. One suggestion I would have for the app would be to add an additional area where you are able to adjust the padding/spacing from the edge when uploading your own label. Other than that it's a great app! Highly recommend for anyone looking for easy, consistent labels and badges.

Great app. The free version works perfect for a small catalog. Gigi from customer support was super helpful and quick.

Estoy utilizando esta aplicación para integrar las etiquetas de descuentos de cada producto del sitio, al principio tuve algunos inconvenientes ya que las etiquetas no quedaban perfectas según nuestros parámetros. Al contactarme con soporte, en especial a Jinny y Cong Thanh como técnico en su revisión, me ayudaron rápidamente, independiente de la diferencia horaria, los cambios fueron varios y siempre tuve una respuesta positiva por parte de ellos, toda la disponibilidad de realizar los cambios para el mejor funcionamiento del sitio. Estoy muy agradecida de todo.

SALT BY HENDRIX

2022-06-03

Australia

Amazing app with an excellent customer service. Gigi has been very accommodating to all our requests and inquires. So as Thanh for providing quick technical solutions. Highly recommended team!

Easy to use and does what it says. Had one question I needed help with, and Jinny Nguyen was very helpful. Very happy with the app

We were previously using Ultimate Sales Boost app to showcase product sales and badges before migrating to Product Labels & Badges. However, we came across an issue and it took more than 3 weeks for Ultimate Sales Boost team to figure out. We decided to think outside the box and try a new app and we were lucky enough to stumble upon Product Labels & Badges. Jinny and Van Hoan were super responsive and only took them a couple of days to fix the issue we had. Thank you again, highly recommended!

This is a great little app that all websites should look at installing! We use the app for both product badges and labels, which creates a more pleasing display of our products. Jinny is the supporter and she's fantastic, she was quick to get back to us. The app doesn't sound essential, but it really is, it was exactly what we needed. Also, the design team has worked really well in customizing the label to meet our needs. Thank you so much, Jinny and Tien Loc!"

We are trying this app out on the free version. At first the label wasn't showing up on the product page images as intended but after reaching out to BSS Commerce support, Jinny (supporter) and The Huy (technician) corrected the issue. The overlay/label is showing up as advertised over product images. Thank you!

Very happy with the app and do not lose service they have provided. Safe and secure supplier. We needed a lot of help in the beginning and they provided top service and help all the way so we got what we wanted. We can recommend this provider and app to everyone. Best regards Kim

This app fits our needs! We had a few issues but the suppourt team was really helpful in fixing this.

We use this app across a few of our clients sites with great success. The app fulfils our needs perfectly and best of all Gigi with the support team was extremely prompt and efficient in helping with a seamless theme integration. Highly recommended!

This is a great app that all websites should look at installing! I use the app for both product badges and labels, which creates a more unique display of my products. Jinny is the supporter and she's fantastic, she's quick and understands what issues I have had. The app is just working as expected and it is easy to use. Customer service is helping during the process. Jinny was very helpful to understand the features and make to updates. Duc Duong was my developer and worked on some more upgrades. Super support Thank you so much Jinny and Duc Duong.

As not all my requirements were covered with another app I decided to give this BSS Commerce app a try. I was very positively surprised about the great features offered! Additional requirements for the app where communicated to the Support Team and they were solved immediately. Jinny, Duc Duong and Van Hoan are really great support people, super fast and very precise in what they are doing. I decided to keep the app in my store is it fulfills my requirments (and even more) and especially I feel safe in case of potential issues as I know the highly quality of the support infrastructure behind this app. Well done! AAA!

Unaas Cycling

2022-05-20

Norway

Quick help from customer service by email. The app works very well and is easy to use. Perfect as I needed. This will help to focus on certain products for my customers.

Good app experience and i had a good help support. Thank you for your reactivity. Thanks Gigi and Co.

This app is a HUGE tool, so many labels and badges to choose from. Gigi, support tech is the most AMAZING. I don't leave reviews often because everything must be 100% PLUS above and beyond of what's expected. App works great, if your app has issues with your theme, very very speedy service to address the issue so you have a full functioning flawless app. This app provides many benefits to your store. The app performance is spot on, there is no slow downs or bogging of load times. If you are reading, add the app today you will not regret it.

I'm using the app in two stores I'm running and I had a few problems with image that I uploaded. when I asked for help I received a very high explanation and patience from Gigi support, even with a video (!) showing me how to find class in inspection tools to target the problem and solve it! it was very high performance in support I encountered recently, and I would give 6 out 5 stars if I could. well appreciated ! I would also want to mention Gigi as a great support team member that really helped me solving and understanding how to work with the app, sent link and tutorials, screenshots and more informative material that help to connect to this app. Great job.

Great customer service! Helped me get set up when I was having a small issue. Very responsive. The app is super easy to use!

This app is really helpful in getting promotional messages across to the customers and performed exactly as I needed. There were some minor installation issues and Jinny was the representative and Tien Loc was the technician they managed to sort out my problems quickly and effectively and it now works perfectly in my store. I am just waiting to see the results and improvement in conversion.

I'm excited. The app totally meets my expectations. Everything worked great except for 2 layout problems... So I wrote to the support and I'm totally thrilled again! Jinny and Tien Loc helped me super fast and they are really nice! They solved my problem in a very short time to my complete satisfaction. I can warmly recommend the app and the two from the support team (Jinny and Tien Loc), it's fun. Thanks you are great!

Great app with loads of features at a very reasonable price. I've only had to contact support once but they responded very quickly and had the problem resolved in no time at all.

Gigi was super helpful with all my enquiries. Reliable and quick. It was a pleasure working with her.

This app is making the badges and labels job much easier! I like how I have enough flexibility to control how I want it to be displayed. When there was a minor bug, their support team was so supportive and helpful.

App is very easy and simple to use. Encountered some problems but support was ready to help! Shout out to Jinny for always responding to our questions and making sure any bugs or issues get fixed.

App works great. Had a simple technical issue, but was supported by Jinny from CS and technician Van Hoan to fix it quickly.